Jacaranda House Hostel

· 125 Mckean Street Bairnsdale 3875 VIC

Residential aged care at Jacaranda House Hostel in Bairnsdale, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Jacaranda House Hostel, part of Maddocks Gardens, is a 41-bed facility designed for residents with complex needs, dementia, and the Aboriginal population. The facility includes both single and double rooms, outfitted with high-quality furnishings and décor. It provides extensive gardens with pathways and a large BBQ area for outdoor activities.

The care team comprises physiotherapists, nurses, personal care attendants, and leisure staff, collaborating with GPs and a residential in-reach service. Residents benefit from a wide range of services including an activities program, in-house laundry, dietary catering, and various therapies. Safety features include CCTV and a nurse call system. The hostel also offers Wi-Fi, multiple dining and lounge areas, an activities room with a bar, a library, and large-screen TVs.

  • Gardens
  • Onsite hairdresser
  • Specialised allied health services
  • Transport
  • Organised activities

Top Rated Home in Bairnsdale

One of the top homes in Bairnsdale according to residents and Government service audits.

9.1Overall Score
205 Staffing Minutes
3 Year Accreditation

Jacaranda House Hostel Reviews

8.5· Recommended by 85% residents

Categories

Staff8.5
Home8.1
Independence9.1
Food6.2
Kindness8.7
Safety9.2

The Residents Experience rating shows what current residents at Jacaranda House Hostel think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Susan Hood
Susan Hood
 · 04/07/2022

Mum is well looked after by the friendly and obliging staff. Good food and service. She has a lovely spacious clean room looking out onto a patio facing east, right behind Bairnsdale Regional Hospital. The layout of the nursing home is appealing. Outdoor garden area is well set up for resident participation; raised garden beds. Interactive areas; a concert area and large screen area in Sutherland Lodge. 👍

Melissa Jones
Melissa Jones
 · 07/02/2021

The staff at Maddocks Gardens were amazing for my Grandma and our family. I cannot thank them enough for the kind and nurturing care that my Grandma received. They all went above and beyond to keep her content and comfortable right up until the very end. The staff were caring and supportive for our family. Will 100% recommend Maddocks Gardens to anyone looking for aged care.

Suzanne Doyle
Suzanne Doyle
 · 01/11/2019

Have a sing along there wth Christian hymns with a small serman, staff are great

Barry Ingle
Barry Ingle
 · 03/07/2019

Very nice staff , homely atmosphere , food good . Best care in Gippsland .

Darryn Fisher
Darryn Fisher
 · 25/06/2018

Awesome staff. Nice clean well maintained centre. One of the better ones.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Jacaranda House Hostel supports eligible government funded residents with subsidised fees.

Room Type
Price
Jacaranda Room Type 1Single room + shared bathroom
$84.30 DailyOR$365,000 RAD
Jacaranda Room Type 3Single room + ensuite
$98.16 DailyOR$425,000 RAD
Jacaranda Room Type 2Shared room + shared bathroom
$75.06 DailyOR$325,000 RAD

About the Staff

205
205 mins
All Care Staff
36 mins
Registered Nurse

Residents at Jacaranda House Hostel on average received 205 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Bairnsdale Regional Health Service
  • Government business
  • Is Commonwealth government subsidised
  • ABN: 99640620478

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

125 Mckean Street Bairnsdale 3875 VIC

Questions

What is the ACQSC star rating of Jacaranda House Hostel?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Jacaranda House Hostel?

Jacaranda House Hostel has 3 different types of rooms which range in price between $325,000 and $425,000 maximum refundable accommodation deposit.


Updated: 15 August 2026