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Lilydale Aged Care

· 475 Swansea Road Lilydale 3140 Vic

Residential aged care at Lilydale Aged Care in Lilydale, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Lilydale Aged Care, part of the Allity Aged Care group, provides a range of specialized services including emergency call systems, laundry facilities, and well-balanced meals by qualified chefs. The care home offers 24/7 support from friendly staff, catering to all levels of permanent and respite care.

    Rooms are spacious, allowing for personalization with furniture and soft furnishings, and some feature ensuites. The facility fosters a community atmosphere with spaces for relaxation and family visits, ensuring a comfortable environment. Lilydale Aged Care is dedicated to offering adaptable, individualized care for residents as their needs evolve.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services

    Lilydale Aged Care Rating

    Based on resident reviews and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation

    Lilydale Aged Care Reviews

    7.6· Recommended by 80% residents



    The Residents Experience rating shows what current residents at Lilydale Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Rebekah Blackwolf-Mitchell
    Rebekah Blackwolf-Mitchell
     · 27/03/2023

    The views from here over the lake to the Dandenong Mountains are gorgeous

    Cherie Johnstone
    Cherie Johnstone
     · 27/03/2023

    Thank you for assisting with Emergency care, we have been appreciative of the caring services.

    David Grace
    David Grace
     · 28/02/2023

    If you want to meet the most aggressive rude person this is the place for you.she refused to give me her name 1.00 23 February you have let your department down and all who work with you.

    Genny Wilson
    Genny Wilson
     · 13/07/2020

    The communication from the home is poor at best, the receptionist was rude and unsympathetic. Even taking into consideration the current situation with COVID, I think they facility could do much more to communicate with families the protocols for visits and calls, and it would help if they shared this with their staff so we actually got correct information, rather than contradictions.

    Terry Donohue
    Terry Donohue
     · 22/06/2017

    No comment

    Rooms & Pricing

    $275,000 - $550,000 · 78 rooms · Concessional residents welcome

    Large Single private1Ensuiteat least 20sqm
    Medium Single Private1Ensuite16 to 17
    Extra Large Single Private1Ensuite23
    Single Private1Ensuite14
    Double private2Ensuite23
    Single shared1Shared12

    About the Staff

    170 mins
    All Care Staff
    27 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Lilydale Aged Care received 170 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 92% of their daily total care target of 185 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Allity Pty Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 32143413638

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    475 Swansea Road Lilydale 3140 Vic


    What is the ACQSC star rating of Lilydale Aged Care?

    Lilydale Aged Care has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Lilydale Aged Care?

    Lilydale Aged Care has 8 different types of rooms which range in price between $275,000 and $550,000 maximum refundable accomodation deposit.

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