Palm Lake Care Mount Warren Park Reviews, Photos & Availability | Caring Co
Australia > Queensland

Palm Lake Care Mount Warren Park

· 33 Mt Warren Boulevard Mt Warren Park 4207 Qld

Residential aged care at Palm Lake Care Mount Warren Park in Mt Warren Park, Queensland

  • Permanent
  • Respite
  • About the home

    Palm Lake Care Mt Warren Park, opened in December 2018, is an aged care community located in Mt Warren Park. The facility features a colonial-themed design with a central botanical courtyard, cinema, library, café, lounges, and two dining rooms. It also includes activity rooms with free computer access and a lifestyle team that promotes social interaction among residents.

    The community offers high levels of residential, respite, and palliative care, with all residents accommodated in private luxury suites. Amenities include an air-conditioned Mercedes bus with a lift for outings and shopping trips. Conveniently situated near medical facilities and local shops, it ensures easy access for visiting family and friends. Additional services provided without extra fees include beer and wine with meals, live entertainment, and lifestyle programs.

    • Gardens
    • Nearby shops
    • Organised activities
    • Transport

    Top Rated Home in Mt Warren Park

    One of the top homes in Mt Warren Park according to residents and Government service audits.

    8.3
    Overall Score
    162
    Staffing Minutes
    3 Year Accreditation

    Palm Lake Care Mount Warren Park Reviews

    7.7· Recommended by 76% residents

    Categories

    Staff7.7
    77%
    Home7.5
    75%
    Independence8.3
    83%
    Food6.3
    63%
    Kindness8.8
    88%
    Safety8.6
    86%

    The Residents Experience rating shows what current residents at Palm Lake Care Mount Warren Park think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Dianne Scott
    Dianne Scott
     · 21/03/2023

    very welcoming lovely Management/Staff that are on hand & happy to help I couldn't be happier than to have my Mum in here with such beautiful clean surroundings

    Hayden Mackay
    Hayden Mackay
     · 11/12/2022

    after reading karen’s review i have decided this is the best place for my in-laws

    Karen Allwood
    Karen Allwood
     · 22/09/2022

    This place is horrific. Don't ever put a loved one here. The residents are ignored, called names and not cared for. The manager is an atrocity and needs to be fired for her lack of care and compassion. Head office are a disgrace, so don't expect any help from them. Disgusting!!!!! The place needs to be audited and some serious changes done. The service manager is a major problem!!!! A fish rots from the head down.

    Rooms & Pricing

    $435,000 - $550,000 · 110 rooms · Concessional residents welcome

    Superior Single Suite with Private Ensuite1Ensuite29 square metres
    Deluxe Single Suite with Private Ensuite1Ensuite29 square metres

    About the Staff

    162
    162 mins
    All Care Staff
    32 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Palm Lake Care Mount Warren Park received 162 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 84% of their daily total care target of 192 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Palm Lake Care Operations Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 51166016342

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period

    Location

    33 Mt Warren Boulevard Mt Warren Park 4207 Qld

    Questions

    What is the ACQSC star rating of Palm Lake Care Mount Warren Park?

    Palm Lake Care Mount Warren Park has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Palm Lake Care Mount Warren Park?

    Palm Lake Care Mount Warren Park has 2 different types of rooms which range in price between $435,000 and $550,000 maximum refundable accomodation deposit.

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