Residential aged care at Mercy Place Albury in Albury, New South Wales
- Permanent
- Respite
- Dementia
About our home
Mercy Place Albury is a modern aged care facility equipped with premium furnishings and décor. It provides various amenities such as dining and activity rooms, a library, sitting areas, and an internal courtyard, along with a chapel for services and events. The facility has standard rooms designed to accommodate residents with different care needs including dementia, high, and low care.
Activities offered include arts and crafts, church services, excursions, group exercise, and pastoral care, accommodating all faiths and cultures. Entertainment from local volunteers and musical performances are regularly organised. Mercy Place Albury also offers a free two-week respite care with a three-week booking, under certain conditions. Meals are freshly prepared, catering to specific dietary needs, and the home boasts scenic views of the town and countryside.
- Onsite chapel
- Gardens
- Outdoor courtyard
- Organised activities
- Specialised allied health services
Top Rated Home in Albury
One of the top homes in Albury according to residents and Government service audits.
3 Year AccreditationMercy Place Albury Reviews
Categories
The Residents Experience rating shows what current residents at Mercy Place Albury think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.
My MIL was placed in care at mercy care albury after being highly recommended. She Is late stages dementia. She was there 6 weeks max and developed a bed sore on her lower back that is now infected/sepsis. Please if anybody has family in care check for these signs.. we didn’t think to check as you pay for care and dont expect this. She is currently in palliative care on morphene because the pain is unbearable for her. And it’s a matter of hours/days. Where with proper care I feel we could of still had months maybe years? . Absolutely disgraceful place. Management in Perth have been fantastic. We got an email from aged care quality safety commission that they have been there and found that they failed to meet quality services.. yes well my MIL is paying for this.. please be very aware before going there.. or if you do make sure you check for bedsores and anything else..
Excellent facility. Staff very welcoming upon arrival..Very user friendly place. Plenty of room and seating available. Spacious living areas for clients. Very wide hallways.
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Mercy Place Albury supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Mercy Place Albury on average received 215 minutes of total daily care (106% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Mercy Aged and Community Care Ltd
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 77191901062
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Languages spoken
- English
Location
578 Poole Street Albury 2640 NSWQuestions
What is the ACQSC star rating of Mercy Place Albury?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Mercy Place Albury?
Mercy Place Albury has 4 different types of rooms which range in price between $504,000 and $600,000 maximum refundable accommodation deposit.
Updated: 25 October 2025