William Cape Gardens Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Kanwal

William Cape Gardens

· 40 Pearce Road Kanwal 2259 Nsw

Residential aged care at William Cape Gardens in Kanwal, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    William Cape Gardens is a residential aged care facility in Kanwal, New South Wales. It provides a range of services including low care, high care, dementia care, palliative care, and respite care. The facility's interior features contemporary design and quality furniture. It has twelve lounge areas, six dining rooms, a café, and a function center.

    Additionally, there is an on-site hairdressing salon. Located near Wyong Hospital and convenient to local transport and shops, William Cape Gardens is designed to offer a comfortable and accommodating environment for its residents.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Transport

    Top Rated Home in Kanwal

    One of the top homes in Kanwal according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    William Cape Gardens Reviews

    7.8· Recommended by 66% residents



    The Residents Experience rating shows what current residents at William Cape Gardens think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lesley Osborne
    Lesley Osborne
     · 08/03/2023

    We had to place our Mother into care and we were fortunate enough to find William Cape Gardens. From the time we secured her placement until after she passed away we could not have asked for more friendly, helpful and caring staff. Her complex care needs were met with compassion and empathy and her clinical needs were always dealt with a high degree of skill and professionalism.

     · 27/12/2022

    Our father Ted was a resident at William Cape Gardens but sadly passed away peacefully on 21/12/22 surrounded by our love. Even though dad was only there for a short time we as a family found ALL the staff very kind and caring towards dad and ourselves. Thank you for taking such wonderful care of our amazing dad ❤️ Sharon, Debbie and Melissa

    Jane Price
    Jane Price
     · 06/12/2022

    All of the staff show an incredible amount of compassion and respect. They are always professional sometimes in very difficult circumstances. My thanks to them all for the care and treatment that my mother received in the almost 2 years that she was living at William Cape Gardens.

    Alison Williams
    Alison Williams
     · 09/08/2022

    William Cape Gardens Staff and facilities are excellent . Our dear mother Helen, spent the last stage of her life in William Cape and they did everything they possibly could every day to make her healthy, happy and comfortable. All staff were incredibly kind to us as well. We knew from our first visit that this would be the most suitable facility for Mum and it was. Thankyou to Naomi, Patrick , Julie, Suresh and so many others who were always completely professional, kind and so good humoured to Mum. We could tell from Mum’s interactions how comfortable she was. Thankyou everyone. Alison , Kelly and Melissa.

    carmen Hill
    carmen Hill
     · 09/04/2022

    So many negative issues. My dad has been in the same clothes for approximately 3 weeks. Trying to communicate with admin is impoosible, they prefer to control ALL of the talking over the phone, very little chance to get a word in and ask a question. The trolley tables in my parents' room are covered with old morning and afternoon teas. The floor in their room is always dirty plus their clothes are shoved anywhere.Labelled clothes have disapperaed. You request basic care, through email or face-to-face, such as can someone please ensure my dad wears his hearing aids when I take him to his appointments, doesn't happen, could my mum's false teeth be cleaned, rarely happens. Could my dad please get regular physio(willing to pay) and walking, doesn't happen. I used to have to do all these things myself but with strict COVID rules, I can't visit as much. These basic requests are not too much to ask. It is definitely a business, the facade is carefully orchestrated, profit definitely supersedes genuine care.

    Rooms & Pricing

    $300,000 - $550,000 · 115 rooms · Concessional residents welcome

    Accommodation Group 71EnsuiteBetween 21.7-23.5m2 in size.
    Accommodation Group 81Ensuite14.7m2 part room
    Accommodation Group 11EnsuiteBetween 20.0-24.9m2 in size.
    Accommodation Group 21EnsuiteBetween 21.7m2 in size.
    Accommodation Group 31Ensuite21.7-24.9m2
    Accommodation Group 41EnsuiteBetween 21.7-24.7m2 in size.
    Accommodation Group 61EnsuiteBetween 25-27.5m2 in size.
    Accommodation Group 51Ensuite27.5m2 in size
    Accommodation Group 101EnsuitePart room is 13.8m2 in size.
    Accommodation Group 92EnsuitePart room/s are between 16.2m2 in size.

    About the Staff

    185 mins
    All Care Staff
    39 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Lifestyle and Recreation

    The average resident at William Cape Gardens received 185 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 89% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by William Cape Gardens Pty Limited
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 21119686734

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    40 Pearce Road Kanwal 2259 Nsw


    What is the ACQSC star rating of William Cape Gardens?

    William Cape Gardens has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at William Cape Gardens?

    William Cape Gardens has 10 different types of rooms which range in price between $300,000 and $550,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile