Millhaven Lodge

· 54-64 Princes Highway Pakenham 3810 VIC

Residential aged care at Millhaven Lodge in Pakenham, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Millhaven Lodge (Continuing Care) in Pakenham provides comprehensive care for residents with varying needs including low, high, and dementia care. The facility boasts on-site amenities such as a hairdresser, activity areas, chapel, cafe, and courtyard. Architecturally designed, it is located on Princes Highway, offering easy access to both Gippsland and the city.

As a not-for-profit, the home emphasizes family involvement and well-being, allowing unrestricted family visits and facility use. Millhaven Lodge offers a diverse lifestyle program to enhance resident engagement and happiness. Activities include choir, art classes, themed events, cooking, crafts, community outings, and social gatherings like movie nights and dances.

  • Onsite chapel
  • Nearby shops
  • Onsite hairdresser
  • Organised activities
  • Outdoor courtyard

Top Rated Home in Pakenham

One of the top homes in Pakenham according to residents and Government service audits.

8.3Overall Score
223 Staffing Minutes
1 Year Accreditation

Millhaven Lodge Reviews

8.5· Recommended by 93% residents

Categories

Staff8.3
Home8.8
Independence8.7
Food7.2
Kindness9.2
Safety10.0

The Residents Experience rating shows what current residents at Millhaven Lodge think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Jill Mozina
Jill Mozina
 · 13/11/2022

Millhaven Lodge is a remarkable home. Extremely well run, very friendly and give residents excellent care. Their activities staff do a fantastic top quality great variety of activities with the residents.

Kelly Stephenson
Kelly Stephenson
 · 09/09/2022

Terrible experience my mum was there for 4 years. The management, head care staff have no empathy, are uncaring and have caused me so much trauma and anguish over the years it is dispicable. They have lied to authorities, have manipulated situations which is unforgiveable. I was bullied by head staff, humiliated and my mum was living in an environment that was mentally traumatic for her. Nothing was done to help her, I was ignored, I reported them yet they remain in top positions at the facility. It is a disgrace and I do not recommend this facility.

Jean Webb
Jean Webb
 · 20/11/2021

My husband was in there for the last year of his life but sadly he passed away in there but I was not happy with what one of the top nurses said to me she was reported I cant say any moor it upsets and nothing was done about I suffer with panic attacks and still do I need someone to talk to about it but no one cares mrs webb

Amanda Cook
Amanda Cook
 · 12/04/2019

The people there are lovely and nice they make you feel welcome and they care about there residents and its very clean i have no problem with millhaven and highly recommend them to anyone

Liz Salter
Liz Salter
 · 08/03/2019

Yes l did visit the views were fantastic great service if you need it and family lives close by


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Millhaven Lodge supports eligible government funded residents with subsidised fees.

Room Type
Price
Deluxe RoomSingle room + ensuite
$93.82 DailyOR$450,000 RAD

About the Staff

223
223 mins
All Care Staff
42 mins
Registered Nurse

Residents at Millhaven Lodge on average received 223 minutes of total daily care (109% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Pakenham & District Hospital Inc
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 22411379840

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

54-64 Princes Highway Pakenham 3810 VIC

Questions

What is the ACQSC star rating of Millhaven Lodge?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Millhaven Lodge?

Millhaven Lodge has 1 different types of rooms which range in price between $450,000 and $450,000 maximum refundable accommodation deposit.


Updated: 29 September 2024