Park Lane Croydon Reviews, Photos & Availability | Caring Co
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Park Lane Croydon

· 295-299 Maroondah Highway Croydon 3136 VIC

Residential aged care at Park Lane Croydon in Croydon, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Park Lane Croydon is a modern aged care facility that emphasizes high-quality services and a homelike environment. Designed to luxury standards, it features spacious lounges, a library, theatre, and a multi-purpose room among other amenities. Additionally, it boasts extensive outdoor facilities including gardens with BBQ areas, a putting green, water features, and vegetable gardens. A Men’s Shed and a beauty salon are also available to residents.

    The facility maintains rigorous standards through continuous maintenance and encourages resident and family feedback through multiple channels. Managed by Norsan Pty Ltd since 1988, Park Lane Croydon is well-regarded in the community for its high level of care and service.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser

    Top Rated Home in Croydon

    One of the top homes in Croydon according to residents and Government service audits.

    9.0
    Overall Score
    226
    Staffing Minutes
    3 Year Accreditation

    Park Lane Croydon Reviews

    8.7· Recommended by 93% residents

    Categories

    Staff8.8
    88%
    Home8.5
    85%
    Independence9.0
    90%
    Food7.0
    70%
    Kindness9.5
    95%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Park Lane Croydon think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Al Dobie
    Al Dobie
     · 22/01/2019

    My family and I wish to record our appreciation of all the thought and effort that Lorna and her colleagues put into the Xmas evening here on Tuesday evening (18/12/18). The Xmas theme of the evening was superb and very enjoyable and my family and I had an excellent evening. Merry Xmas to all. Thank you Alan Dobie (and wife Shirley and daughter Alison) -----

    Kenneth Lang
    Kenneth Lang
     · 14/11/2018

    I arrived at Park Lane Aged Care August,2017 from Brunswick Private Nursing Home ,Where I spent three months with very severe Pneumonia,I must say the nursing staff were absolutely magnificent,with genuine care and attention to every detail required for the patients welfare. Obviously I did not expect Park Lane staff to reach the same hospital standard lo my absolute delight after 15 months here I can say ,The staff here are equally as good. The food is planned and prepared by experts in this field,I have type two diabetes,so I need special attention which I receive,now all is well,I have dropped to 87.9 kilos(from 102 at entry) which is a good thing. The staff chart my sugar levels three times daily and inject the required amount of insulin. All your clothes are labled,so all you do is put your washing in a basket and back it comes washed and ironed (a much needed and very helpful service). They have well attended daily programs(distributed to all residents) which provide excellent entertainment The building is now approximately nine years old and in very good condition, management has a motto. IF YOU DON’T TELL US WE CANT FIX IT Summing up management(the door is a always open)are doing a magnificent job,which requires a great deal of care, patience and leadership,for elderly residents who at their age do have very special requirements.

    Julia Rosenthal
    Julia Rosenthal
     · 23/08/2018

    Park Lane is a beautiful facility. But dont be fooled. They completely lack skills and knowledge to adequately care for people during end of life stage. My dear Nan was a victim of mismanagement, and incompetence, dieing a terrible, premature death that should have been avoided. Pain management in particular was so i

    Anne Mokadsi
    Anne Mokadsi
     · 03/01/2018

    Have really enjoyed visiting an old family friend at Parklane with my mum as aged care facilities are something I find very uncomfortable. The people are Parklane from the ladies at reception to the staff make you feel welcome and the residents all look happy and well cared for. I know mum appreciates how well her friend is being looked after.

    Frida
    Frida
     · 10/04/2017

    The management and staff Of Park Lane Aged Care provided excellent care to our Mother Margaret for the two and a half years she was at the facility. The staff were caring, compassionate and provided quality care consistently. They especially went the extra mile to make Margaret comfortable and supported the family well while Margaret was in palliative care. Thank you Park Lane.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Superior Type 1Single room + ensuite
    $750,000
    Superior CompanionShared room + shared bathroom
    $550,000
    Superior Type 2Single room + ensuite
    $870,000
    Classic RoomSingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Park Lane Croydon supports eligible government funded residents with subsidised fees.

    About the Staff

    226
    226 mins
    All Care Staff
    50 mins
    Registered Nurse

    Residents at Park Lane Croydon on average received 226 minutes of total daily care (126% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Norsan Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 97432199736

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    295-299 Maroondah Highway Croydon 3136 VIC

    Questions

    What is the ACQSC star rating of Park Lane Croydon?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Park Lane Croydon?

    Park Lane Croydon has 4 different types of rooms which range in price between $550,000 and $870,000 maximum refundable accommodation deposit.

    Updated: 9 November 2024