Ozcare Toowoomba Aged Care Facility Reviews, Photos & Availability | Caring Co
Australia > Queensland

Ozcare Toowoomba Aged Care Facility

· 631 Greenwattle Street Glenvale 4350 Qld

Residential aged care at Ozcare Toowoomba Aged Care Facility in Glenvale, Queensland

  • Permanent
  • Respite
  • About the home

    Ozcare Toowoomba is a newly established aged care facility that promotes a blend of modern design and natural beauty. The facility provides various common areas, including quiet rooms and lounge spaces with amenities like a hairdressing salon and coffee-making facilities. The expansive outdoor areas feature walking pathways, gazebos, and gardens along with a coffee shop adjacent to a children's playground.

    The facility employs a team of experienced nurses, carers, and other professionals who provide 24-hour care. They emphasize understanding clients' personal histories to tailor services to individual preferences. Registered Nurses are always on duty, ensuring continuous support and care. Ozcare Toowoomba also offers fresh, nutritious meals, a full social calendar, and specialized dementia care within a secure wing, all at no additional cost.

    • Onsite hairdresser
    • Gardens
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Glenvale

    One of the top homes in Glenvale according to residents and Government service audits.

    9.0
    Overall Score
    174
    Staffing Minutes
    3 Year Accreditation

    Ozcare Toowoomba Aged Care Facility Reviews

    8.9· Recommended by 94% residents

    Categories

    Staff8.8
    88%
    Home8.6
    86%
    Independence9.5
    95%
    Food7.7
    77%
    Kindness9.1
    91%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Ozcare Toowoomba Aged Care Facility think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Kath Moore
    Kath Moore
     · 14/07/2022

    Mum and dad have been at Oz Care for 2years now. It's been a very difficult transition for both of them. The staff have been both helpful and caring to both mum, dad and myself. Maybe the menu could be looked at

    kate morrison
    kate morrison
     · 14/07/2022

    We have been part of the Ozcare Toowoomba family now for over 3 years. My mother-in -law is a resident there and we are very happy with her care. If I ever have concerns, I feel comfortable to raise them and happy that they are actioned. The communication with regard to facility news/updates is wonderful and I am updated regularly if there is a change in my mother-in-laws condition. They even call me if they feel she needs to speak with me. We try our best to be an engaged family helping Ozcare Toowoomba support and care for our love one.

    Lisa Trenske
    Lisa Trenske
     · 10/07/2022

    Our father lost weight, was not fed of hydrated. He always had a terrible odor. He was always left alone in his room and never brought to activities. Many safety issues were missed. Short staff and poor ratios.

    Jayennette Mills
    Jayennette Mills
     · 14/07/2019

    Weekday nurse outstanding. Weekend nurse if she comes has always been late.

    Rooms & Pricing

    · Concessional residents welcome

    Single Room + ensuite1Ensuite25m2

    About the Staff

    174
    174 mins
    All Care Staff
    47 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Ozcare Toowoomba Aged Care Facility received 174 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 94% of their daily total care target of 185 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Ozcare
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 58072422925

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Agnosticism
    • Catholic
    • Other Christian
    • Other Protestant

    Location

    631 Greenwattle Street Glenvale 4350 Qld

    Questions

    What is the ACQSC star rating of Ozcare Toowoomba Aged Care Facility?

    Ozcare Toowoomba Aged Care Facility has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Ozcare Toowoomba Aged Care Facility?

    Ozcare Toowoomba Aged Care Facility has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accomodation deposit.

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