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MercyCare Joondalup

· 21 Aldwych Way Joondalup 6027 Wa

Residential aged care at MercyCare Joondalup in Joondalup, Western Australia

  • Permanent
  • Respite

About our home

MercyCare Joondalup is an aged care facility located near Lake Joondalup nature reserve, offering spacious living and dining areas. The staff includes an in-house catering team that provides six nutritious meals daily.

The home features a variety of leisure activities and is close to local amenities including restaurants, shops, and Joondalup Hospital. Included services are occupational therapy, physical therapy, massage, aromatherapy, and Wi-Fi in the central lounge. MercyCare Joondalup is equipped to support residents with dementia.

  • Nearby shops
  • Organised activities
  • Specialised allied health services

Top Rated Home in Joondalup

One of the top homes in Joondalup according to residents and Government service audits.

8.9Overall Score
217 Staffing Minutes
3 Year Accreditation

MercyCare Joondalup Reviews

8.5· Recommended by 93% residents

Categories

Staff8.4
Home8.6
Independence8.8
Food7.0
Kindness9.5
Safety9.8

The Residents Experience rating shows what current residents at MercyCare Joondalup think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

Andrew Greaves
Andrew Greaves
 · 11/10/2019

Such friendly staff and a place I am happy to have my family in.

Christa Terry
Christa Terry
 · 28/01/2019

Very nice carers and happy my mum can b there

Tony De Freitas
Tony De Freitas
 · 19/11/2018

great experience. love catching up with these lovely people

Marie Moraitis
Marie Moraitis
 · 29/03/2018

Mum doesn't like it there she wants to live with her daughter. Please let Mrs h debski Live with her daughter.

valerie mahadeva
valerie mahadeva
 · 12/12/2017

I don't have any knowledge of other Residential care homes, Mercycare at Joondalup is outstanding. The staff are absolutely wonderful.

Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

MercyCare Joondalup supports eligible government funded residents with subsidised fees.

Room Type
Price
Premier upstairs room with city views or north facingSingle room + ensuite
$136.27 DailyOR$590,000 RAD
Deluxe downstairs roomSingle room + ensuite
$118.94 DailyOR$515,000 RAD
Premier room with garden view downstairsSingle room + ensuite
$136.27 DailyOR$590,000 RAD
Deluxe room upstairsSingle room + ensuite
$118.94 DailyOR$515,000 RAD
Shared / double roomShared room + ensuite
$115.48 DailyOR$500,000 RAD
Premier Room - Upstairs - East facing view of Community path and gardenShared room + ensuite
$127.03 DailyOR$550,000 RAD
Premier room - Downstairs - East facing view of community path and gardenShared room + ensuite
$127.03 DailyOR$550,000 RAD

About the Staff

217
217 mins
All Care Staff
41 mins
Registered Nurse

Residents at MercyCare Joondalup on average received 217 minutes of total daily care (107% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site null hours per day.

Things to know

About the operator

  • Operated by Mercy Human Services Limited
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 21612759654

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

21 Aldwych Way Joondalup 6027 Wa
Explore Joondalup aged care homes

Questions

What is the ACQSC star rating of MercyCare Joondalup?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at MercyCare Joondalup?

MercyCare Joondalup has 7 different types of rooms which range in price between $500,000 and $590,000 maximum refundable accommodation deposit.

Updated: 1 August 2026