Support at Home Pricing: Before vs After — 2026 Report | Caring Co
Research Report — 2026

Support at Home Pricing:
Before vs After

A research study into average hourly home care prices post Support at Home across NSW, QLD, SA, and VIC.

Key Findings

  • 01

    Prices increased 21–39% across all services and states under the new Support at Home regime, with the national average hourly rate rising from $94.20 to $126.47.

  • 02

    Registered Nurse services saw the largest absolute increase — up to +$49.28/hr in VIC and +$49.17/hr in NSW — reflecting the premium placed on clinical care.

  • 03

    Personal Care saw the steepest percentage rise at 39.2% in both QLD and VIC, making it the most impacted service category in relative terms.

  • 04

    VIC remains the most affordable state for home care despite seeing some of the steepest percentage increases, while SA saw the lowest increases overall.

  • Average Price Before vs After by Service

    National average hourly prices across NSW, QLD, SA, and VIC.

    Full Price Comparison by Service

    Registered Nurse

    StateBefore ($/hr)After ($/hr)$ Increase% Increase
    NSW$132.63$181.80+$49.17+37.1%
    QLD$137.07$181.60+$44.53+32.5%
    SA$140.65$181.10+$40.46+28.8%
    VIC$126.88$176.16+$49.28+38.8%

    Personal Care

    StateBefore ($/hr)After ($/hr)$ Increase% Increase
    NSW$81.26$112.65+$31.39+38.6%
    QLD$79.48$110.60+$31.12+39.2%
    SA$83.24$112.84+$29.60+35.6%
    VIC$77.09$107.31+$30.23+39.2%

    Cleaning

    StateBefore ($/hr)After ($/hr)$ Increase% Increase
    NSW$80.64$108.65+$28.01+34.7%
    QLD$78.24$107.41+$29.17+37.3%
    SA$82.46$107.45+$24.98+30.3%
    VIC$75.95$103.93+$27.97+36.8%

    Gardening

    StateBefore ($/hr)After ($/hr)$ Increase% Increase
    NSW$85.73$116.47+$30.74+35.9%
    QLD$84.92$117.97+$33.05+38.9%
    SA$86.92$105.31+$18.38+21.1%
    VIC$80.75$111.22+$30.47+37.7%

    Price Increases by State

    Dollar increase per hour for each service, grouped by state.

    Highest Cost Services Under New Pricing

    All 16 state and service combinations ranked from highest to lowest new hourly rate.

    RankServiceStateNew Price ($/hr)$ Increase
    1Registered NurseNSW$181.80+$49.17
    2Registered NurseQLD$181.60+$44.53
    3Registered NurseSA$181.10+$40.46
    4Registered NurseVIC$176.16+$49.28
    5GardeningQLD$117.97+$33.05
    6GardeningNSW$116.47+$30.74
    7Personal CareSA$112.84+$29.60
    8Personal CareNSW$112.65+$31.39
    9GardeningVIC$111.22+$30.47
    10Personal CareQLD$110.60+$31.12
    11CleaningNSW$108.65+$28.01
    12CleaningSA$107.45+$24.98
    13CleaningQLD$107.41+$29.17
    14Personal CareVIC$107.31+$30.23
    15GardeningSA$105.31+$18.38
    16CleaningVIC$103.93+$27.97

    Key Takeaways

  • 01

    The transition to Support at Home has resulted in significant price increases across all service types and states, averaging a 34.3% rise.

  • 02

    Registered Nurse services are now the most expensive home care category, with prices exceeding $176/hr in every state and reaching $181.80/hr in NSW.

  • 03

    SA had the lowest overall price increases, particularly for Gardening (+$18.38, 21.1%), making it the state with the most moderate transition impact.

  • 04

    Personal Care and Cleaning services, which make up the bulk of home care hours, saw increases of $24–31/hr, directly impacting household care budgets.

  • 05

    QLD saw the largest Gardening price increase (+$33.05, 38.9%) and among the highest percentage increases across most service types.

  • 06

    Despite having the lowest base prices, VIC experienced the steepest percentage increases for Registered Nurse (38.8%) and Personal Care (39.2%) services.

  • Data Sources

  • 1. My Aged Care  — Home care pricing data
  • 2. Support at Home Program  — Department of Health and Aged Care
  • 3. Caring Co  — Home care provider pricing research