Mercy Place Keon Park (Reservoir) Reviews, Photos & Availability | Caring Co
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Mercy Place Keon Park (Reservoir)

Residential aged care at Mercy Place Keon Park (Reservoir) in Reservoir, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mercy Place Keon Park is structured into six households, each housing 16 residents with shared kitchens, dining, and lounges, aimed at creating a family-style atmosphere. The facility includes a chapel, prayer rooms, a hair salon, a gym/wellness center, and a private dining room. Residents can also enjoy a library and a ground-floor café with a garden view and a baby grand piano.

    The home provides a range of contemporary room options with modern amenities, emphasizing high-quality care and a welcoming environment for senior living. A special promotional offer includes two free weeks of respite care when booking three weeks, available until December 31, 2022, under specific conditions.

    • Onsite chapel
    • Onsite hairdresser
    • Gardens
    • Specialised allied health services
    • Organised activities
    Sofia Marouli
    Sofia Marouli
     · 23/11/2022

    Extremely rude staff! Terrible experience with a nurse named Karen! She was so rude

    thushari wickremesinghe
    thushari wickremesinghe
     · 18/01/2020

    Very toxic environment. Worked there till 2016. Having said that May be now it s a better place I don't know, heared management been changed.. I felt I wasted my time there. Care Manager then was very unprofessional/ cold/ Ill mannered person. I have 20 yrs work experience in 3 different countries this particular nursing home that I worked was the worst place I ever worked.

    Neil Chapman
    Neil Chapman
     · 07/03/2019

    Cannot fault the staff or management. From the cleaners to front desk, everyone was treated with the upmost respect. Day or night staff all should be proud of their work. Parking available at the side of property, and additional on street as well. Narrow road when both sides filled with cars though, play the 'chicken game' with oncoming cars. Hair dressing available and many outdoor sun areas to get some rays if you wish. There is a stairway to 1st floor and a lift as an alternative. Thank you once again staff and management.

    R Squirrel
    R Squirrel
     · 25/09/2018

    Nice, modern facility with mostly friendly and caring staff in my experience, however there are not enough care workers to provide adequate care to the residents and they are often understaffed.

    Anthony Cusack
    Anthony Cusack
     · 05/08/2016

    Mum & Dad both residents here. Excellent care, modern facilities, the friendliest staff, cafe, hairdresser, chapel, lounge area to sit when visiting.. Not a lot of off-street parking.

    Rooms & Pricing

    $500,000 - $550,000 · 96 rooms · Concessional residents welcome

    Premier1Ensuite20-24 m2
    Premier+1Ensuite17- 21m²

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    15 Tunaley Parade Reservoir 3073 VIC