Mekong Cairnlea Vietnamese Aged Care Reviews, Photos & Availability | Caring Co
Australia > Victoria

Mekong Cairnlea Vietnamese Aged Care

· 133 Cairnlea Drive Cairnlea 3023 Vic

Residential aged care at Mekong Cairnlea Vietnamese Aged Care in Cairnlea, Victoria

  • Permanent
  • Respite
  • About the home

    Mekong Cairnlea Vietnamese Aged Care is designed to cater specifically to Vietnamese elderly residents, offering culturally attuned care, services, and meals. The facility includes diverse common areas such as two dining spaces, four lounges with scenic views, activity rooms, a chapel, a BBQ area, beauty salon, and courtyards for outdoor engagement.

    A dedicated Lifestyle team facilitates a variety of activities like music, arts and crafts, gardening, and a men's club, with residents encouraged to suggest additional programs. The home provides escort services for external medical appointments and offers laundry labeling, both at additional costs.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Cairnlea

    One of the top homes in Cairnlea according to residents and Government service audits.

    9.5
    Overall Score
    212
    Staffing Minutes
    3 Year Accreditation

    Mekong Cairnlea Vietnamese Aged Care Reviews

    8.7· Recommended by 89% residents

    Categories

    Staff8.9
    89%
    Home8.8
    88%
    Independence7.9
    79%
    Food7.9
    79%
    Kindness9.2
    92%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Mekong Cairnlea Vietnamese Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Linh Premoselli
    Linh Premoselli
     · 06/09/2022

    A very nice place to have your loved one there. The place is very clean with high standards of infection control. Staff are very caring, respectful and compassionate. My dad was there for more than 4 years and he was happy & very well looked after. I work in health care & have had great comments from ambulance staff of how clean this facility is. Anywhere my Dad went for procedures, I always get comments of how clean Mekong Cairnlea kept my dad. The last few days of my dad's life there was greatly appreciated to see how the staff treated my dad & our family with dignity & respect. We sincerely thank you for all your care. Please keep up the great work Mekong Cairnlea Staff.

    Phu Quy Truong
    Phu Quy Truong
     · 27/01/2021

    Newly built facility kept clean, high standards of infection control, staff are nice and compassionate, my mum is well looked after, she is quite happy to be there. I don't know why it was scored low stars in reviews.

    Dave R
    Dave R
     · 30/09/2020

    The aged services provided at Mekong are of a high quality. The residents who reside at the service are treated with dignity and respect. Staff are compassionate, caring and professional.

    Memphis Stone
    Memphis Stone
     · 26/08/2020

    Dishonest staff, when my grandma pass, her jewelry (heirloom necklace), mobile phone and cash on her was removed. Dont know how you ppl live with yourself.

    Rachel
    Rachel
     · 08/10/2019

    Seems like a good aged care facility, but the thing that bothered me is the patient's privacy. They need to be reminded to maintain the patient's privacy. Came into the facility to visit my grandma and the PCA casually pulled down my grandma's pants abit to check and honestly my family was shocked when she did that infront of us. I get that you have a job to do but do remember that there are people around and the patient may be flustered when you do that around other people, which you could of waited when she walked to her room and then do that.

    Rooms & Pricing

    $350,000 - $525,000 · 60 rooms · Concessional residents welcome

    Master 21Ensuite19.60m2
    Master 31Ensuite19.60m2
    Master 11Ensuite29.5m2

    About the Staff

    212
    212 mins
    All Care Staff
    45 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers
    Lifestyle and Recreation

    The average resident at Mekong Cairnlea Vietnamese Aged Care received 212 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 93% of their daily total care target of 228 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Indochinese Elderly Refugees Association Victoria Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 32993506954

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    133 Cairnlea Drive Cairnlea 3023 Vic

    Questions

    What is the ACQSC star rating of Mekong Cairnlea Vietnamese Aged Care?

    Mekong Cairnlea Vietnamese Aged Care has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Mekong Cairnlea Vietnamese Aged Care?

    Mekong Cairnlea Vietnamese Aged Care has 3 different types of rooms which range in price between $350,000 and $525,000 maximum refundable accomodation deposit.

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