Regis Dandenong North Reviews, Photos & Availability | Caring Co
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Regis Dandenong North

· 5 Bakers Road Dandenong North 3175 VIC

Residential aged care at Regis Dandenong North in Dandenong, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Regis Waverley Gardens and Regis Dandenong North are aged care homes located in Dandenong North. Both homes feature central garden courtyards, family lounge areas, and spacious common areas. They provide services such as meals prepared by an on-site chef, religious services, a library, hairdressing salon, and massage therapy.

    Regis Dandenong North offers specialised secure dementia care and high care support, which includes sensory enrichment activities and a tailored lifestyle program. It has 171 beds available in configurations that include single with en suite, single with shared en suite, and double with en suite rooms.

    • Gardens
    • Organised activities
    • Onsite hairdresser

    Regis Dandenong North Rating

    Based on resident reviews and Government service audits.

    8.4
    Overall Score
    216
    Staffing Minutes
    3 Year Accreditation

    Regis Dandenong North Reviews

    7.7· Recommended by 73% residents

    Categories

    Staff7.8
    78%
    Home7.8
    78%
    Independence7.3
    73%
    Food7.5
    75%
    Kindness7.5
    75%
    Safety8.3
    83%

    The Residents Experience rating shows what current residents at Regis Dandenong North think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Bob Wahl
    Bob Wahl
     · 13/04/2021

    My parents were fortunate enough to be able to get respite at the facility coordinator in 2019. From previous personal employment, there were certain things I was looking for and Regis met those. Specifically, food, hygiene, and professional management. After my Mothers passing in early, 2020 COVID hit hard for me and specially my father. Dad went into lockdown. Regis Dandenong was a facility that did not have COVID. More to the point, staff were honest and respectful for the needs of the residents. Since then, I have had many concerns for my father. Management (Toni) had a special way of putting my mind at ease and responded and more importantly actioned my concerns promptly. There is no doubt in my mind that I would recommend Regis, with the current management, to anyone who needs support for their loved ones.

    Annette Lynch
    Annette Lynch
     · 23/12/2019

    Thankyou SO much you are the best you were wonderfull to my husband Christopher Lynch As you know so much happen while the love of my life was there he passed on 21 August peacefully 2019 .as you know my beautiful daughter Theresa got brain cancer GMB the dr's tell us she wont make it through Christmas I can only say if there is anyone looking for a good place for there mother or Frather give Regis a ring you won't be sorry .once again to Jo the boss and the rest of the stuff thankyou merry Christmas and I will try to come and see you after Christmas god blessbless take care. From Annette Lynch.

    Ian Dent
    Ian Dent
     · 29/10/2018

    Wonderful staff very helpful.looking for a place for my mum.clean amenities plenty of activities to encourage patients from their rooms.i think its the ideal place for my mum.

    Amanda Nillson
    Amanda Nillson
     · 26/10/2018

    Wonderful and caring staff. My mum spent her last weeks here after moving her from another residence that was not looking after her properly. The staff were compassionate and caring. They gave my mum respect in her final days. All staff were great but one staff member Chris went out of her way to help my mum, me and my family through this traumatic time and gave me support and comfort for which I am eternally grateful. Thank you.

    Amanda Cox
    Amanda Cox
     · 09/11/2017

    My mum was not properly looked after here. I told staff that I thought she had a chest infection and they brushed me off for 3 days. They did not check on her in the night and she was found blue and unconscious in her room and rushed to hospital near death. There is nowhere near enough staff, and staff do not take patients wellfare seriously.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    DoubleShared room + shared bathroom
    $350,000
    Double SelectShared room + ensuite
    $380,000
    Private StandardSingle room + shared bathroom
    $495,000
    Private SelectSingle room + ensuite
    $495,000
    Private PremiumSingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Regis Dandenong North supports eligible government funded residents with subsidised fees.

    About the Staff

    216
    216 mins
    All Care Staff
    36 mins
    Registered Nurse

    Residents at Regis Dandenong North on average received 216 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Regis Aged Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 75125223645

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    5 Bakers Road Dandenong North 3175 VIC

    Questions

    What is the ACQSC star rating of Regis Dandenong North?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Regis Dandenong North?

    Regis Dandenong North has 5 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 2 November 2024