Uniting AgeWell Box Hill Community

Amy Amy Rose

Much better place for Elderly not crowded and clean. has friendly and respectful staff.

R Squirrel

I have worked as a carer at this facility numerous times in all of the different areas and it is the best place I have been. The staff/resident ratio is good. Carers have enough time to ensure all residents are well cared for. The carers are friendly and welcoming and have good relationships with the residents too. Many of the staff are bilingual which is great for communicating with residents of different backgrounds. Each area also has its own dedicated lifestyle staff member during the day time to run activities with the residents - this is not common in nursing homes from my 12 yrs experience and shows that the facility really cares about their resident's needs. The only thing that I feel needs improvement is the food - it often looks unappealing. I feel that the kitchen staff need more opportunity to develop relationships with the residents which will in turn lead to more care in the presentation and service of food.

Susan

Wonderful care of not just the resident but the whole family. As a nurse I was a skeptic of aged care facilities but this one is head and shoulders above the rest. Spotless, clean smelling, plenty of staff, abundant, nutritious and appetising food, warm and cosy. Can’t fault them.

June Lau

Like a 5 star aged care, lovely nurses and staff, I've never seen a TV this big (like 100 inches? Hanging there covered 2/3 of the wall) with heaps of DVDs to choose from! There is also a piano and enough entertainments for everyone to share.