Palm Lake Aged Caring Community Toowoomba Reviews, Photos & Availability | Caring Co
Australia > Queensland

Palm Lake Aged Caring Community Toowoomba

· 149 Hogg Street Cranley 4350 QLD

Residential aged care at Palm Lake Aged Caring Community Toowoomba in Cranley, Queensland

  • Permanent
  • Respite
  • About our home

    Palm Lake Care Toowoomba is a newly opened aged care home that provides a range of services including residential, respite, palliative, and specialist dementia care. The facility features communal and private spaces filled with natural light, and offers amenities like a cafe, salon, cinema, and activities rooms with free computer access.

    The Lifestyle team focuses on engaging residents socially and maintaining personal connections. Allied health services available include physiotherapy, occupational therapy, speech pathology, and art therapy. The home organises regular outings with wheelchair-equipped buses and plans to add a specialised Memory Support Unit.

    Structured in five smaller community wings for an intimate living environment, all spaces are on ground level to facilitate easier movement for residents. The facility also emphasizes a vibrant community atmosphere with luxurious personal suites.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard
    • Specialised allied health services
    • Transport
    • Organised activities

    Palm Lake Aged Caring Community Toowoomba Rating

    Based on resident reviews and Government service audits.

    7.6
    Overall Score
    194
    Staffing Minutes
    3 Year Accreditation

    Palm Lake Aged Caring Community Toowoomba Reviews

    8.2· Recommended by 75% residents

    Categories

    Staff7.8
    78%
    Home8.0
    80%
    Independence9.5
    95%
    Food6.9
    69%
    Kindness8.9
    89%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Palm Lake Aged Caring Community Toowoomba think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Palm Lake Aged Caring Community Toowoomba supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Deluxe SuiteSingle room + ensuite
    $166.68 Daily
    Superior SuiteSingle room + ensuite
    $178.62 Daily

    About the Staff

    194
    194 mins
    All Care Staff
    45 mins
    Registered Nurse

    Residents at Palm Lake Aged Caring Community Toowoomba on average received 194 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Palm Lake Care Operations Pty Ltd
    • Is Commonwealth government subsidised
    • ABN: 51166016342

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    149 Hogg Street Cranley 4350 QLD

    Questions

    What is the ACQSC star rating of Palm Lake Aged Caring Community Toowoomba?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Palm Lake Aged Caring Community Toowoomba?

    Palm Lake Aged Caring Community Toowoomba has 2 different types of rooms which range in price between $726,000 and $778,000 maximum refundable accommodation deposit.

    Updated: 7 December 2024