Trinity Manor Reviews, Photos & Availability | Caring Co
Australia > Victoria > Balwyn

Trinity Manor

· 8-14 Pretoria Street Balwyn 3103 Vic

Residential aged care at Trinity Manor in Balwyn, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Trinity Manor is a luxurious aged care home located in Balwyn, providing easy access to transport. It offers low care, high care, and specialist dementia care, with 24-hour service from qualified staff. The facility includes individualized physiotherapy and podiatry, a range of activities such as yoga, concerts, and crafts, and frequent bus outings.

    The home features superior finishes, with amenities like private dining rooms, a multifunction room that includes a chapel and movie projector, a library, gym, hairdressing salon, and a cafe. It also offers international and seasonal cuisine with celebratory meals. Residents can enjoy various relaxation and recreation areas, and activities involving pets, children, and gardening are incorporated into daily life.

    • Gardens
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities
    • Pets allowed

    Top Rated Home in Balwyn

    One of the top homes in Balwyn according to residents and Government service audits.

    8.2
    Overall Score
    195
    Staffing Minutes
    1 Year Accreditation

    Trinity Manor Reviews

    7.4· Recommended by 63% residents

    Categories

    Staff7.5
    75%
    Home7.6
    76%
    Independence7.4
    74%
    Food6.6
    66%
    Kindness8.1
    81%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Trinity Manor think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Chris Comand
    Chris Comand
     · 09/11/2021

    Dear Jasmine and team at Trinity Manor Balwyn I want to thank you for everything you have done and are continuing to do caring for our Dad Antonio. Dad has been with you for 2 years and they have been so challenging for all of us. You have kept Dad happy, healthy and cared for. He has felt loved even when restrictions meant we could not be together in person. All the Trinity Manor staff have become part of our family and we are truely blessed to have you as part of family. Even during the current difficult situation with the loss of my sister all the staff have rallied around dad to ensure he been okay and not left alone, added to that your assistance and support with Dad for the funeral is amazing. I could never repay our gratitude. regards Jed and Chrissy Comand

    Jason Caracellai
    Jason Caracellai
     · 07/11/2021

    Left our mother for dead after suddenly being transferred to hospital. No follow up or courtesy call.Next day in covid lockdown. Presented with a pile of wet missing and others belongings on discharge. No care no passion or dignity. Don't waste your money. No communication no transparency.

    Patricia Morrison
    Patricia Morrison
     · 20/08/2020

    My sister spent three years at Trinity Manor, Balwyn, suffering from Alzheimer’s. We chose this aged care home as a very elderly relative was there for two years, and she and her daughter highly recommended it. My sister died there in July 2020. Throughout her entire time there, the staff were unfailingly kind and patient in their treatment of her and every other elder whom I observed. They were particularly good with elders who had dementia. The place was always clean and temperature controlled. They have a visiting hairdresser and manicurist. There were regular activities to entertain the elders ranging from quizzes and games to visiting music displays, kindergarten children, pets, etc. Meals were very good as well. Management was excellent with contact, particularly as my sister moved into the palliative care stage. In her last days, the staff took good care of us as well as we waited with her. From the beginning of the pandemic they have instituted strict health protocols, with closure at times, but arranging for families to visit by video conferencing. I would highly recommend this care home.

    PETA Murray
    PETA Murray
     · 30/07/2020

    I could not speak more highly of Trinity Manor. My brother has been there for over eleven years and I have never had to complain. Such a wonderful aged care home.

    Chele Matthews
    Chele Matthews
     · 09/01/2017

    Jasmine I want to sincerely thank you and your staff for the wonderful care, considerations and insightful handling and care you gave to my mum. I have had considerable experience over the years in the aged care industry and can honestly say Trinity Manor did a remarkable job and ticked all the boxes plus some that I wished an aged facility could provide in the all of life care for mum. She loved her room, the intimate dining settings, the beautiful surroundings and most of all your caring staff. I will certainly be singing the praises of Trinity Manor to my friends and colleagues. Thank you. Regards Chele Matthews

    Rooms & Pricing

    $350,000 - $1,500,000 · 22 rooms · Concessional residents welcome

    Grand Royal Suites1Ensuiteupto 45.98m2
    Grand Premium Maple Tree View Suites1Ensuite29.15
    Imperial Deluxe Suites1Ensuiteup to 21.5m2
    Signature Executive Maple Tree Suites1Ensuiteupto 21.63m2
    Deluxe Standard Suites1Ensuiteup to 23.97m2
    Imperial Deluxe Maple Tree Suites1Ensuiteupto 21.46m2

    About the Staff

    195
    195 mins
    All Care Staff
    52 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Trinity Manor received 195 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 98% of their daily total care target of 198 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Trinity Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 34663268483

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    8-14 Pretoria Street Balwyn 3103 Vic

    Questions

    What is the ACQSC star rating of Trinity Manor?

    Trinity Manor has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Trinity Manor?

    Trinity Manor has 6 different types of rooms which range in price between $350,000 and $1,500,000 maximum refundable accomodation deposit.

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