Melrose Cottage Settlement (UPA) Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Pendle Hill

Melrose Cottage Settlement (UPA)

· 157 Bungaree Road Pendle Hill 2145 Nsw

Residential aged care at Melrose Cottage Settlement (UPA) in Pendle Hill, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Melrose Village is a modern aged care facility located in western Sydney. It features two lounge areas, five sitting rooms, a library, and the Jasmine Tea Room for social activities. The facility offers amenities like a men's shed, snooker table, internal courtyards, and external verandahs with views.

    The rooms are carpeted with built-in wardrobes, ceiling fans, and most have air conditioning. The Lavender Wing provides secured living for residents with dementia.

    Nutritious meals are cooked on-site, and a range of recreational programs caters to various needs. Registered Nurses are available 24/7, with access to Podiatrists and Physiotherapists. A facility bus supports resident outings and shopping trips.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities

    Top Rated Home in Pendle Hill

    One of the top homes in Pendle Hill according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    Melrose Cottage Settlement (UPA) Reviews

    8.7· Recommended by 97% residents



    The Residents Experience rating shows what current residents at Melrose Cottage Settlement (UPA) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

     · 12/01/2023

    My mum loves it here & that's all that matters. Sue is awsome as are all the staff. From reception staff to the registered nurses, cleaning staff & kitchen staff are all wonderful.

    Meghrajsinh raulaji
    Meghrajsinh raulaji
     · 19/08/2022

    Good facility nice and clean very nice manager suzie very friendly staff. Nice place to work, nice facility.

    Terry Soju
    Terry Soju
     · 01/07/2022

    Management was disorganised and had a horrible experience. Apparently staffs were friendly and caring so thats a highlight. The facility is quite big and sitting on a decent size of block, garden and all the pathway look good and well maintained. But issues with the management need to be fixed.

    Rooms & Pricing

    $550,000 - $550,000 · 80 rooms · Concessional residents welcome

    Jasmine & Camellia Wings (Frail Aged)1EnsuiteAverage 24m2
    Lavender Wing (Dementia Specific)1EnsuiteAverage 24m2

    About the Staff

    230 mins
    All Care Staff
    50 mins
    Registered Nurse

    Types of staff employed

    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Melrose Cottage Settlement (UPA) received 230 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 120% of their daily total care target of 192 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by United Protestant Association of NSW Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 71050057620

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period


    157 Bungaree Road Pendle Hill 2145 Nsw


    What is the ACQSC star rating of Melrose Cottage Settlement (UPA)?

    Melrose Cottage Settlement (UPA) has an overall ACQSC star rating of Excellent.

    What is the price range of residential aged care at Melrose Cottage Settlement (UPA)?

    Melrose Cottage Settlement (UPA) has 2 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accomodation deposit.

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