Mercy Place Shepparton (Ave Maria)

· 25 Graham Street Shepparton 3630 VIC

Residential aged care at Mercy Place Shepparton (Ave Maria) in Shepparton, Victoria

  • Permanent
  • Respite

About our home

Mercy Place Shepparton is an aged care home featuring spacious courtyards, gardens, and a serene lake. It adopts a "small household" model to enhance relational care and community among residents. Residents have access to activities like gardening, bowls, swimming, and local community groups.

The facility includes lounge rooms, dining areas, a chapel, hairdressing salon, and a community center with various activities. Mercy Place Shepparton aims to provide a peaceful, community-focused living environment for seniors in the Shepparton area.

  • Gardens
  • Outdoor courtyard
  • Onsite chapel
  • Onsite hairdresser
  • Organised activities

Mercy Place Shepparton (Ave Maria) Rating

Based on resident reviews and Government service audits.

8.0Overall Score
209 Staffing Minutes
3 Year Accreditation

Mercy Place Shepparton (Ave Maria) Reviews

8.6· Recommended by 89% residents

Categories

Staff8.4
Home8.5
Independence9.1
Food7.3
Kindness8.9
Safety8.8

The Residents Experience rating shows what current residents at Mercy Place Shepparton (Ave Maria) think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Ann M
Ann M
 · 04/02/2022

Staff here are doing a great job in this very difficult time. They are really good at keeping us informed of what is happening to our family and friends.

Fabiana Uteda
Fabiana Uteda
 · 15/12/2020

My mum has been there for almost a year now and I am so grateful to all the beautiful and kind people that work there, especially because this has been such a trying year for all and they made it easier for my mum and for my family and I to, not only stay in contact as much as we could through the restrictions, but because they kept my mum safe and looked after her like she was one of their family!!!! Thank you so much for everything!!!!!

Alexander Matthew
Alexander Matthew
 · 27/12/2018

Food and activities have gone down hill since the new management have taken over.

Dean Bush
Dean Bush
 · 21/02/2018

What a lovely place. Brought a group of kids here to make a presentation and also got to watch the staffs nativity.

Kerrie Starritt
Kerrie Starritt
 · 21/11/2017

They say angels are all around us in Disguise , well I can tell you they all work here in Shepparton Ave Maria Thanks for looking after Mum Kerrie Starritt


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Mercy Place Shepparton (Ave Maria) supports eligible government funded residents with subsidised fees.

Room Type
Price
DeluxeSingle room + ensuite
$87.57 DailyOR$420,000 RAD
GrandeSingle room + ensuite
$86.61 DailyOR$375,000 RAD
Deluxe+Single room + ensuite
$91.74 DailyOR$440,000 RAD
PremierSingle room + ensuite
$109.71 DailyOR$475,000 RAD

About the Staff

209
209 mins
All Care Staff
44 mins
Registered Nurse

Residents at Mercy Place Shepparton (Ave Maria) on average received 209 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Mercy Aged and Community Care Ltd
  • Is Commonwealth government subsidised
  • ABN: 77191901062

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

25 Graham Street Shepparton 3630 VIC

Questions

What is the ACQSC star rating of Mercy Place Shepparton (Ave Maria)?

This home has an overall ACQSC star rating of Acceptable.

What is the price range of residential aged care at Mercy Place Shepparton (Ave Maria)?

Mercy Place Shepparton (Ave Maria) has 4 different types of rooms which range in price between $375,000 and $475,000 maximum refundable accommodation deposit.


Updated: 25 October 2025