MannaCare Cassia House Reviews, Photos & Availability | Caring Co
Australia > Victoria

MannaCare Cassia House

· 371 Manningham Road Doncaster 3108 Vic

Residential aged care at MannaCare Cassia House in Doncaster, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Cassia House is a purpose-built aged care facility accommodating 90 residents in single rooms with ensuite facilities. Each room features built-in robes, heating, ceiling fans, and connections for telephone and television, as well as an emergency call system. The facility includes multiple common areas such as lounges, dining rooms, and activity rooms, along with outdoor spaces like sheltered courtyards, a plaza, and an external deck.

    The facility provides high-level respite and permanent care options, promoting an ageing in place approach. A facility bus is available for resident outings, enhancing the quality of life for residents. Cassia House is designed to offer a warm, friendly environment, with an emphasis on both indoor and outdoor recreational spaces, catering to the well-being and comfort of its residents.

    • Gardens
    • Outdoor courtyard

    MannaCare Cassia House Rating

    Based on resident reviews and Government service audits.

    8.1
    Overall Score
    220
    Staffing Minutes
    1 Year Accreditation

    MannaCare Cassia House Reviews

    8.4· Recommended by 82% residents

    Categories

    Staff8.8
    88%
    Home8.4
    84%
    Independence7.4
    74%
    Food6.9
    69%
    Kindness9.7
    97%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at MannaCare Cassia House think of the food, staff, care and more. These ratings are from the 2022 Aged Care Quality Commission Survey.

    Dougall Donaldson
    Dougall Donaldson
     · 24/02/2023

    I use this establishment for rehabilitation services in the gym twice a week to improve my physical strength & balance

    Laura Di Cori
    Laura Di Cori
     · 08/12/2022

    Beautiful place, staff are caring and friendly. Definitely put me there when I can no longer look after myself.....

    Ryder O
    Ryder O
     · 15/04/2022

    Staff nowhere to be found. Residents are leftalone. My mums ring was stolen and after many complaints I'm still told it was my fault. There's no checking or asking for ID when people or visitors come in. No one seems to care and when they are questioned they then threaten to end the ph call. Extremely unprofessional and taking my mum out asap. Do not let your loved ones be placed there..I would put no stars but unfortunately I have to put 1 star

    Jim Jackson
    Jim Jackson
     · 20/03/2022

    Have attended, on and off, for well over five, plus, years. Great exercise gym for the Council (?) elderly, watching and studying as we age. Mannacare now an independent authority under current elderly care laws. But the physio, medical and ancillary staff are quite efficient, diligent and caring. Good place for older citizens to enjoy and keep reasonably fit and healthy. No swimming pool, though!

    Jim Jackson
    Jim Jackson
     · 04/07/2021

    Been using for last 5 years plus. Great gym for elderly. Was council, now under Gov. guidelines now Mannacare, a private enterprise. Not much different. But - excellent staff. Excellent activities. Sundry health services, too. Highly recommend!

    Rooms & Pricing

    $145,000 - $800,000 · 146 rooms · Concessional residents welcome

    Erica/Acacia Courtyard1Ensuite17 to 26 m2
    Erica/Acacia Outer View1Shared20 to 25 m2
    Banksia memory support double2Shared24.5
    Erica/Acacia outer single private2Shared16 to 19 m2
    Erica Courtyard Premium1Shared39 to 50 m2
    Banksia Outer Premium View1Ensuite27 to 33 m2
    Banksia Courtyard Premium1Ensuite22 to 29 m2
    Erica/Acacia Outer View Premium1Ensuite25 to 26 m2
    Erica Courtyard Premium1Ensuite24 to 26m2
    Erica/Acacia Outer View1Ensuite20 to 25m2

    About the Staff

    220
    220 mins
    All Care Staff
    35 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at MannaCare Cassia House received 220 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 106% of their daily total care target of 207 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by MannaCare Inc.
    • Is Commonwealth government subsidised
    • ABN: 15698364348

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    371 Manningham Road Doncaster 3108 Vic

    Questions

    What is the ACQSC star rating of MannaCare Cassia House?

    MannaCare Cassia House has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at MannaCare Cassia House?

    MannaCare Cassia House has 10 different types of rooms which range in price between $145,000 and $800,000 maximum refundable accomodation deposit.

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