The Alexander Aged Care Centre Reviews, Photos & Availability | Caring Co
Australia > Victoria > Clayton

The Alexander Aged Care Centre

· 1720 Dandenong Road Clayton 3168 Vic

Residential aged care at The Alexander Aged Care Centre in Clayton, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    • Gardens
    • Outdoor courtyard

    The Alexander Aged Care Centre Rating

    Based on resident reviews and Government service audits.

    7.4
    Overall Score
    179
    Staffing Minutes
    1 Year Accreditation

    The Alexander Aged Care Centre Reviews

    7.1· Recommended by 55% residents

    Categories

    Staff7.5
    75%
    Home7.4
    74%
    Independence6.2
    62%
    Food7.5
    75%
    Kindness8.5
    85%
    Safety8.6
    86%

    The Residents Experience rating shows what current residents at The Alexander Aged Care Centre think of the food, staff, care and more. These ratings are from the 2022 Aged Care Quality Commission Survey.

    Doris Mitropoulos
    Doris Mitropoulos
     · 09/12/2022

    My auntie fell out of her bed and broke her back in several places. She is in hospital fitted with a brace. This could have been avoided if the staff had placed mates on the floor beneath her bed. Not enough care was taken to about this extremely serious incident.

    diane Otis
    diane Otis
     · 11/06/2022

    My beautiful yiayia Dionissia spent her last 37 days in this lovely aged care facility. Our family would like to thank the wonderful staff for making her feel comfortable and taking such good care of her. Special mention to Angela who really went that extra mile to make her feel safe. Thank you 🙏

    Omiros Tsorbas (OMiDESIGN)
    Omiros Tsorbas (OMiDESIGN)
     · 09/03/2021

    Thank you for the amazing care you have offered my Aunt over the past 2 years. Zero cases of COVID-19 during these challenging times is an amazing testament of how thorough and professional The Alexander Aged Care is. Your regular contact, correspondence and updates have provided comfort and peace of mind. Thank you from the bottom of our hearts.

    That Guy
    That Guy
     · 08/06/2020

    Understaffed. Badly managed. Overall unwelcome experience. I wouldn't recommend admitting your elderly family members here for their safety and sanity. Can't give zero stars, so 1 is all they get.

    Jenny Robson
    Jenny Robson
     · 26/02/2019

    Mum has been at The Alexander since the 17/01/19 , I’m so happy with the care she is given , the room is lovely along with the all facilities, Plenty of activity’s to participate in.. The staff from hands on to executive and everyone in between and behind the scenes have gone above and beyond to ensure her transition is as any as possible .

    Rooms & Pricing

    $350,000 - $700,000 · 69 rooms · Concessional residents welcome

    Premium Large Single or Couples1Ensuite12.9sqm to 15.7sqm
    Executive Suites or Couples1Ensuite26.4 sqm to 28.8 sqm
    Executive1Ensuite15 sqm up to 24 sqm
    Superior1Ensuite12 sqm to 15 sqm
    Premium1Ensuite12.9 sqm to 15.7 sqm

    About the Staff

    179
    179 mins
    All Care Staff
    33 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at The Alexander Aged Care Centre received 179 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 82% of their daily total care target of 218 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Premier Aged Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 52142224637

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    1720 Dandenong Road Clayton 3168 Vic

    Questions

    What is the ACQSC star rating of The Alexander Aged Care Centre?

    The Alexander Aged Care Centre has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at The Alexander Aged Care Centre?

    The Alexander Aged Care Centre has 5 different types of rooms which range in price between $350,000 and $700,000 maximum refundable accomodation deposit.

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