The Plains

· 333 Underwood Road Eight Mile Plains 4113 QLD

Residential aged care at The Plains in Eight Mile Plains, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

The aged care home comprises eight houses, each able to accommodate up to 13 residents. Each house features a kitchen, dining room, lounge, family room, and activities space. Houses on the upper floor include balconies, and those on the ground floor offer courtyards with gazebos.

The facility provides various amenities such as a library, a 300-seat community hall, café, central courtyard, town square, swimming pool with a spa nook, barbeque pavilion, pond with gazebo, children's playground, and a residents' workshop. Additional services include a salon offering hairdressing and beauty treatments.

Located conveniently, the home has easy access to motorways and shopping centers, and there is a bus stop directly outside.

  • Outdoor courtyard
  • Onsite hairdresser
  • Transport
  • Nearby shops

Top Rated Home in Eight Mile Plains

One of the top homes in Eight Mile Plains according to residents and Government service audits.

8.9Overall Score
223 Staffing Minutes
3 Year Accreditation

The Plains Reviews

8.4· Recommended by 73% residents

Categories

Staff8.4
Home8.3
Independence9.0
Food7.0
Kindness8.8
Safety8.8

The Residents Experience rating shows what current residents at The Plains think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Raymond Lu
Raymond Lu
 · 15/07/2022

During covid lock downs my mother in law fell down and broke her hips. After 1 month When the aged care became open again for visiting, we noticed her having difficulty walking. We talked to the nurses and physiotherapist and they dismissed our concern. They said she was ok. It was only when we contacted an external doctor that they requested an X-ray. We found out through the x-ray her hips were broken. I think the plains were negligent in not even get a doctor look at her and getting X-ray. A month later in the hospital after her surgery, my mother in law passed away. After she passed away we never even received a sorry or condolences. Instead we receive a call asking us to grab her belongings The plains is very cold and business like!!

Jim Challenor
Jim Challenor
 · 10/06/2021

A wonderful facility for family and friends to spend a special time in life. Especially wonderful as needs change maintaining a practical level of independence and support.

John hagelberg
John hagelberg
 · 12/08/2020

Very nice staff and good to deal with best old age care villiage in brisbane and highly recommended 👍john any pest control

Robyn Mann
Robyn Mann
 · 04/08/2020

Very nice place better than what we expected so glad grandma is happy and content

Richard Thomas
Richard Thomas
 · 19/12/2017

Seems like a pretty nice aged care community.


Things to know

About the operator

  • Operated by Bethany Christian Care
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 28041667312

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

333 Underwood Road Eight Mile Plains 4113 QLD

Questions

What is the ACQSC star rating of The Plains?

This home has an overall ACQSC star rating of Good.


Updated: 29 September 2024