Mercy Place Ballarat Reviews, Photos & Availability | Caring Co
Australia > Victoria > Ballarat East

Mercy Place Ballarat

· 60 Corbett Street Ballarat East 3350 Vic

Residential aged care at Mercy Place Ballarat in Ballarat East, Victoria

  • Permanent
  • Respite
  • About the home

    Mercy Place Ballarat is a high-quality aged care home offering an innovative small household living approach. It features open-plan living and dining areas, modern kitchens, laundries, and private outdoor spaces.

    The home spans three floors and offers a variety of stylish room options, including spacious rooms with private balconies. Facilities include a wellness center, gardens, a village square, a pub with an outdoor balcony, a club lounge with a large terrace, a men's shed, and a craft room.

    This contemporary design emphasizes natural light and stunning views, complementing a suite of activities and amenities designed to support social interaction and individual independence. A dedicated team of carers focuses on making residents feel safe, empowered, and valued.

      Mercy Place Ballarat Rating

      Based on resident reviews and Government service audits.

      8.5
      Overall Score
      219
      Staffing Minutes
      1 Year Accreditation

      Mercy Place Ballarat Reviews

      8.6· Recommended by 92% residents

      Categories

      Staff8.6
      86%
      Home8.7
      87%
      Independence8.3
      83%
      Food7.8
      78%
      Kindness9.7
      97%
      Safety9.8
      98%

      The Residents Experience rating shows what current residents at Mercy Place Ballarat think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

      TIga Gilbert
      TIga Gilbert
       · 10/01/2023

      We went to Mercy Place to spend Xmas lunch with my mother who is a resident there. The lunch we all shared went way above our expectations. The care and thought that went into decorating the table included wine, xmas decorations, soft drink. The food was incredible, 5 vegetables, beautifully prepared, 3 different meats and 3 different sauces. Ravi and Chris were super attentive of our needs and those of the residents, the roast potatoes were incredible. It's the nicest Xmas lunch we have experienced and a wonderful way to spend this feast day with a loved one. The staff in Mercy Place are always so attentive to my mother's needs so we say thanks a million Mercy Place.

      Medic Brind
      Medic Brind
       · 04/11/2022

      A/General Manager Georgie is very helpful and friendly. Happy to answer any questions.

      δϮυ :J
      δϮυ :J
       · 24/06/2021

      10 stars if i could.. they look after my nana while still giving her independence & dignity + my nana loves it including all the staff..

      Pamella McLaughlan
      Pamella McLaughlan
       · 04/01/2020

      What a beautiful facility this is quite new and as a visitor felt welcomed. Happy my in-laws have found such a nice place to live.

      Fiona Browne
      Fiona Browne
       · 09/01/2019

      It is a lovely house for elderly people. They have a cafe and a very tallented hairdresser. The general public re able to get their hair cut and styled by a very lovely lady

      Rooms & Pricing

      $390,000 - $1,100,000 · 112 rooms · Concessional residents welcome

      Executive1Ensuite24-28m2
      Superior+1Ensuite17-21m2
      Superior1Ensuite17-21m2
      Deluxe1Ensuite13m2
      Premier1Ensuite13-14m2
      Premier+1Ensuite15m2
      Deluxe+1Ensuite13-14m2
      Grande1Ensuite13m2

      About the Staff

      219
      219 mins
      All Care Staff
      26 mins
      Registered Nurse

      Types of staff employed

      Dietetics
      Podiatrists
      Enrolled Nurses
      Physiotherapists
      Registered Nurses
      Personal Carers
      Speech Pathologists
      Care Managers
      Allied Health Assistants
      Lifestyle and Recreation

      The average resident at Mercy Place Ballarat received 219 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 122% of their daily total care target of 180 minutes set by the Australian government based on the unique needs of their residents.

      Things to know

      About the operator

      • Operated by Mercy Aged and Community Care Ltd
      • Not for profit business
      • Is Commonwealth government subsidised
      • ABN: 77191901062

      Safety Checks

      • Certification valid
      • Has not received notice of sanction
      • Is accredited

      Location

      60 Corbett Street Ballarat East 3350 Vic

      Questions

      What is the ACQSC star rating of Mercy Place Ballarat?

      Mercy Place Ballarat has an overall ACQSC star rating of Good.

      What is the price range of residential aged care at Mercy Place Ballarat?

      Mercy Place Ballarat has 8 different types of rooms which range in price between $390,000 and $1,100,000 maximum refundable accomodation deposit.

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