




Lilydale Aged Care, part of the Allity Aged Care group, provides a range of specialised services including emergency call systems, laundry facilities, and well-balanced meals by qualified chefs. The care home offers 24/7 support from friendly staff, catering to all levels of permanent and respite care.
Rooms are spacious, allowing for personalization with furniture and soft furnishings, and some feature ensuites. The facility fosters a community atmosphere with spaces for relaxation and family visits, ensuring a comfortable environment. Lilydale Aged Care is dedicated to offering adaptable, individualized care for residents as their needs evolve.
Lilydale Aged Care Rating
Based on resident reviews and Government service audits.
3 Year AccreditationCategories
The Residents Experience rating shows what current residents at Lilydale Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
The views from here over the lake to the Dandenong Mountains are gorgeous
Thank you for assisting with Emergency care, we have been appreciative of the caring services.
If you want to meet the most aggressive rude person this is the place for you.she refused to give me her name 1.00 23 February you have let your department down and all who work with you.
The communication from the home is poor at best, the receptionist was rude and unsympathetic. Even taking into consideration the current situation with COVID, I think they facility could do much more to communicate with families the protocols for visits and calls, and it would help if they shared this with their staff so we actually got correct information, rather than contradictions.
No comment
About the operator
Safety Checks
This home has an overall ACQSC star rating of Acceptable.
Updated: 29 September 2024