Mercy Place Albury Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Albury

Mercy Place Albury

· 578 Poole Street Albury 2640 NSW

Residential aged care at Mercy Place Albury in Albury, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mercy Place Albury is a modern aged care facility equipped with premium furnishings and décor. It provides various amenities such as dining and activity rooms, a library, sitting areas, and an internal courtyard, along with a chapel for services and events. The facility has standard rooms designed to accommodate residents with different care needs including dementia, high, and low care.

    Activities offered include arts and crafts, church services, excursions, group exercise, and pastoral care, accommodating all faiths and cultures. Entertainment from local volunteers and musical performances are regularly organized. Mercy Place Albury also offers a free two-week respite care with a three-week booking, under certain conditions. Meals are freshly prepared, catering to specific dietary needs, and the home boasts scenic views of the town and countryside.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Organised activities
    • Specialised allied health services

    Mercy Place Albury Rating

    Based on resident reviews and Government service audits.

    8.2
    Overall Score
    202
    Staffing Minutes
    1 Year Accreditation

    Mercy Place Albury Reviews

    8.4· Recommended by 78% residents

    Categories

    Staff8.4
    84%
    Home8.3
    83%
    Independence8.8
    88%
    Food7.1
    71%
    Kindness9.2
    92%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Mercy Place Albury think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    jodie hopkins
    jodie hopkins
     · 14/08/2022

    My MIL was placed in care at mercy care albury after being highly recommended. She Is late stages dementia. She was there 6 weeks max and developed a bed sore on her lower back that is now infected/sepsis. Please if anybody has family in care check for these signs.. we didn’t think to check as you pay for care and dont expect this. She is currently in palliative care on morphene because the pain is unbearable for her. And it’s a matter of hours/days. Where with proper care I feel we could of still had months maybe years? . Absolutely disgraceful place. Management in Perth have been fantastic. We got an email from aged care quality safety commission that they have been there and found that they failed to meet quality services.. yes well my MIL is paying for this.. please be very aware before going there.. or if you do make sure you check for bedsores and anything else..

    Kylie Hull
    Kylie Hull
     · 20/02/2020

    Excellent facility. Staff very welcoming upon arrival..Very user friendly place. Plenty of room and seating available. Spacious living areas for clients. Very wide hallways.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Deluxe+Single room + ensuite
    $450,000
    PremierSingle room + ensuite
    $490,000
    Grande+Single room + ensuite
    $360,000
    DeluxeSingle room + ensuite
    $400,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Mercy Place Albury supports eligible government funded residents with subsidised fees.

    About the Staff

    202
    202 mins
    All Care Staff
    37 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Mercy Place Albury received 202 minutes of total daily care (108% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • English

    Location

    578 Poole Street Albury 2640 NSW

    Questions

    What is the ACQSC star rating of Mercy Place Albury?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Mercy Place Albury?

    Mercy Place Albury has 4 different types of rooms which range in price between $360,000 and $490,000 maximum refundable accommodation deposit.

    Updated: 5 October 2024