Palm Lake Aged Caring Community Toowoomba

· 149 Hogg Street Cranley 4350 QLD

Residential aged care at Palm Lake Aged Caring Community Toowoomba in Cranley, Queensland

  • Permanent
  • Respite

About our home

Palm Lake Care Toowoomba is a newly opened aged care home that provides a range of services including residential, respite, palliative, and specialist dementia care. The facility features communal and private spaces filled with natural light, and offers amenities like a cafe, salon, cinema, and activities rooms with free computer access.

The Lifestyle team focuses on engaging residents socially and maintaining personal connections. Allied health services available include physiotherapy, occupational therapy, speech pathology, and art therapy. The home organises regular outings with wheelchair-equipped buses and plans to add a specialised Memory Support Unit.

Structured in five smaller community wings for an intimate living environment, all spaces are on ground level to facilitate easier movement for residents. The facility also emphasizes a vibrant community atmosphere with luxurious personal suites.

  • Onsite hairdresser
  • Gardens
  • Outdoor courtyard
  • Specialised allied health services
  • Transport
  • Organised activities

Notice of non-compliance

This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.

6.5Overall Score
202 Staffing Minutes
3 Year Accreditation

Palm Lake Aged Caring Community Toowoomba Reviews

8.5· Recommended by 83% residents

Categories

Staff8.4
Home8.2
Independence9.3
Food6.7
Kindness9.2
Safety9.5

The Residents Experience rating shows what current residents at Palm Lake Aged Caring Community Toowoomba think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.



Things to know

About the operator

  • Operated by Palm Lake Care Operations Pty Ltd
  • Is Commonwealth government subsidised
  • ABN: 51166016342

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

149 Hogg Street Cranley 4350 QLD

Questions

What is the ACQSC star rating of Palm Lake Aged Caring Community Toowoomba?

This home has an overall ACQSC star rating of Significant improvement needed.


Updated: 29 September 2024