BlueCross Livingstone Gardens Reviews, Photos & Availability | Caring Co
Australia > Victoria > Vermont South

BlueCross Livingstone Gardens

· 39 Livingstone Road Vermont South 3133 Vic

Residential aged care at BlueCross Livingstone Gardens in Vermont South, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    BlueCross Livingstone Gardens, located in Vermont South, is an advanced aged care facility offering permanent, respite, and dementia care to 210 residents. It spans four floors with seven residential wings, each featuring dining and lounge areas, and integrates both indoor and outdoor environments through numerous terraces, balconies, and courtyards.

    The facility boasts extensive amenities including a library with computers, a lounge bar, a surround-sound theatre, an alfresco café, a men's shed, and a hair and beauty salon. Accommodation consists of private single rooms with ensuites, many offering scenic views, and several larger suites equipped with a lounge and kitchenette.

    A team of registered nurses is on duty 24/7, ensuring top-tier care. Located near public transport, shops, and dining, BlueCross Livingstone Gardens combines convenience with high-quality aged care.

    • Nearby shops
    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard

    Top Rated Home in Vermont South

    One of the top homes in Vermont South according to residents and Government service audits.

    8.5
    Overall Score
    200
    Staffing Minutes
    3 Year Accreditation

    BlueCross Livingstone Gardens Reviews

    8.2· Recommended by 85% residents

    Categories

    Staff8.3
    83%
    Home8.1
    81%
    Independence8.1
    81%
    Food6.7
    67%
    Kindness8.9
    89%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at BlueCross Livingstone Gardens think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    SK Milan
    SK Milan
     · 17/02/2023

    Did my father attend my outdoor wedding? Yes! Thanks to the awesome res manager who did everything in her power to find a solution and consider our family's unique needs. She also took my feedback seriously and took steps to resolve the issue I had experienced as follows: ------------- "I asked a simple question: Why can't my dad go to my wedding? It would have been a week post covid. The RN became combative. She raised her voice but told me to calm down. Also never answered what the law is on covid isolation and whether they have power to detain. Why? Because they don't. No one was being forced to isolate in Victoria. It's something you hope never to encounter when your loved one is at their mercy. Sadly this is not the first indiscretion. I have seen Toilet rights being denied for patients. Long story short. She hung up." -------------------- Latest update is that all this feedback has been addressed and resolved via the res manager! Thank you

    Linda Laratro
    Linda Laratro
     · 21/11/2022

    Mum falling over many many times and staff never see anything. The resident Managers response "the staff can't watch everyone all the time"! WOW

    Amber Liu
    Amber Liu
     · 02/07/2020

    Receptionist cannot be any ruder. I rang in the afternoon today and was cut off by her multiple times. I could not even finish a sentence. If she can't even listen to me, I can't imagine what she'd be like with the residents.

    Maria Hindmarch
    Maria Hindmarch
     · 11/12/2019

    Management heartless My 87 year old mother suffers from advanced dementia and stayed there for respite for four weeks. We decided we would have liked her to stay permenantly so ask d if she could stay as a resident on a permanent basis. They came back with she is not suitable as at times she can have outbursts (we are talking about dementia here a lot of patients have outbursts it's part of the condition). How can a dementia patient not be suitable to stay in a dementia unit! So now my 88 year old dad is faced with looking after her until we can find her another place. The accomodation may be five star for those who can afford to pay the high costs but for those who can't are ask d to leave swiftly. Management have no heart it's all about the dollars

    Matt Perrin
    Matt Perrin
     · 11/09/2017

    My Grandmother stays at this facility. I called her on her birthday to wish her well, only to discover her upset due to a new policy where residents no longer get cakes on their Birthdays. How petty must a company be to deny someone (especially one who payed a lot of money live at this aged care facility) a cake on their birthday just to save a few bucks? Just sad. Shows money is more important than the care and mental well being of their residents!

    Rooms & Pricing

    $500,000 - $1,100,000 · 212 rooms · Concessional residents welcome

    Classic suites1Ensuite22.9-26.5m2 including ensuite
    Apartments1Ensuite46.3-50.1m2 including ensuite
    Deluxe Suites1Ensuite25.3-33.7m2 including ensuite
    Superior Room1Ensuiteminimum 22 m2

    About the Staff

    200
    200 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at BlueCross Livingstone Gardens received 200 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 206 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Blue Cross Community Care Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 69939338435

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    39 Livingstone Road Vermont South 3133 Vic

    Questions

    What is the ACQSC star rating of BlueCross Livingstone Gardens?

    BlueCross Livingstone Gardens has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at BlueCross Livingstone Gardens?

    BlueCross Livingstone Gardens has 5 different types of rooms which range in price between $500,000 and $1,100,000 maximum refundable accomodation deposit.

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