Lilydale Aged Care

· 475 Swansea Road Lilydale 3140 VIC

Residential aged care at Lilydale Aged Care in Lilydale, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Lilydale Aged Care, part of the Allity Aged Care group, provides a range of specialised services including emergency call systems, laundry facilities, and well-balanced meals by qualified chefs. The care home offers 24/7 support from friendly staff, catering to all levels of permanent and respite care.

Rooms are spacious, allowing for personalization with furniture and soft furnishings, and some feature ensuites. The facility fosters a community atmosphere with spaces for relaxation and family visits, ensuring a comfortable environment. Lilydale Aged Care is dedicated to offering adaptable, individualized care for residents as their needs evolve.

  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Specialised allied health services

Lilydale Aged Care Rating

Based on resident reviews and Government service audits.

8.1Overall Score
208 Staffing Minutes
3 Year Accreditation

Lilydale Aged Care Reviews

8.0· Recommended by 80% residents

Categories

Staff8.0
Home7.9
Independence8.2
Food6.5
Kindness8.5
Safety9.2

The Residents Experience rating shows what current residents at Lilydale Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Rebekah Blackwolf-Mitchell
Rebekah Blackwolf-Mitchell
 · 27/03/2023

The views from here over the lake to the Dandenong Mountains are gorgeous

Cherie Johnstone
Cherie Johnstone
 · 27/03/2023

Thank you for assisting with Emergency care, we have been appreciative of the caring services.

David Grace
David Grace
 · 28/02/2023

If you want to meet the most aggressive rude person this is the place for you.she refused to give me her name 1.00 23 February you have let your department down and all who work with you.

Genny Wilson
Genny Wilson
 · 13/07/2020

The communication from the home is poor at best, the receptionist was rude and unsympathetic. Even taking into consideration the current situation with COVID, I think they facility could do much more to communicate with families the protocols for visits and calls, and it would help if they shared this with their staff so we actually got correct information, rather than contradictions.

Terry Donohue
Terry Donohue
 · 22/06/2017

No comment


Things to know

About the operator

  • Operated by Allity Pty Ltd
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 32143413638

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

475 Swansea Road Lilydale 3140 VIC

Questions

What is the ACQSC star rating of Lilydale Aged Care?

This home has an overall ACQSC star rating of Acceptable.


Updated: 29 September 2024