Richmond Lodge (UPA) Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Richmond Lodge (UPA)

· 67 Barker Street Casino 2470 NSW

Residential aged care at Richmond Lodge (UPA) in Casino, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About our home

    Richmond Lodge is an accredited aged care facility in Casino, New South Wales, featuring a 12-bed dementia care unit and 18 low-care hostel beds. The facility is fully air-conditioned and meets government standards, with safety measures such as a 24-hour emergency call system and fire sprinkler system in place.

    The hostel offers 18 ensuite rooms, spacious dining and living areas, an activities room, and a variety of scheduled professional visits including counselors and physiotherapists. Staff provide attentive care maintaining residents' privacy and independence. The facility hosts a range of activities, supports special dietary needs with a rotating menu, and allows pets during visits. A 'live-in' pet is also present, and staff assist residents with email communications.

    • Gardens
    • Onsite chapel
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities
    • Pets allowed

    Top Rated Home in Casino

    One of the top homes in Casino according to residents and Government service audits.

    9.1
    Overall Score
    249
    Staffing Minutes
    3 Year Accreditation

    Richmond Lodge (UPA) Reviews

    9.0· Recommended by 100% residents

    Categories

    Staff9.0
    90%
    Home8.6
    86%
    Independence9.4
    94%
    Food7.3
    73%
    Kindness8.8
    88%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Richmond Lodge (UPA) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Catherine Watts
    Catherine Watts
     · 04/08/2022

    Friendly happy staff

    Sharon Nicholls
    Sharon Nicholls
     · 08/09/2020

    Cause that's where I work

    Gary Hambly
    Gary Hambly
     · 12/02/2020

    Staff are bullies and grubs

    Ronald Fraser
    Ronald Fraser
     · 14/03/2018

    Efficient friendly staff. Happy residents.

    Keith Mouat
    Keith Mouat
     · 10/10/2017

    Stuck up in ways scares me

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Richmond Lodge (UPA) supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Hostel and Dementia SpecificSingle room + ensuite
    $87.24 Daily

    About the Staff

    249
    249 mins
    All Care Staff
    66 mins
    Registered Nurse

    Residents at Richmond Lodge (UPA) on average received 249 minutes of total daily care (120% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by United Protestant Association of NSW Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 71050057620

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    67 Barker Street Casino 2470 NSW

    Questions

    What is the ACQSC star rating of Richmond Lodge (UPA)?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Richmond Lodge (UPA)?

    Richmond Lodge (UPA) has 1 different types of rooms which range in price between $380,000 and $380,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024