Jacaranda House Hostel Reviews, Photos & Availability | Caring Co
Australia > Victoria > Bairnsdale

Jacaranda House Hostel

· 125 Mckean Street Bairnsdale 3875 VIC

Residential aged care at Jacaranda House Hostel in Bairnsdale, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Jacaranda House Hostel, part of Maddocks Gardens, is a 41-bed facility designed for residents with complex needs, dementia, and the Aboriginal population. The facility includes both single and double rooms, outfitted with high-quality furnishings and décor. It provides extensive gardens with pathways and a large BBQ area for outdoor activities.

    The care team comprises physiotherapists, nurses, personal care attendants, and leisure staff, collaborating with GPs and a residential in-reach service. Residents benefit from a wide range of services including an activities program, in-house laundry, dietary catering, and various therapies. Safety features include CCTV and a nurse call system. The hostel also offers Wi-Fi, multiple dining and lounge areas, an activities room with a bar, a library, and large-screen TVs.

    • Gardens
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities

    Top Rated Home in Bairnsdale

    One of the top homes in Bairnsdale according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    Jacaranda House Hostel Reviews

    9.1· Recommended by 98% residents



    The Residents Experience rating shows what current residents at Jacaranda House Hostel think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Susan Hood
    Susan Hood
     · 04/07/2022

    Mum is well looked after by the friendly and obliging staff. Good food and service. She has a lovely spacious clean room looking out onto a patio facing east, right behind Bairnsdale Regional Hospital. The layout of the nursing home is appealing. Outdoor garden area is well set up for resident participation; raised garden beds. Interactive areas; a concert area and large screen area in Sutherland Lodge. 👍

    Melissa Jones
    Melissa Jones
     · 07/02/2021

    The staff at Maddocks Gardens were amazing for my Grandma and our family. I cannot thank them enough for the kind and nurturing care that my Grandma received. They all went above and beyond to keep her content and comfortable right up until the very end. The staff were caring and supportive for our family. Will 100% recommend Maddocks Gardens to anyone looking for aged care.

    Suzanne Doyle
    Suzanne Doyle
     · 01/11/2019

    Have a sing along there wth Christian hymns with a small serman, staff are great

    Barry Ingle
    Barry Ingle
     · 03/07/2019

    Very nice staff , homely atmosphere , food good . Best care in Gippsland .

    Darryn Fisher
    Darryn Fisher
     · 25/06/2018

    Awesome staff. Nice clean well maintained centre. One of the better ones.

    Rooms & Pricing

    $310,000 - $395,000 · 43 rooms · Concessional residents welcome

    Jacaranda Room Type 22Shared25 m2
    Jacaranda Room Type 11Shared17 m2
    Jacaranda Room Type 31Ensuite17 m2

    About the Staff

    197 mins
    All Care Staff
    20 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Care Managers
    Lifestyle and Recreation

    The average resident at Jacaranda House Hostel received 197 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 102% of their daily total care target of 193 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Bairnsdale Regional Health Service
    • Government business
    • Is Commonwealth government subsidised
    • ABN: 99640620478

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    125 Mckean Street Bairnsdale 3875 VIC


    What is the ACQSC star rating of Jacaranda House Hostel?

    Jacaranda House Hostel has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Jacaranda House Hostel?

    Jacaranda House Hostel has 3 different types of rooms which range in price between $310,000 and $395,000 maximum refundable accomodation deposit.

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