Southern Cross Care Chinchilla - Illoura Village

· 22-30 Zeller Street Chinchilla 4413 QLD

Residential aged care at Southern Cross Care Chinchilla - Illoura Village in Chinchilla, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

This aged care home is located on a well-maintained property with both indoor and outdoor areas accessible to residents. Facilities include air conditioning, a library, chapel, hair salon, and a men's den. The home features a secure memory support wing for residents with dementia, which has a garden with various plants and raised vegetable patches.

Residents can interact with on-site animals, which include a dog, a fish pond, and a chicken coop. Fresh meals are prepared daily, and housekeeping staff manage laundry and cleaning.

The home offers a variety of no-cost activities, such as concerts, crafts, games, exercise classes, bingo, reading groups, in-house movies, outings, and specialised groups like a men's group. Pastoral and various religious services are available in the chapel, supporting the spiritual needs of residents and their families.

  • Onsite chapel
  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Organised activities

Top Rated Home in Chinchilla

One of the top homes in Chinchilla according to residents and Government service audits.

8.7Overall Score
204 Staffing Minutes
1 Year Accreditation

Southern Cross Care Chinchilla - Illoura Village Reviews

8.2· Recommended by 80% residents

Categories

Staff7.7
Home8.2
Independence9.1
Food7.7
Kindness8.3
Safety8.8

The Residents Experience rating shows what current residents at Southern Cross Care Chinchilla - Illoura Village think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Barry Reviews
Barry Reviews
 · 23/02/2022

I have been here a few times and the residents did not respond to my musical talents.

Angela Rosa
Angela Rosa
 · 07/07/2021

Beautiful place staff are great

samara Caldwell
samara Caldwell
 · 31/08/2020

Everything I have seen has been great,and done according to policy and procedures.


Things to know

About the operator

  • Operated by Southern Cross Care (QLD) Ltd
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 65104033471

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Religions practised

  • Catholic

Location

22-30 Zeller Street Chinchilla 4413 QLD

Questions

What is the ACQSC star rating of Southern Cross Care Chinchilla - Illoura Village?

This home has an overall ACQSC star rating of Good.


Updated: 29 September 2024