The Birches

The aged care home offers around-the-clock care with registered and enrolled nurses, personal care staff, and allied health assistants available to residents. Each resident receives a personalized care plan, inclusive of daily room and en-suite cleaning, while respecting individual cultural customs and beliefs.

The facility is equipped with robust safety and health programs including falls and pressure injury prevention, infection control, and a comprehensive quality improvement initiative. Additionally, there are security services and provisions for social leave. Special measures like pre-admission financial planning and a patient deposit trust account are also in place.

Residents can participate in various activities like school and church visitation programs, Delta Dogs, and massage therapy. The staff includes catering, reception during business hours, ward assistants, medical professionals, and volunteers, ensuring a holistic approach to resident care and well-being.