Southern Cross Care Ozanam Reviews, Photos & Availability | Caring Co
Australia > Australian Capital Territory

Southern Cross Care Ozanam

· 7 Boake Place Garran 2605 Act

Residential aged care at Southern Cross Care Ozanam in Garran, Australian Capital Territory

  • Permanent
  • Respite
  • Dementia
  • About the home

    Ozanam is an aged care home providing premium services with a variety of amenities including courtyards, lounges, libraries, a chapel, a leisure room, a hair salon, and secure gardens. The facility offers private suites equipped with garden, city, or hillside views, private bathrooms, and lift access.

    A specific area caters to residents with special needs such as dementia, encompassing 12 specially designed rooms. Ozanam offers comprehensive care 24/7, with services like visiting healthcare professionals, physiotherapy, podiatry, and palliative care.

    The home features a wide array of activities, including arts and crafts, barbeques, bingo, board games, bus outings, and themed events. Pastoral care is available to all residents. Located in a quiet cul-de-sac adjacent to parkland, the home maintains proximity to community resources.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Exercise classes
    • Organised activities

    Top Rated Home in Garran

    One of the top homes in Garran according to residents and Government service audits.

    8.8
    Overall Score
    200
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care Ozanam Reviews

    8.3· Recommended by 81% residents

    Categories

    Staff8.4
    84%
    Home8.0
    80%
    Independence8.8
    88%
    Food7.1
    71%
    Kindness9.3
    93%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Southern Cross Care Ozanam think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Ravinder Singh
    Ravinder Singh
     · 15/12/2022

    I would give the whole staff at Garran residential care 10 stars if I could. They are caring, efficient and professional. When our mum finally needed to move to a nursing home we chose this place. The factors we took into consideration were 1. Manager Teddie was very accessible. We didn't have to wait for a tour or formal showing. I got an appointment the same day to walkin and check the facility. I noticed the place was clean and smelled nice. There is a personal touch about this place. The residents looked happy and clean. There are acitives and physio on site. Everyone was very welcoming. 2. Comfortable and airy rooms with windows overlooking a nice garden full of trees and plants. A small kitchenette and tv to keep mum occupied and for us to make a cuppa. We never regretted our decision for a second. Mum was treated like their own and was made very comfortable. Its a small facility so has a personal touch and caring staff. Sadly mum was only there for a short time but in her final moments, we as family were made very comfortable and was effortless. Pallative team are like angels of mercy and we are forever so grateful for the care provided.

    Debra Thomas
    Debra Thomas
     · 07/05/2021

    I just wish my mum had longer at Ozanam. The staff and care were faultless. Thank you for the dignity and respect you showed our lovely mum. You can't know how much it meant to us.

    Oan Nbn
    Oan Nbn
     · 16/09/2020

    Great staff great service great vicinity lovely and peaceful area

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Single room + ensuiteSingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care Ozanam supports eligible government funded residents with subsidised fees.

    About the Staff

    200
    200 mins
    All Care Staff
    50 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Southern Cross Care Ozanam received 200 minutes of total daily care (103% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Southern Cross Care (NSW & ACT) Limited
    • Is Commonwealth government subsidised
    • ABN: 76131082374

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    7 Boake Place Garran 2605 Act

    Questions

    What is the ACQSC star rating of Southern Cross Care Ozanam?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care Ozanam?

    Southern Cross Care Ozanam has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024