Mercy Place Templestowe Reviews, Photos & Availability | Caring Co
Australia > Victoria > Templestowe Lower

Mercy Place Templestowe

· 16 Herlihys Road Templestowe Lower 3107 Vic

Residential aged care at Mercy Place Templestowe in Templestowe Lower, Victoria

  • Permanent
  • Respite
  • About the home

    Mercy Place Templestowe provides high-quality aged care and accommodation, offering a variety of tastefully decorated rooms with modern amenities. The facility includes beautifully landscaped courtyards and gardens that feature fruit trees and a vegetable garden, whose produce is used in the on-site preparation of meals.

    Residents can participate in engaging activities, utilize the on-site hairdressing salon, and benefit from a temporary promotional offer: booking three weeks of respite care gives two free weeks, requiring payment for only one week, valid until December 31, 2022.

    The home is well-suited for those seeking a comfortable and active lifestyle in a setting reminiscent of the peaceful countryside.

      Top Rated Home in Templestowe Lower

      One of the top homes in Templestowe Lower according to residents and Government service audits.

      8.6
      Overall Score
      184
      Staffing Minutes
      3 Year Accreditation
      8.6
      suburb average

      Mercy Place Templestowe Reviews

      7.9· Recommended by 87% residents

      Categories

      Staff8.0
      80%
      Home8.2
      82%
      Independence7.0
      70%
      Food7.6
      76%
      Kindness8.6
      86%
      Safety8.8
      88%

      The Residents Experience rating shows what current residents at Mercy Place Templestowe think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

      Sandra Forge
      Sandra Forge
       · 29/10/2022

      Caring staff! Friendly and welcoming environment .

      Nige
      Nige
       · 10/07/2022

      Lovely and quiet complex great people

      P&S Diggers
      P&S Diggers
       · 13/01/2021

      Wonderful place to have relatives, extremely caring staff who go out of their way to look after the residents. My mother in law has just passed away at over 101 and she loved the place and treated it like her own home. It's the people that work there that make this place special. Would highly recommend Pat and Silvana Di Gregorio

      Paul Di Gregorio
      Paul Di Gregorio
       · 06/01/2021

      Amazing staff that looked after my 101yo grandmother for years; care about their residents. Very friendly, clean and comfortable surroundings. Would definitely recommend.

      Jo Roberts
      Jo Roberts
       · 28/10/2020

      My mother has been living at Mercy Place Templestowe for just over a year. She receives excellent care and I have not felt at all worried about her welfare during that time. She often tells me how happy she is living there. The home has a very pleasant atmosphere and the staff are all extremely helpful. The Management and Staff are to be commended on their commitment to keeping residents safe during the Covid outbreak and I would like to thank them for the dedication they have shown during this difficult time.

      Rooms & Pricing

      $350,000 - $550,000 · 52 rooms · Concessional residents welcome

      Grande1Ensuite15m²
      Premier1Ensuite15m²
      Deluxe+1Ensuite15m²

      About the Staff

      184
      184 mins
      All Care Staff
      43 mins
      Registered Nurse

      Types of staff employed

      Dietetics
      Enrolled Nurses
      Physiotherapists
      Registered Nurses
      Personal Carers
      Speech Pathologists
      Care Managers
      Lifestyle and Recreation

      The average resident at Mercy Place Templestowe received 184 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 203 minutes set by the Australian government based on the unique needs of their residents.

      Things to know

      About the operator

      • Operated by Mercy Aged and Community Care Ltd
      • Not for profit business
      • Is Commonwealth government subsidised
      • ABN: 77191901062

      Safety Checks

      • Certification valid
      • Has not received notice of sanction
      • Is accredited
      • 3 Years accreditation period

      Location

      16 Herlihys Road Templestowe Lower 3107 Vic

      Questions

      What is the ACQSC star rating of Mercy Place Templestowe?

      Mercy Place Templestowe has an overall ACQSC star rating of Good.

      What is the price range of residential aged care at Mercy Place Templestowe?

      Mercy Place Templestowe has 3 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accomodation deposit.

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