Bupa Croydon

· 124 Maroondah Highway Croydon 3136 VIC

Residential aged care at Bupa Croydon in Croydon, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Bupa Croydon is a care home located in a Melbourne suburb, offering a supportive environment with independence and social interaction for its residents. The facility features well-lit communal areas, activity rooms, a library, aromatherapy services, and a hair salon for relaxation and leisure. The landscaped backyard includes a gazebo for outdoor social activities.

Each 12 sqm room has quality furnishings, adjustable beds, private bathrooms, fans, and outside access. Bupa Croydon provides a range of activities, including arts and crafts, group games, and physio exercise classes. Pet therapy and a men's shed are also available. Residents can join bus tours and outings organised by Bupa Croydon, enhancing their living experience by safely exploring new places.

  • Onsite chapel
  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Specialised allied health services
  • Organised activities
  • Pets allowed
  • Transport

Top Rated Home in Croydon

One of the top homes in Croydon according to residents and Government service audits.

9.2Overall Score
205 Staffing Minutes
3 Year Accreditation

Bupa Croydon Reviews

8.3· Recommended by 93% residents

Categories

Staff8.1
Home8.4
Independence8.3
Food7.5
Kindness8.4
Safety8.9

The Residents Experience rating shows what current residents at Bupa Croydon think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


robyn dunlop
robyn dunlop
 · 02/06/2022

Today I went on a tour of Kinglake wing at Bupa Croydon, and was hugely impressed with the beautiful, sun-filled and comfortable accommodation for my 90 year old mother! An absolutely daunting experience for my family has been turned into an exciting new chapter of mum's life, she will love it! Wonderful food, staff and caring people everywhere! Thank you Jodie and Nikki for your care and guidance during this stressful time!!! Robyn Dunlop

Michelle Ward
Michelle Ward
 · 30/07/2020

Awful. Under staffed, smelly, miscellaneous food, dirty - EEK

Sally McLeod
Sally McLeod
 · 25/07/2020

I wish there was an option to give zero stars. This place is truly horrible. My grandmother received the worst care here - often I would visit and her room stunk as she had been left for hours with an unchanged nappy. She was immobile and meals and drinks were regularly left on table completely out of her reach so she couldn't access them. There was a complete lack of basic care. I wouldn't leave my worst enemy in this awful place

Nathan Borg
Nathan Borg
 · 27/12/2019

Been working here for over 5 years and i love it here, the care is fantastic and the residents especially love activities 😊

Charlene Tuki
Charlene Tuki
 · 31/10/2019

I've been working for Bupa Croydon for over 7yrs and it's been the first I've never felt like I wanted to leave as it such a very homely and warm facility and the staff and Residents are such fun to be around... 5 Star 🌟


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Bupa Croydon supports eligible government funded residents with subsidised fees.

Room Type
Price
ClassicSingle room + shared bathroom
$108.42 DailyOR$520,000 RAD
SuperiorSingle room + ensuite
$118.84 DailyOR$570,000 RAD
PremiumSingle room + ensuite
$135.52 DailyOR$650,000 RAD
CompanionShared room + no bathroom or ensuite
$68.80 DailyOR$330,000 RAD

About the Staff

205
205 mins
All Care Staff
37 mins
Registered Nurse

Residents at Bupa Croydon on average received 205 minutes of total daily care (96% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Bupa Aged Care Australia Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 74082931575

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

124 Maroondah Highway Croydon 3136 VIC

Questions

What is the ACQSC star rating of Bupa Croydon?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Bupa Croydon?

Bupa Croydon has 4 different types of rooms which range in price between $330,000 and $650,000 maximum refundable accommodation deposit.


Updated: 25 October 2025