Loreto Reviews, Photos & Availability | Caring Co
Australia > Queensland > Pimlico


· 20 Fulham Road Pimlico 4812 Qld

Residential aged care at Loreto in Pimlico, Queensland

  • Permanent
  • Respite
  • About the home

    Loreto is a 33-bed high-care aged care home located in Pimlico, Townsville, adjacent to the Mater hospital. The facility has well-maintained, modern common areas that include a main area with garden views, three private lounges, and a separate TV area.

    All rooms are on the ground floor, feature natural light, and provide internet access. Loreto offers personalized care by a multi-disciplinary team available 24/7, including registered nurses, diversional therapists, occupational therapists, physiotherapists, and pharmacists.

    The home upholds the values of the Sisters of Mercy, fostering a strong family atmosphere by regularly engaging residents and their families in meetings. Amenities include personalized menus, dog therapy, Skype services, and pastoral care, catering to the varied needs of residents.

    • Gardens
    • Onsite chapel
    • Organised activities

    Top Rated Home in Pimlico

    One of the top homes in Pimlico according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation

    Loreto Reviews

    9.5· Recommended by 100% residents



    The Residents Experience rating shows what current residents at Loreto think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Kym Wilson
    Kym Wilson
     · 13/09/2021

    I love the atmosphere here. The residents seem happy and the staff are friendly and helpful. The decor is quite homely and comfortable and the gardens lovely. There is a real effort made to keep those living here interested in life and entertained.

    Rooms & Pricing

    · Concessional residents welcome

    Standard room1Ensuite14.5

    About the Staff

    223 mins
    All Care Staff
    51 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Loreto received 223 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 108% of their daily total care target of 207 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Mercy Community Services North Queensland Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 80154512026

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Catholic
    • Other Christian


    20 Fulham Road Pimlico 4812 Qld


    What is the ACQSC star rating of Loreto?

    Loreto has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Loreto?

    Loreto has 1 different types of rooms which range in price between $450,000 and $450,000 maximum refundable accomodation deposit.

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