Windsor Aged Care Services

· 26 Palmer Street Windsor 4030 QLD

Residential aged care at Windsor Aged Care Services in Windsor, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

Windsor Aged Care Services provides a secure, air-conditioned facility with an innovative open-plan design across two wings. The central common areas, easily accessible from all bedrooms, create a homelike atmosphere. The facility's design incorporates principles from recent dementia studies, enhancing choice, reducing confusion, and fostering independence.

Windsor offers a comprehensive Lifestyle Program with daily activities both on-site and off-site. The facility emphasizes a re-enablement approach to care, involving various health professionals to support resident wellness. Each room features an ensuite bathroom with an emergency nurse call system.

Located near the Royal Brisbane Hospital and Lutwyche Shopping Centre, Windsor is dedicated to improving residents' quality of life by focusing on specialised dementia care and prioritizing personal choice and interests.

  • Nearby shops
  • Organised activities
  • Gardens
  • Specialised allied health services
  • Exercise classes

Top Rated Home in Windsor

One of the top homes in Windsor according to residents and Government service audits.

9.4Overall Score
205 Staffing Minutes
3 Year Accreditation

Windsor Aged Care Services Reviews

9.4· Recommended by 100% residents

Categories

Staff9.6
Home9.4
Independence9.1
Food8.7
Kindness10.0
Safety9.5

The Residents Experience rating shows what current residents at Windsor Aged Care Services think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Gavin Wicks
Gavin Wicks
 · 12/01/2023

Very kind staff

Josh Cavanough
Josh Cavanough
 · 01/10/2021

Great community organisation. Great care

zanillya Thibble
zanillya Thibble
 · 26/08/2021

Great organisation. Well run. Caring staff

Lorraine Swann
Lorraine Swann
 · 17/09/2018

Residents are well cared for. The duty of care from all staff is of a high standard. My family member couldn't be in a better place.

Lou Jones
Lou Jones
 · 23/05/2018

This facility has not been called Amarina for years. It is Windsor Aged Care. These poor reviews will be probably be no longer relevant. It is an excellent facility with very good staffing ratios and care. Can't fault it


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Windsor Aged Care Services supports eligible government funded residents with subsidised fees.

Room Type
Price
WindsorShared room + shared bathroom
$103.93 DailyOR$450,000 RAD
Windsor singleSingle room + shared bathroom
$150.12 DailyOR$650,000 RAD
Windsor singleSingle room + ensuite
$150.12 DailyOR$650,000 RAD

About the Staff

205
205 mins
All Care Staff
58 mins
Registered Nurse

Residents at Windsor Aged Care Services on average received 205 minutes of total daily care (91% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Alzheimer's Association Of Queensland Inc
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 74688640790

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

26 Palmer Street Windsor 4030 QLD

Questions

What is the ACQSC star rating of Windsor Aged Care Services?

This home has an overall ACQSC star rating of Excellent.

What is the price range of residential aged care at Windsor Aged Care Services?

Windsor Aged Care Services has 3 different types of rooms which range in price between $450,000 and $650,000 maximum refundable accommodation deposit.


Updated: 15 August 2026