Mercy Community

· 131 Queens Road Nudgee 4014 QLD

Residential aged care at Mercy Community in Nudgee, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

The aged care home on Queens Road, Nudgee, provides a single-level facility with divisions of 18-19 residents per wing. Each wing is equipped with air-conditioned communal areas including lounge and dining rooms, an activity and reflection room, and a kitchenette.

Outdoors, the facility offers landscaped gardens, sensory courtyards, an outdoor pergola, and a raised garden area for recreational activities. High-quality floor coverings are installed throughout the premise, and safety is emphasized with CCTV and direct-dial telephones in each room. Managed by Mercy Community - Aged Care Services, the home supports its residents with pastoral staff, psychologists, organised outings, and volunteer opportunities, ensuring a supportive and engaging environment.

  • Onsite chapel
  • Gardens
  • Outdoor courtyard
  • Specialised allied health services
  • Organised activities
  • Transport

Top Rated Home in Nudgee

One of the top homes in Nudgee according to residents and Government service audits.

8.8Overall Score
222 Staffing Minutes
3 Year Accreditation

Mercy Community Reviews

8.5· Recommended by 85% residents

Categories

Staff8.5
Home8.4
Independence8.9
Food8.1
Kindness8.8
Safety8.8

The Residents Experience rating shows what current residents at Mercy Community think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Daniel McAloon
Daniel McAloon
 · 21/03/2023

They do heaps to help the vulnerable anf needy in the community

Jared Nicholson
Jared Nicholson
 · 08/11/2022

This was the worst company you could use. They stole my funding and stuffed me around. I couldn't get onto the main office to put in a complaint about my provider. And they kept charging me after I left this company services for months without me knowing and acted dumb about it and had to contact the NDIA to cut them off from my funding when they weren’t doing anything for me. Highway robbery!!!! They should be in prison!!! Hard to work with and harder to get them to listen but impossible for them to help you. Very poor effort and would take them around 9-10 days to return a message or a call. You would have better luck getting the three blind mice to fly a black hark helicopter to pick up my subway. Not happy at all with the service. Mercy show some mercy and stop stealing funding from people without there knowledge. Your should be helping us. 8/11/22

Gail Perkins
Gail Perkins
 · 18/03/2019

Just went there for a re-visit as we used to work there.

Jon Logan
Jon Logan
 · 16/11/2017

Excellent place to work


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Mercy Community supports eligible government funded residents with subsidised fees.

Room Type
Price
Emmaus roomSingle room + ensuite
$145.95 DailyOR$700,000 RAD
Allambe roomSingle room + ensuite
$156.37 DailyOR$750,000 RAD
Bethesda roomSingle room + ensuite
$145.95 DailyOR$700,000 RAD
Mary Damian Centre roomSingle room + ensuite
$145.95 DailyOR$700,000 RAD
Couples RoomShared room + ensuite
$95.91 DailyOR$460,000 RAD

About the Staff

222
222 mins
All Care Staff
41 mins
Registered Nurse

Residents at Mercy Community on average received 222 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Mercy Community Services SEQ Limited
  • Is Commonwealth government subsidised
  • ABN: 51166477318

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

131 Queens Road Nudgee 4014 QLD

Questions

What is the ACQSC star rating of Mercy Community?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Mercy Community?

Mercy Community has 5 different types of rooms which range in price between $460,000 and $750,000 maximum refundable accommodation deposit.


Updated: 25 October 2025