Southern Cross Care Chinchilla - Illoura Village Reviews, Photos & Availability | Caring Co
Australia > Queensland

Southern Cross Care Chinchilla - Illoura Village

· 22-30 Zeller Street Chinchilla 4413 QLD

Residential aged care at Southern Cross Care Chinchilla - Illoura Village in Chinchilla, Queensland

  • Permanent
  • Respite
  • Dementia
  • About our home

    This aged care home is located on a well-maintained property with both indoor and outdoor areas accessible to residents. Facilities include air conditioning, a library, chapel, hair salon, and a men's den. The home features a secure memory support wing for residents with dementia, which has a garden with various plants and raised vegetable patches.

    Residents can interact with on-site animals, which include a dog, a fish pond, and a chicken coop. Fresh meals are prepared daily, and housekeeping staff manage laundry and cleaning.

    The home offers a variety of no-cost activities, such as concerts, crafts, games, exercise classes, bingo, reading groups, in-house movies, outings, and specialised groups like a men's group. Pastoral and various religious services are available in the chapel, supporting the spiritual needs of residents and their families.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Chinchilla

    One of the top homes in Chinchilla according to residents and Government service audits.

    8.8
    Overall Score
    204
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care Chinchilla - Illoura Village Reviews

    8.2· Recommended by 80% residents

    Categories

    Staff7.7
    77%
    Home8.2
    82%
    Independence9.1
    91%
    Food7.7
    77%
    Kindness8.3
    83%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Southern Cross Care Chinchilla - Illoura Village think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Barry Reviews
    Barry Reviews
     · 23/02/2022

    I have been here a few times and the residents did not respond to my musical talents.

    Angela Rosa
    Angela Rosa
     · 07/07/2021

    Beautiful place staff are great

    samara Caldwell
    samara Caldwell
     · 31/08/2020

    Everything I have seen has been great,and done according to policy and procedures.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care Chinchilla - Illoura Village supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Superior room with garden outlookSingle room + ensuite
    $92.27 Daily
    Superior room with garden outlook and courtyard accessSingle room + ensuite
    $103.81 Daily
    Premium room with garden outlook and courtyard accessSingle room + ensuite
    $114.19 Daily

    About the Staff

    204
    204 mins
    All Care Staff
    44 mins
    Registered Nurse

    Residents at Southern Cross Care Chinchilla - Illoura Village on average received 204 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In February 2025, a Registered Nurse was on site 22:26 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (QLD) Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 65104033471

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Catholic

    Location

    22-30 Zeller Street Chinchilla 4413 QLD

    Questions

    What is the ACQSC star rating of Southern Cross Care Chinchilla - Illoura Village?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care Chinchilla - Illoura Village?

    Southern Cross Care Chinchilla - Illoura Village has 3 different types of rooms which range in price between $400,000 and $495,000 maximum refundable accommodation deposit.

    Updated: 22 March 2025