The Oaks Aged Care Facility Reviews, Photos & Availability | Caring Co
Australia > South Australia

The Oaks Aged Care Facility

· 209 Ruwoldt Road Yahl 5291 Sa

Residential aged care at The Oaks Aged Care Facility in Yahl, South Australia

  • Permanent
  • Respite
  • About the home

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Exercise classes
    • Organised activities
    • Near to beach
    • Pets allowed

    Top Rated Home in Yahl

    One of the top homes in Yahl according to residents and Government service audits.

    7.6
    Overall Score
    203
    Staffing Minutes
    1 Year Accreditation

    The Oaks Aged Care Facility Reviews

    8.2· Recommended by 85% residents

    Categories

    Staff8.2
    82%
    Home8.4
    84%
    Independence7.7
    77%
    Food7.9
    79%
    Kindness9.2
    92%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at The Oaks Aged Care Facility think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Kirsty O
    Kirsty O
     · 11/10/2022

    The majority of staff here are lovely, some not so much unfortunately. The residents rooms are a decent size. The gardens could do with alot of work in the courtyards

    Mic C
    Mic C
     · 15/01/2021

    Very friendly, pleasant

    Matthew Catsicas
    Matthew Catsicas
     · 31/12/2020

    Have never been inside The Oaks as was dropping off a Dr while he checked on a patient. The outside seems well kept with plenty of parking. Saw many people struggle to park in the allocated parking spots. Suggestion would be to make them wider. Highlight was a gentleman talking about his 2007 6.4 ltr Jeep.

    Melanie van Voornveld
    Melanie van Voornveld
     · 03/11/2019

    Why are you hiding reviews that are negative, my partners review about the poor treatment of his mother has been hidden by the business owners/managers. What a terrible thing to do, hiding a negative review to hide constructive criticism. Goes to show the integrity of the business/nursing home. I would like to warn anyone considering the oaks to show diligence in their consideration.

    Ken & Cherry Daniels
    Ken & Cherry Daniels
     · 31/10/2019

    I'm not usually one to write reviews, however considering the negligent treatment my wife received at The Oaks, I have to say something. In the three weeks she was there, she had four trips to the hospital due to various injuries. Lots of bruising and bleeding. My son visited her one day and found her laying semi conscious on the floor with a bleeding arm wound. Long story short, a nurse on duty took it upon herself to deny my wife from returning to the Oaks whilst in hospital. I had no other feasible option but to take her home, and care for her whilst I recover from heart surgery. Please listen to the community and medical staff, this place has a bad reputation for a reason.

    Things to know

    About the operator

    • Operated by Goel Nominees Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 26007955777

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Malaysian/Malay/Cocos Malay

    Location

    209 Ruwoldt Road Yahl 5291 Sa

    Questions

    What is the ACQSC star rating of The Oaks Aged Care Facility?

    This home has an overall ACQSC star rating of Acceptable.

    Updated: 29 September 2024