Arcare Civic Manor Reviews, Photos & Availability | Caring Co
Australia > Victoria > Epping

Arcare Civic Manor

· 7 Civic Drive Epping 3076 Vic

Residential aged care at Arcare Civic Manor in Epping, Victoria

  • Permanent
  • Respite
  • About the home

    This aged care home features 120 single suites, each with a private ensuite. It provides permanent, respite, and dementia care with 24-hour nursing and palliative care services. The facility boasts a range of amenities including an alfresco cafe, hairdressing salon, activity room, movie theatre, dining and lounge rooms, a piano lounge, and manicured outdoor spaces.

    The staff prioritizes relationship-building supported by a Dedicated Staff Assignment program, which received a Better Practice Award in 2015. An extensive lifestyle program is available for residents, offering activities like bus outings, hobby groups, and guest speakers. Allied health services such as physiotherapy, podiatry, and dietary consultations are also provided. This home aims to deliver comfort and quality of life to its residents.

    • Onsite hairdresser
    • Gardens
    • Organised activities
    • Transport
    • Specialised allied health services

    Arcare Civic Manor Rating

    Based on resident reviews and Government service audits.

    8.4
    Overall Score
    197
    Staffing Minutes
    3 Year Accreditation

    Arcare Civic Manor Reviews

    8.4· Recommended by 93% residents

    Categories

    Staff8.2
    82%
    Home8.6
    86%
    Independence8.4
    84%
    Food7.5
    75%
    Kindness8.8
    88%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Arcare Civic Manor think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Samantha Gentile
    Samantha Gentile
     · 02/10/2022

    We went to see our Nonna Caterina today! How beautiful this nursing home is and all the elderly people looked so well cared for. The staff so friendly and nice. A wonderful nursing home for the aged!

    Lina Sartor
    Lina Sartor
     · 03/03/2021

    Arcare manor Epping five state age care facility My mum spent over a year at Arcare and all the management nurses carers and staff Made mum feel like it was here home the care love and professionalism went over and above our expectations rooms spacious and always sanitised Special care dementia unit where mum stayed last 5 months catered to mums everyday needs Special thank you to all and facility manager Janet who kept all the residents safe from COVID Thank you Lina sartor and family Please consider this facility

    Gareth Skinner
    Gareth Skinner
     · 19/02/2021

    Fantastic place. Thanks to staff who have been excellent through Covid and recently through the action have saved my dad's life.

    Steven Ware
    Steven Ware
     · 05/08/2018

    Absolutely the best!

    Rooms & Pricing

    $395,000 - $495,000 · 120 rooms · Concessional residents welcome

    Premiere1Ensuite26.7 sqm
    Grande1Ensuite18.9sqm to 20.7sqm
    Deluxe1Ensuite21.8sqm to 25.8 sqm

    About the Staff

    197
    197 mins
    All Care Staff
    24 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Arcare Civic Manor received 197 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 101% of their daily total care target of 196 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    7 Civic Drive Epping 3076 Vic

    Questions

    What is the ACQSC star rating of Arcare Civic Manor?

    Arcare Civic Manor has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Civic Manor?

    Arcare Civic Manor has 3 different types of rooms which range in price between $395,000 and $495,000 maximum refundable accomodation deposit.

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