Mayflower Reservoir Reviews, Photos & Availability | Caring Co
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Mayflower Reservoir

· 56 Elliot Street Reservoir 3073 VIC

Residential aged care at Mayflower Reservoir in Reservoir, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mayflower Aged Care Reservoir is a two-storey facility offering personalized care, modern amenities, and a lifestyle program. It features a dementia-friendly design and provides residents with large, brightly lit rooms that include private ensuites.

    Amenities encompass an onsite wellness center, kitchens in activity areas, various lounge and dining settings, a private dining room, a reflection room, and gardens with sensory areas. The facility promotes resident mobility with a community bus for group outings and personal carers for individual trips.

    The home supports 22 residents, offering them private spaces along with communal areas designed to foster social interaction and well-being. Overall, the environment is secure with adaptable living configurations to meet individual resident needs.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Specialised allied health services
    • Transport
    • Organised activities

    Mayflower Reservoir Rating

    Based on resident reviews and Government service audits.

    8.4
    Overall Score
    212
    Staffing Minutes
    3 Year Accreditation

    Mayflower Reservoir Reviews

    7.9· Recommended by 80% residents

    Categories

    Staff7.8
    78%
    Home8.0
    80%
    Independence8.3
    83%
    Food7.2
    72%
    Kindness8.7
    87%
    Safety8.7
    87%

    The Residents Experience rating shows what current residents at Mayflower Reservoir think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Antonio Fato
    Antonio Fato
     · 19/07/2021

    The Mayflower Reservoir staff are caring for our mother during her most challenging time in her life. As her siblings we could not have asked for a better place for our mother to be comfortable, looked after and staff so caring for her needs. All the staff are exceptional and are special which makes as siblings feel at ease that our mother is in a safe place. Special thanks goes out to all nursing staff and careers. Thank you

    Georgia A
    Georgia A
     · 07/06/2021

    A lovely new facility with caring and knowledgeable staff and professional team overall. I rest assured that my beloved mum is in good hands. I have written this review on my own accord to assist others looking for an excellent nursing home.

    Tom Milton
    Tom Milton
     · 22/09/2020

    Received an unsolicited, unaddressed flyer for this aged care facility in our mailbox today despite large and clear signs on our mailbox stating 'Addressed Mail Only' and 'No Unsolicited Advertising Material'. If we can't trust them to obey postal regulations can we really trust them to care for our elderly?

    SanB
    SanB
     · 15/08/2020

    I would like to thank management and staff at Mayflower Reservoir for keeping my auntie safe and well, as well as all the other residents during these tough times. You guys are amazing and do such a great job. Thank you for all the messages and keeping us up to date and making us feel reassured. I miss visiting Mayflower Reservoir and seeing the friendly team. I know that my auntie is well looked after and is in good hands. I am very grateful that she is in Mayflower.

    Rose Capri
    Rose Capri
     · 13/08/2020

    To Robert & all the staff at the Mayflower nursing home, reservoir, I would like to say a big "THANK YOU" for doing such an incredible job taking care of my mother, even more so, during this pandemic. Thank you for doing everything possible in keeping my mother and other residents safe and comfortable. I can't thank you enough Robert, Param, nursing, catering and other staff for always showing the ultimate amount of compassion and professionalism, going extra miles and thank you for informing me at all times on my mother's well being. For my mother "Mayflower" is a home away from home.The staff is wonderfull, skilled and professional. I can honestly say that my family and I considered team at mayflower to be a part of our family. Robert you have something very very special going on in your facility at Mayflower reservoir. I miss you all and I miss my precious loving mother so much. With many thanks and love. Rose Capri.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Classic PlusSingle room + ensuite
    $650,000
    Premium PlusSingle room + ensuite
    $785,000
    ClassicSingle room + ensuite
    $625,000
    Premium SuiteSingle room + ensuite
    $760,000
    Deluxe SuiteSingle room + ensuite
    $675,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Mayflower Reservoir supports eligible government funded residents with subsidised fees.

    About the Staff

    212
    212 mins
    All Care Staff
    39 mins
    Registered Nurse

    Residents at Mayflower Reservoir on average received 212 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Mayflower Reservoir
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 73130299544

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Greek
    • Italian
    • Macedonian
    • Serbian

    Location

    56 Elliot Street Reservoir 3073 VIC

    Questions

    What is the ACQSC star rating of Mayflower Reservoir?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Mayflower Reservoir?

    Mayflower Reservoir has 5 different types of rooms which range in price between $625,000 and $785,000 maximum refundable accommodation deposit.

    Updated: 19 October 2024