Bupa Greensborough Reviews, Photos & Availability | Caring Co
Australia > Victoria > Greensborough

Bupa Greensborough

· 264 Diamond Creek Road Greensborough 3088 VIC

Residential aged care at Bupa Greensborough in Greensborough, Victoria

  • Permanent
  • Respite
  • Dementia
  • Rare find

    This is 1 of 4 aged care homes in Greensborough

    Great for memory support

    Secure memory support unit for residents with high care dementia

    Concessional beds available

    Bupa Greensborough admits eligible government supported residents

    Single rooms with ensuites

    Enjoy private rooms with a dedicated bathroom

    Book a tour

    Openings Now

    Bupa Greensborough is now accepting new residents


    About the home

    Bupa Greensborough, situated on Diamond Creek Road, serves as a Dementia Health Hub in Victoria, providing dementia-related support and respite care to the community. This modern care home features extensive communal spaces, activity rooms, and dining areas illuminated by natural light.

    Amenities include a library, a sports corner, a hairdressing salon, beautician services, and aromatherapy facilities. The outdoor areas boast lovely gardens where residents can engage in gardening. The home also offers a variety of activities, from art sessions and group games to music concerts and themed events.

    Accommodations at Bupa Greensborough are pet-friendly, with private bathrooms and adjustable beds. The facility ensures resident safety with a 24-hour nurse call system.

    • Gardens
    • Onsite hairdresser
    • Organised activities
    • Outdoor courtyard
    • Specialised allied health services
    • Pets allowed

    Bupa Greensborough Rating

    Based on resident reviews and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Bupa Greensborough Reviews

    8.4· Recommended by 88% residents



    The Residents Experience rating shows what current residents at Bupa Greensborough think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Antoinette Di Giorgio
    Antoinette Di Giorgio
     · 15/03/2023

    Josh, his team and all members of memory support unit, thank you for welcoming us as family and always with a smile. You all have made mum's move very comfortable and easy. Before I even asked a question it was already taken care of. I know mum is looked after, safe,clean and fed. We now spend quality time in the garden. Thank you everyone, five stars are not enough for your help, you deserve the galaxy.

     · 15/03/2021

    My father is in this bupa aged care they have relly looked after him he has only hours to go before he leaves this amazing place bupa aged sure he is looked after he will probably pass away very soon know but the staff are making it easier for him he is 85 years old

    Peter Neale
    Peter Neale
     · 30/07/2020

    We were lucky enough for my 91 year old father to reside at Bupa Greensborough, in late 2019. This followed a rather long stint in hospital where he was on the brink of death for some time. He suffered from chronic respiratory issues (COPD), so required significant clinical care and oversight. The level of care and attention he received from the Bupa staff and a host of allied health professionals was exceptional. It significantly exceeded the care he received in hospital, which included a stint in palliative care. The level of resourcing was at odds with what I'd heard about the aged care industry generally, i.e. there was an abundant amount of nurses and carers. From the first contact we had with the Bupa Aged Care Placements Coordinator, Kylie Hardy, (who went 'over and above' to ensure that everything was in place for a smooth transition into the residence), we felt reassured that it was the 'right place' for him. The place itself isn't as new as other aged care facilities (not that it's old), but it was renovated during late 2019 / early 2020. There are some lovely features, particularly some inviting and relaxing outdoor garden areas, which are great for family visits on a sunny day. But decor aside, more importantly in our experience, the welfare and care of the residents is the foremost consideration of management.

    Sandra Scott
    Sandra Scott
     · 06/11/2019

    my friend has been in this facility for over 3yrs with dementia. caring staff. lovely meals. many activities. nice outdoor seating area for patients and visitors. premises are always clean . staff always keep me updated of any changes. i would very much recommend Bupa greensborough. thankyou to all of you for the wonderful care that you give to my friend 😀its very much appreciated.

    Rooms & Pricing

    $450,000 - $500,000 · 93 rooms · Concessional residents welcome


    About the Staff

    163 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Bupa Greensborough received 163 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 80% of their daily total care target of 204 minutes set by the Australian government based on the unique needs of their residents.

    Book a tour

    Openings Now

    Bupa Greensborough is now accepting new residents


    Things to know

    About the operator

    • Operated by Bupa Aged Care Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 74082931575

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    264 Diamond Creek Road Greensborough 3088 VIC


    What is the ACQSC star rating of Bupa Greensborough?

    Bupa Greensborough has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bupa Greensborough?

    Bupa Greensborough has 3 different types of rooms which range in price between $450,000 and $500,000 maximum refundable accomodation deposit.

    Updated:12 April, 2024

    Bupa Greensborough

    Rooms available