Napier Street Aged Care Services

· 179-197 Napier Street South Melbourne 3205 VIC

Residential aged care at Napier Street Aged Care Services in South Melbourne, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Napier Street Aged Care Services, located in a heritage-listed bluestone building in South Melbourne, accommodates 62 residents and includes a day center. It features a dining area with a sunlit atrium, hydronic floor heating, and refrigerated air conditioning. The facility also offers seven kitchenettes for tea and coffee, a theatre room with a 107 cm TV, a purpose-built bathroom with an electric hi/lo spa bath, and a dedicated activities center.

The service promotes independence and social interaction, encouraging residents to engage in various activities, including concerts and special events. It emphasizes palliative care and advance care planning for residents and their families. Care is provided by trained staff 24 hours a day, focusing on compassion and dedication.


    Top Rated Home in South Melbourne

    One of the top homes in South Melbourne according to residents and Government service audits.

    9.7Overall Score
    222 Staffing Minutes
    3 Year Accreditation

    Napier Street Aged Care Services Reviews

    9.2· Recommended by 100% residents

    Categories

    Staff9.0
    Home9.2
    Independence9.5
    Food7.9
    Kindness9.4
    Safety10.0

    The Residents Experience rating shows what current residents at Napier Street Aged Care Services think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


    Inna Schvili
    Inna Schvili
     · 10/12/2022

    Did a translating from Russian to English with one of the aged care resident and was very happy to see a clean house with a very supportive stuff working keeping everyone cared for and happy

    Irith Manory
    Irith Manory
     · 04/10/2022

    Care by cheap imported from overseas carers that couldn't care less. If you care about your relatives look for alternative care.

    John Robottom
    John Robottom
     · 01/04/2021

    Great people and looking after my mum.

    Deborah Gurry
    Deborah Gurry
     · 17/03/2021

    Mum was safe and treated with respect and compassion.

    Rory Smith
    Rory Smith
     · 17/12/2018

    An older style facility. Nicely renovated. Very helpful staff and nice ambience.


    Things to know

    About the operator

    • Operated by 179 Napier Street Hostel Association Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 11648685928

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    179-197 Napier Street South Melbourne 3205 VIC

    Questions

    What is the ACQSC star rating of Napier Street Aged Care Services?

    This home has an overall ACQSC star rating of Good.


    Updated: 29 September 2024