Southern Cross Care Chinchilla - Illoura Village Reviews, Photos & Availability | Caring Co
Australia > Queensland

Southern Cross Care Chinchilla - Illoura Village

· 22-30 Zeller Street Chinchilla 4413 Qld

Residential aged care at Southern Cross Care Chinchilla - Illoura Village in Chinchilla, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    This aged care home is located on a well-maintained property with both indoor and outdoor areas accessible to residents. Facilities include air conditioning, a library, chapel, hair salon, and a men's den. The home features a secure memory support wing for residents with dementia, which has a garden with various plants and raised vegetable patches.

    Residents can interact with on-site animals, which include a dog, a fish pond, and a chicken coop. Fresh meals are prepared daily, and housekeeping staff manage laundry and cleaning.

    The home offers a variety of no-cost activities, such as concerts, crafts, games, exercise classes, bingo, reading groups, in-house movies, outings, and specialized groups like a men's group. Pastoral and various religious services are available in the chapel, supporting the spiritual needs of residents and their families.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Chinchilla

    One of the top homes in Chinchilla according to residents and Government service audits.

    8.8
    Overall Score
    187
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care Chinchilla - Illoura Village Reviews

    8.8· Recommended by 80% residents

    Categories

    Staff9.0
    90%
    Home8.8
    88%
    Independence8.4
    84%
    Food7.8
    78%
    Kindness9.8
    98%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Southern Cross Care Chinchilla - Illoura Village think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Barry Reviews
    Barry Reviews
     · 23/02/2022

    I have been here a few times and the residents did not respond to my musical talents.

    Angela Rosa
    Angela Rosa
     · 07/07/2021

    Beautiful place staff are great

    samara Caldwell
    samara Caldwell
     · 31/08/2020

    Everything I have seen has been great,and done according to policy and procedures.

    Rooms & Pricing

    $225,000 - $360,000 · 66 rooms · Concessional residents welcome

    Standard1EnsuiteMinimum room size 15.22m2
    Superior1EnsuiteMinimum room size 19.75m2
    Standard Shared2SharedMinimum room size 28.03m2
    Superior Shared2SharedMinimum room size 29.97m2

    About the Staff

    187
    187 mins
    All Care Staff
    35 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Southern Cross Care Chinchilla - Illoura Village received 187 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 94% of their daily total care target of 200 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Southern Cross Care (QLD) Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 65104033471

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Religions practised

    • Catholic

    Location

    22-30 Zeller Street Chinchilla 4413 Qld

    Questions

    What is the ACQSC star rating of Southern Cross Care Chinchilla - Illoura Village?

    Southern Cross Care Chinchilla - Illoura Village has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care Chinchilla - Illoura Village?

    Southern Cross Care Chinchilla - Illoura Village has 4 different types of rooms which range in price between $225,000 and $360,000 maximum refundable accomodation deposit.

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