Richmond Lodge (UPA)

· 67 Barker Street Casino 2470 NSW

Residential aged care at Richmond Lodge (UPA) in Casino, New South Wales

  • Permanent
  • Respite
  • Dementia

About our home

Richmond Lodge is an accredited aged care facility in Casino, New South Wales, featuring a 12-bed dementia care unit and 18 low-care hostel beds. The facility is fully air-conditioned and meets government standards, with safety measures such as a 24-hour emergency call system and fire sprinkler system in place.

The hostel offers 18 ensuite rooms, spacious dining and living areas, an activities room, and a variety of scheduled professional visits including counselors and physiotherapists. Staff provide attentive care maintaining residents' privacy and independence. The facility hosts a range of activities, supports special dietary needs with a rotating menu, and allows pets during visits. A 'live-in' pet is also present, and staff assist residents with email communications.

  • Gardens
  • Onsite chapel
  • Outdoor courtyard
  • Onsite hairdresser
  • Specialised allied health services
  • Transport
  • Organised activities
  • Pets allowed

Top Rated Home in Casino

One of the top homes in Casino according to residents and Government service audits.

9.2Overall Score
220 Staffing Minutes
3 Year Accreditation

Richmond Lodge (UPA) Reviews

9.3· Recommended by 100% residents

Categories

Staff9.3
Home9.2
Independence9.7
Food8.3
Kindness9.8
Safety9.8

The Residents Experience rating shows what current residents at Richmond Lodge (UPA) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Catherine Watts
Catherine Watts
 · 04/08/2022

Friendly happy staff

Sharon Nicholls
Sharon Nicholls
 · 08/09/2020

Cause that's where I work

Gary Hambly
Gary Hambly
 · 12/02/2020

Staff are bullies and grubs

Ronald Fraser
Ronald Fraser
 · 14/03/2018

Efficient friendly staff. Happy residents.

Keith Mouat
Keith Mouat
 · 10/10/2017

Stuck up in ways scares me


Things to know

About the operator

  • Operated by United Protestant Association of NSW Limited
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 71050057620

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

67 Barker Street Casino 2470 NSW

Questions

What is the ACQSC star rating of Richmond Lodge (UPA)?

This home has an overall ACQSC star rating of Good.


Updated: 29 September 2024