MercyCare Joondalup Reviews, Photos & Availability | Caring Co
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MercyCare Joondalup

· 21 Aldwych Way Joondalup 6027 Wa

Residential aged care at MercyCare Joondalup in Joondalup, Western Australia

  • Permanent
  • Respite
  • About the home

    MercyCare Joondalup is an aged care facility located near Lake Joondalup nature reserve, offering spacious living and dining areas. The staff includes an in-house catering team that provides six nutritious meals daily.

    The home features a variety of leisure activities and is close to local amenities including restaurants, shops, and Joondalup Hospital. Included services are occupational therapy, physical therapy, massage, aromatherapy, and Wi-Fi in the central lounge. MercyCare Joondalup is equipped to support residents with dementia.

    • Nearby shops
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Joondalup

    One of the top homes in Joondalup according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    MercyCare Joondalup Reviews

    7.9· Recommended by 82% residents



    The Residents Experience rating shows what current residents at MercyCare Joondalup think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Andrew Greaves
    Andrew Greaves
     · 11/10/2019

    Such friendly staff and a place I am happy to have my family in.

    Christa Terry
    Christa Terry
     · 28/01/2019

    Very nice carers and happy my mum can b there

    Tony De Freitas
    Tony De Freitas
     · 19/11/2018

    great experience. love catching up with these lovely people

    Marie Moraitis
    Marie Moraitis
     · 29/03/2018

    Mum doesn't like it there she wants to live with her daughter. Please let Mrs h debski Live with her daughter.

    valerie mahadeva
    valerie mahadeva
     · 12/12/2017

    I don't have any knowledge of other Residential care homes, Mercycare at Joondalup is outstanding. The staff are absolutely wonderful.

    Rooms & Pricing

    $350,000 - $480,000 · 93 rooms · Concessional residents welcome

    Shared / double room2Ensuite25
    Deluxe downstairs room1Ensuite15
    Premier upstairs room with city views or north facing1Ensuite15
    Deluxe room upstairs1Ensuite15
    Premier room with garden view downstairs1Ensuite15

    About the Staff

    215 mins
    All Care Staff
    30 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at MercyCare Joondalup received 215 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 110% of their daily total care target of 195 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Mercy Human Services Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 21612759654

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    21 Aldwych Way Joondalup 6027 Wa


    What is the ACQSC star rating of MercyCare Joondalup?

    MercyCare Joondalup has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at MercyCare Joondalup?

    MercyCare Joondalup has 5 different types of rooms which range in price between $350,000 and $480,000 maximum refundable accomodation deposit.

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