Palm Lake Care Toowoomba is a newly opened aged care home that provides a range of services including residential, respite, palliative, and specialist dementia care. The facility features communal and private spaces filled with natural light, and offers amenities like a cafe, salon, cinema, and activities rooms with free computer access.
The Lifestyle team focuses on engaging residents socially and maintaining personal connections. Allied health services available include physiotherapy, occupational therapy, speech pathology, and art therapy. The home organises regular outings with wheelchair-equipped buses and plans to add a specialised Memory Support Unit.
Structured in five smaller community wings for an intimate living environment, all spaces are on ground level to facilitate easier movement for residents. The facility also emphasizes a vibrant community atmosphere with luxurious personal suites.
Notice of non-compliance
This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.
Categories
The Residents Experience rating shows what current residents at Palm Lake Aged Caring Community Toowoomba think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Palm Lake Aged Caring Community Toowoomba supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Palm Lake Aged Caring Community Toowoomba on average received 198 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses. In July 2025, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Palm Lake Aged Caring Community Toowoomba?
This home has an overall ACQSC star rating of Significant improvement needed.
What is the price range of residential aged care at Palm Lake Aged Caring Community Toowoomba?
Palm Lake Aged Caring Community Toowoomba has 3 different types of rooms which range in price between $726,000 and $1,250,000 maximum refundable accommodation deposit.
Updated: 6 September 2025