Melrose Cottage Settlement (UPA)

· 157 Bungaree Road Pendle Hill 2145 NSW

Residential aged care at Melrose Cottage Settlement (UPA) in Pendle Hill, New South Wales

  • Permanent
  • Respite
  • Dementia

About our home

Melrose Village is a modern aged care facility located in western Sydney. It features two lounge areas, five sitting rooms, a library, and the Jasmine Tea Room for social activities. The facility offers amenities like a men's shed, snooker table, internal courtyards, and external verandahs with views.

The rooms are carpeted with built-in wardrobes, ceiling fans, and most have air conditioning. The Lavender Wing provides secured living for residents with dementia.

Nutritious meals are cooked on-site, and a range of recreational programs caters to various needs. Registered Nurses are available 24/7, with access to Podiatrists and Physiotherapists. A facility bus supports resident outings and shopping trips.

  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Specialised allied health services
  • Transport
  • Organised activities

Top Rated Home in Pendle Hill

One of the top homes in Pendle Hill according to residents and Government service audits.

8.7Overall Score
227 Staffing Minutes
3 Year Accreditation

Melrose Cottage Settlement (UPA) Reviews

8.0· Recommended by 81% residents

Categories

Staff7.8
Home8.2
Independence8.1
Food6.9
Kindness8.4
Safety9.1

The Residents Experience rating shows what current residents at Melrose Cottage Settlement (UPA) think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


LOUISE SARGEANT
LOUISE SARGEANT
 · 12/01/2023

My mum loves it here & that's all that matters. Sue is awsome as are all the staff. From reception staff to the registered nurses, cleaning staff & kitchen staff are all wonderful.

Meghrajsinh raulaji
Meghrajsinh raulaji
 · 19/08/2022

Good facility nice and clean very nice manager suzie very friendly staff. Nice place to work, nice facility.

Terry Soju
Terry Soju
 · 01/07/2022

Management was disorganised and had a horrible experience. Apparently staffs were friendly and caring so thats a highlight. The facility is quite big and sitting on a decent size of block, garden and all the pathway look good and well maintained. But issues with the management need to be fixed.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Melrose Cottage Settlement (UPA) supports eligible government funded residents with subsidised fees.

Room Type
Price
Lavender Wing (Dementia Specific)Single room + ensuite
$156.37 DailyOR$750,000 RAD
Jasmine & Camellia Wings (Frail Aged)Single room + ensuite
$156.37 DailyOR$750,000 RAD
Jasmine Wing (Frail Aged)Single room + ensuite
$156.37 DailyOR$750,000 RAD
Camelia Wing (Frail Aged)Single room + ensuite
$156.37 DailyOR$750,000 RAD

About the Staff

227
227 mins
All Care Staff
54 mins
Registered Nurse

Residents at Melrose Cottage Settlement (UPA) on average received 227 minutes of total daily care (103% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by United Protestant Association of NSW Limited
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 71050057620

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

157 Bungaree Road Pendle Hill 2145 NSW

Questions

What is the ACQSC star rating of Melrose Cottage Settlement (UPA)?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Melrose Cottage Settlement (UPA)?

Melrose Cottage Settlement (UPA) has 4 different types of rooms which range in price between $750,000 and $750,000 maximum refundable accommodation deposit.


Updated: 25 October 2025