Outlook Gardens Aged Care Reviews, Photos & Availability | Caring Co
Australia > Victoria > Dandenong

Outlook Gardens Aged Care

· 504 Police Road Dandenong North 3175 VIC

Residential aged care at Outlook Gardens Aged Care in Dandenong, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Outlook Gardens Aged Care is a facility featuring 95 beds, including two respite rooms, and offers a variety of amenities for its residents. Each resident room includes a private en-suite bathroom, with 36 also containing a kitchenette. Common areas, such as multiple lounges and garden spaces, are equipped with large TV screens, and residents can personalize their living spaces with personal items.

    The facility offers an extensive array of daily activities tailored to the interests and needs of the residents, such as indoor bowling, bingo, bus excursions, and church services broadcasted via CCTV. Additional services include pastoral care, reflexology, and manicure services. The staff is committed to adaptable, quality care to support residents' varying needs, helping them to age comfortably in place.

    • Gardens
    • Organised activities
    • Onsite chapel

    Top Rated Home in Dandenong

    One of the top homes in Dandenong according to residents and Government service audits.

    9.9
    Overall Score
    202
    Staffing Minutes
    3 Year Accreditation

    Outlook Gardens Aged Care Reviews

    9.7· Recommended by 100% residents

    Categories

    Staff9.6
    96%
    Home9.5
    95%
    Independence10.0
    100%
    Food8.0
    80%
    Kindness10.0
    100%
    Safety10.0
    100%

    The Residents Experience rating shows what current residents at Outlook Gardens Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Rob
    Rob
     · 03/02/2021

    My Mother in law was there for a number of years, in her final years the staff left her unattended in the toilet/shower she fell and died some time later. Not a great place, but what other place is?

    Frank Springer
    Frank Springer
     · 13/04/2020

    The warmth and care that is given to the elderly is second to none. The staff treat the residents more like family. My wife’s father, a recent resident of OG spent two extremely comfortable years albeit in declining health. During his last days in palliative care he was treated with respect and most importantly “dignity “. We were kept informed as to his condition every step of the way and were comforted by the fact that he was looked after in the best way possible We thank you Outlook Gardens and are very grateful in the way you cared for Jeff

    Nigel Wheadon
    Nigel Wheadon
     · 06/03/2019

    Doing business with the Nursing home ..... staff seem great and very friendly. They are putting in place improvements to support system to provide better care for their residents.... i think this shows the calabre of the management and staff

    Hudda Rudda
    Hudda Rudda
     · 14/05/2018

    Excellent care and attention for those you love. And there is a lovely spirit about residence. Guests are treated warmly and their care is of a very high standard.

    Martina Hayes
    Martina Hayes
     · 10/12/2017

    I had an excellent pre-booked visit here to look around with my dad. The staff were very gracious and gave us as much time as we needed.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Outlook Gardens Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    New Room TypeSingle room + ensuite
    $103.32 Daily

    About the Staff

    202
    202 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at Outlook Gardens Aged Care on average received 202 minutes of total daily care (103% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Association for Christian Senior Citizens Homes Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 88081390926

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Croatian
    • Dutch
    • Hindi
    • Italian
    • Mandarin
    • Polish
    • Russian
    • Ukrainian

    Location

    504 Police Road Dandenong North 3175 VIC

    Questions

    What is the ACQSC star rating of Outlook Gardens Aged Care?

    This home has an overall ACQSC star rating of Excellent.

    What is the price range of residential aged care at Outlook Gardens Aged Care?

    Outlook Gardens Aged Care has 1 different types of rooms which range in price between $450,000 and $450,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024