Nellie Melba Village is an aged care home set in Wheelers Hill, featuring lush gardens and private rooms with en-suites and air conditioning. The facility offers various care levels including residential aged care, specialist dementia care, and respite care. Rooms are equipped with the myRyman Care app for efficient management of clinical data and daily care tasks.
The kitchen serves freshly cooked meals daily. Safety and assistance are bolstered by 24/7 monitored call bells and a consistently present Registered nurse. The Village maintains a high staff ratio, specializing in dementia care, ensuring attentive support. The center is designed to be easy-to-navigate and includes secure outdoor spaces, providing a peaceful environment for residents.
Nellie Melba Retirement Village Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Nellie Melba Retirement Village think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
They have looked after my mother so well. Always let me know if any issues with her. Everyone is very friendly and very kind and caring. They all love it when l bring her dog in to see her and all other residents.
Thank you to Renee who made it so comfortable and inviting for my mum going into care. Renee is always with a smile and ready to help in every way she can. Thanks again Renee.
Ryman have done a wonderful job designing this community. Nice gardens, excellent facilities and close to local shops.
Mum's just started exploring this new home, but things are looking great so far. The sales director was lovely - her own father is there now! The head nurse and I had a wonderful chat the second day on how to reassure mum, and make sure her needs were being met. I'm really ecstatic that we found the right place for her ❤️ It's potentially such a difficult time but so far, things are going as well as can be expected 😌
Very impressive multi faceted independent living and accommodation age care home for a prestigious lifestyle with caring folk to surround you. Visiting this site I was impressed by it’s Grandure from the large car parking basement to the beautiful sprawling lounge dining area for Social interaction with resident members and guests. From the moment you drive-in you are suitably impressed by the manner at which this site presents itself from the grandiose welcoming reception which is manned by friendly receptionists for up until eight at night. There is a well catered cafe, restaurant, movie theater, hairdressing and beauty salon, an enormous full size pool table in the billiard room. For social interaction there is a well equipped bar with a weekly happy hour and of course luxurious accommodation rooms and up to three bedroom penthouse with wraparound verandas. Nellie Melba Retirement Village is a relatively recently built complex with up-to-date accommodation and appliances. There are shelf opening doors with security fobs for your access, and of course lifts from the car park up to your apartment level. Staff are attentive and cannot do enough for you. Health is their priority. Routine care includes daily exercise groups both seated and standing for all capacities and fitness levels. When you become a member you will find excellent activities including daily outings and excursion trips. Once you subscribe to this lifestyle living, Overtime you can move from independent living apartments to service apartments to high care and special accommodation; these are all a simple transition as it’s all within the one grand complex.
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Nellie Melba Retirement Village supports eligible government funded residents with subsidised fees.
Types of staff employed
The average resident at Nellie Melba Retirement Village received 217 minutes of total daily care (109% target) from a combination of support workers, enrolled and registered nurses.
About the operator
Safety Checks
What is the ACQSC star rating of Nellie Melba Retirement Village?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Nellie Melba Retirement Village?
Nellie Melba Retirement Village has 3 different types of rooms which range in price between $665,000 and $905,000 maximum refundable accommodation deposit.
Updated: 29 September 2024