Nellie Melba Retirement Village Reviews, Photos & Availability | Caring Co
Australia > Victoria > Wheelers Hill

Nellie Melba Retirement Village

· 2 Collegium Avenue Wheelers Hill 3150 VIC

Residential aged care at Nellie Melba Retirement Village in Wheelers Hill, Victoria

  • Permanent
  • Respite
  • About the home

    Nellie Melba Village is an aged care home set in Wheelers Hill, featuring lush gardens and private rooms with en-suites and air conditioning. The facility offers various care levels including residential aged care, specialist dementia care, and respite care. Rooms are equipped with the myRyman Care app for efficient management of clinical data and daily care tasks.

    The kitchen serves freshly cooked meals daily. Safety and assistance are bolstered by 24/7 monitored call bells and a consistently present Registered nurse. The Village maintains a high staff ratio, specializing in dementia care, ensuring attentive support. The center is designed to be easy-to-navigate and includes secure outdoor spaces, providing a peaceful environment for residents.

    • Gardens
    • Nearby shops
    • Organised activities

    Nellie Melba Retirement Village Rating

    Based on resident reviews and Government service audits.

    8.2
    Overall Score
    217
    Staffing Minutes
    1 Year Accreditation

    Nellie Melba Retirement Village Reviews

    8.1· Recommended by 87% residents

    Categories

    Staff8.3
    83%
    Home7.6
    76%
    Independence8.2
    82%
    Food6.0
    60%
    Kindness8.8
    88%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Nellie Melba Retirement Village think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    elisa ryan
    elisa ryan
     · 06/03/2023

    They have looked after my mother so well. Always let me know if any issues with her. Everyone is very friendly and very kind and caring. They all love it when l bring her dog in to see her and all other residents.

    Maria Bedikian
    Maria Bedikian
     · 01/02/2023

    Thank you to Renee who made it so comfortable and inviting for my mum going into care. Renee is always with a smile and ready to help in every way she can. Thanks again Renee.

    Martin Giles
    Martin Giles
     · 23/11/2022

    Ryman have done a wonderful job designing this community. Nice gardens, excellent facilities and close to local shops.

    Michael Tomlinson
    Michael Tomlinson
     · 02/12/2021

    Mum's just started exploring this new home, but things are looking great so far. The sales director was lovely - her own father is there now! The head nurse and I had a wonderful chat the second day on how to reassure mum, and make sure her needs were being met. I'm really ecstatic that we found the right place for her ❤️ It's potentially such a difficult time but so far, things are going as well as can be expected 😌

    Richard T.Whybrow
    Richard T.Whybrow
     · 12/03/2021

    Very impressive multi faceted independent living and accommodation age care home for a prestigious lifestyle with caring folk to surround you. Visiting this site I was impressed by it’s Grandure from the large car parking basement to the beautiful sprawling lounge dining area for Social interaction with resident members and guests. From the moment you drive-in you are suitably impressed by the manner at which this site presents itself from the grandiose welcoming reception which is manned by friendly receptionists for up until eight at night. There is a well catered cafe, restaurant, movie theater, hairdressing and beauty salon, an enormous full size pool table in the billiard room. For social interaction there is a well equipped bar with a weekly happy hour and of course luxurious accommodation rooms and up to three bedroom penthouse with wraparound verandas. Nellie Melba Retirement Village is a relatively recently built complex with up-to-date accommodation and appliances. There are shelf opening doors with security fobs for your access, and of course lifts from the car park up to your apartment level. Staff are attentive and cannot do enough for you. Health is their priority. Routine care includes daily exercise groups both seated and standing for all capacities and fitness levels. When you become a member you will find excellent activities including daily outings and excursion trips. Once you subscribe to this lifestyle living, Overtime you can move from independent living apartments to service apartments to high care and special accommodation; these are all a simple transition as it’s all within the one grand complex.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    PrivateSingle room + ensuite
    $665,000
    DeluxeSingle room + ensuite
    $905,000
    SuperiorSingle room + ensuite
    $780,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Nellie Melba Retirement Village supports eligible government funded residents with subsidised fees.

    About the Staff

    217
    217 mins
    All Care Staff
    48 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Nellie Melba Retirement Village received 217 minutes of total daily care (109% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Ryman Aged Care (Australia) Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 41152245988

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    2 Collegium Avenue Wheelers Hill 3150 VIC

    Questions

    What is the ACQSC star rating of Nellie Melba Retirement Village?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Nellie Melba Retirement Village?

    Nellie Melba Retirement Village has 3 different types of rooms which range in price between $665,000 and $905,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024