Uniting Koombahla Elermore Vale Reviews, Photos & Availability | Caring Co
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Uniting Koombahla Elermore Vale

· 138 Lake Road Elermore Vale 2287 NSW

Residential aged care at Uniting Koombahla Elermore Vale in Elermore Vale, New South Wales

  • Permanent
  • Respite
  • About the home

    Uniting Koombahla Elermore Vale is a residential aged care facility located in Newcastle’s western suburbs. It provides tailored care, featuring well-maintained indoor and outdoor communal spaces for socialising or solitude. The care home offers comprehensive clinical services, full-time nursing, and specialized dementia support. Further, it provides spiritual and pastoral care with religious services at no extra charge. Library services are also available for free.

    The facility supports a diverse resident population, respecting different lifestyles, ethnicities, faiths, sexual orientations, and gender identities. It emphasizes resident autonomy in choosing their preferred support and lifestyle, aiming to foster a warm and inclusive environment.

    • Specialised allied health services
    • Gardens

    Top Rated Home in Elermore Vale

    One of the top homes in Elermore Vale according to residents and Government service audits.

    8.3
    Overall Score
    203
    Staffing Minutes
    1 Year Accreditation

    Uniting Koombahla Elermore Vale Reviews

    8.4· Recommended by 86% residents

    Categories

    Staff8.4
    84%
    Home8.3
    83%
    Independence8.5
    85%
    Food7.3
    73%
    Kindness8.8
    88%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Uniting Koombahla Elermore Vale think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Summer Gladstone
    Summer Gladstone
     · 17/08/2022

    Horrible staff, management very intimating, pushy, refuse to listen to feedback positive or negative. Wasted my time.

    Charmaine Davie
    Charmaine Davie
     · 30/08/2021

    I would not send my loved ones here due to the fact that they were very under staffed and they do not inform on any medical issues at all very poor communication on what actual happens there to ur loved one while they are in there they go in there fine and they come home and ending up going to the hospital with dehydration and kidney failure i wouldnt wish this on anyone PLEASE STAY AWAY FROM THIS PLACE

    Bronwyn Nichols
    Bronwyn Nichols
     · 18/06/2019

    Such a lovely and clean facility and I really appreciated the leaniance in allowing me to bring my little dog in to visit my great aunt. She loved the distraction and it was really nice to see her chatty and happy. She seems very comfortable with you and is a relief as this process can be very distressing for people understandably. Thank you.

    Steph Purser
    Steph Purser
     · 02/10/2018

    Took excellent care of my great Uncle ClifClrd Adams. I sincerely appreciate their wonderful care and for their beautiful tribute at his service. 💜

    Candy Hawkins
    Candy Hawkins
     · 25/07/2018

    My Father went into care here in September 2017. Koombahla have an amazing team and available 24/7. We were extremely happy with the care he received. He was very happy with the food and activities provided. He loved the all of the staff and we cant speak highly enough. The family would like to thank all the love, care and attention my father received until his passing last week. We know that we could not have gotten better and very thankful we chose you for his care.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Comfort LivingSingle room + ensuite
    $550,000
    Companion LivingShared room + ensuite
    $445,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Uniting Koombahla Elermore Vale supports eligible government funded residents with subsidised fees.

    About the Staff

    203
    203 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers

    The average resident at Uniting Koombahla Elermore Vale received 203 minutes of total daily care (95% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by UNITING (NSW.ACT)
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 78722539923

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Uniting Church

    Location

    138 Lake Road Elermore Vale 2287 NSW

    Questions

    What is the ACQSC star rating of Uniting Koombahla Elermore Vale?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Uniting Koombahla Elermore Vale?

    Uniting Koombahla Elermore Vale has 2 different types of rooms which range in price between $445,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 5 October 2024