Kawana Waters Care Community Reviews, Photos & Availability | Caring Co
Australia > Queensland

Kawana Waters Care Community

· 1 Reflection Crescent Birtinya 4575 Qld

Residential aged care at Kawana Waters Care Community in Birtinya, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Kawana Waters Care Community is located on the Sunshine Coast, offering modern, comfortable rooms equipped with ensuites and built-in wardrobes. The facility features a variety of indoor and outdoor spaces for socializing, and a wellness center specialized in holistic, rehabilitative, and restorative care.

    Residents have access to comprehensive services including dementia care, podiatry, physiotherapy, and pain management. Meals prepared on-site are dietician-approved, and the activity program promotes both social engagement and personal interests. Renowned for its clinical care, the community is popular among families seeking quality care and also serves as a training site for student nurses.

    • Gardens
    • Organised activities

    Top Rated Home in Birtinya

    One of the top homes in Birtinya according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Kawana Waters Care Community Reviews

    8.8· Recommended by 92% residents



    The Residents Experience rating shows what current residents at Kawana Waters Care Community think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

     · 08/03/2023

    Some staff are rude and unprofessional and expect agency staff to work more than what they are supposed to because they get paid more. Absolutely ridiculous. One of the worst Aged care I’ve been to. I notified my Agency not to send me the shifts from this Aged Care.

    Dean Corbett
    Dean Corbett
     · 18/03/2022

    THEY STEAL YOUR MONEY. I paid for my mother to stay for 2 weeks. I was told if she stays less I will get a refund. She stayed 1 week. they sent a refund made out to my mother even though I PAID THEM. When I rang and told them they made it out to my money who has advanced dementia. She cant remember my name let alone her signature, not does she go to the bank. I have rung a few times only to be told "it's company policy" . SO IN SUMMARY OPAL HEALTH HAVE A POLICY TO STEAL YOUR MONEY.

    Shane Fiegert
    Shane Fiegert
     · 02/06/2021

    I would like to thank all at Opal Kawana for taking great care with my father. He was having a hard time dealing with dementia but nothing was too hard for the great staff looking after him till the end. Many Thanks

    Nicky Lin (Nicky)
    Nicky Lin (Nicky)
     · 22/07/2019

    Really love their coffees. Every time I work a night shift at the hospital I always get one from them in the morning. The coffee is so smooth and refreshing.

     · 15/12/2018

    A gorgeous building, secure and very clean! What an outlook and very nice tenants who helped me get in the secure door to deliver something!

    Rooms & Pricing

    $300,000 - $900,000 · 143 rooms · Concessional residents welcome

    Superior Bribie - Balcony1Ensuite31
    Superior - Glasshouse1Ensuite22
    Standard Bellthorpe2Shared31
    Superior Companion2Shared26.5
    Superior - Bellthorpe1Ensuite22
    Superior - Frazer/Maleny1Ensuite22
    Premium Suite - Glasshouse2Ensuite65

    About the Staff

    168 mins
    All Care Staff
    36 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Kawana Waters Care Community received 168 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 88% of their daily total care target of 192 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by DPG Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 38090007999

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period


    1 Reflection Crescent Birtinya 4575 Qld


    What is the ACQSC star rating of Kawana Waters Care Community?

    Kawana Waters Care Community has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Kawana Waters Care Community?

    Kawana Waters Care Community has 12 different types of rooms which range in price between $300,000 and $900,000 maximum refundable accomodation deposit.

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