Jacaranda House Hostel, part of Maddocks Gardens, is a 41-bed facility designed for residents with complex needs, dementia, and the Aboriginal population. The facility includes both single and double rooms, outfitted with high-quality furnishings and décor. It provides extensive gardens with pathways and a large BBQ area for outdoor activities.
The care team comprises physiotherapists, nurses, personal care attendants, and leisure staff, collaborating with GPs and a residential in-reach service. Residents benefit from a wide range of services including an activities program, in-house laundry, dietary catering, and various therapies. Safety features include CCTV and a nurse call system. The hostel also offers Wi-Fi, multiple dining and lounge areas, an activities room with a bar, a library, and large-screen TVs.
Top Rated Home in Bairnsdale
One of the top homes in Bairnsdale according to residents and Government service audits.
3 Year AccreditationCategories
The Residents Experience rating shows what current residents at Jacaranda House Hostel think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Mum is well looked after by the friendly and obliging staff. Good food and service. She has a lovely spacious clean room looking out onto a patio facing east, right behind Bairnsdale Regional Hospital. The layout of the nursing home is appealing. Outdoor garden area is well set up for resident participation; raised garden beds. Interactive areas; a concert area and large screen area in Sutherland Lodge. 👍
The staff at Maddocks Gardens were amazing for my Grandma and our family. I cannot thank them enough for the kind and nurturing care that my Grandma received. They all went above and beyond to keep her content and comfortable right up until the very end. The staff were caring and supportive for our family. Will 100% recommend Maddocks Gardens to anyone looking for aged care.
Have a sing along there wth Christian hymns with a small serman, staff are great
Very nice staff , homely atmosphere , food good . Best care in Gippsland .
Awesome staff. Nice clean well maintained centre. One of the better ones.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Jacaranda House Hostel supports eligible government funded residents with subsidised fees.
Residents at Jacaranda House Hostel on average received 205 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
This home has an overall ACQSC star rating of Good.
Jacaranda House Hostel has 3 different types of rooms which range in price between $325,000 and $425,000 maximum refundable accommodation deposit.
Updated: 15 August 2026