William Cape Gardens

Lesley Osborne

We had to place our Mother into care and we were fortunate enough to find William Cape Gardens. From the time we secured her placement until after she passed away we could not have asked for more friendly, helpful and caring staff. Her complex care needs were met with compassion and empathy and her clinical needs were always dealt with a high degree of skill and professionalism.

SHARON JAGER

Our father Ted was a resident at William Cape Gardens but sadly passed away peacefully on 21/12/22 surrounded by our love. Even though dad was only there for a short time we as a family found ALL the staff very kind and caring towards dad and ourselves. Thank you for taking such wonderful care of our amazing dad ❤️ Sharon, Debbie and Melissa

Jane Price

All of the staff show an incredible amount of compassion and respect. They are always professional sometimes in very difficult circumstances. My thanks to them all for the care and treatment that my mother received in the almost 2 years that she was living at William Cape Gardens.

Alison Williams

William Cape Gardens Staff and facilities are excellent . Our dear mother Helen, spent the last stage of her life in William Cape and they did everything they possibly could every day to make her healthy, happy and comfortable. All staff were incredibly kind to us as well. We knew from our first visit that this would be the most suitable facility for Mum and it was. Thankyou to Naomi, Patrick , Julie, Suresh and so many others who were always completely professional, kind and so good humoured to Mum. We could tell from Mum’s interactions how comfortable she was. Thankyou everyone. Alison , Kelly and Melissa.

carmen Hill

So many negative issues. My dad has been in the same clothes for approximately 3 weeks. Trying to communicate with admin is impoosible, they prefer to control ALL of the talking over the phone, very little chance to get a word in and ask a question. The trolley tables in my parents' room are covered with old morning and afternoon teas. The floor in their room is always dirty plus their clothes are shoved anywhere.Labelled clothes have disapperaed. You request basic care, through email or face-to-face, such as can someone please ensure my dad wears his hearing aids when I take him to his appointments, doesn't happen, could my mum's false teeth be cleaned, rarely happens. Could my dad please get regular physio(willing to pay) and walking, doesn't happen. I used to have to do all these things myself but with strict COVID rules, I can't visit as much. These basic requests are not too much to ask. It is definitely a business, the facade is carefully orchestrated, profit definitely supersedes genuine care.