Harbourside Lodge Reviews, Photos & Availability | Caring Co
Australia > Victoria > Portland

Harbourside Lodge

· 141-151 Bentinck Street Portland 3305 Vic

Residential aged care at Harbourside Lodge in Portland, Victoria

  • Permanent
  • Respite
  • About the home

    Harbourside Lodge is a newly built aged care facility with 30 permanent beds, certified by the Commonwealth Department of Health and Ageing. It offers single or shared rooms equipped with modern amenities, including large LCD TVs and individual climate control. The rooms provide views of gardens, courtyards, or the sea.

    The staff includes Division 1 and 2 nurses, allied health professionals, and specialized staff, with 24-hour nursing support and access to a variety of healthcare professionals. On-site facilities include a hairdressing salon and a hydrotherapy bath. A wide range of activities is organized monthly, with schedules available throughout the facility.

    Residents and their families can participate in regular committee meetings for decision-making. Harbourside Lodge is located on the grounds of the Portland and District Sensory Room.

    • Gardens
    • Outdoor courtyard
    • Near to beach
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Portland

    One of the top homes in Portland according to residents and Government service audits.

    9.4
    Overall Score
    258
    Staffing Minutes
    3 Year Accreditation
    9.4
    suburb average

    Harbourside Lodge Reviews

    9.2· Recommended by 98% residents

    Categories

    Staff9.1
    91%
    Home9.0
    90%
    Independence9.7
    97%
    Food7.9
    79%
    Kindness8.8
    88%
    Safety9.6
    96%

    The Residents Experience rating shows what current residents at Harbourside Lodge think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    elly Lindsey
    elly Lindsey
     · 08/01/2023

    Very friendly service, beautiful room with excellent view. Alot of amenities, close by, walking distance to a beautiful beach ⛱ 👌

    Ron Phillips
    Ron Phillips
     · 04/01/2023

    Quite special! Very spacious rooms, great food. Old heritage building in very convenient location. Special mention to Deb at Reception!! Very helpful friendly service!!

    Antonio Di Meola
    Antonio Di Meola
     · 31/12/2022

    All was great. The rooms, the service the place and the epic history. Really great hotel.

    Amie Armstrong
    Amie Armstrong
     · 21/04/2022

    Quaint seaside hotel. If you love Fawlty Towers you will love this place! Staff very friendly and helpful, rooms very clean and spacious. Continental breakfast was a nice farewell as we headed onto SA.

    Vicki Pickett
    Vicki Pickett
     · 16/12/2021

    Portland is a historic town on the west coast of Victoria. A friendly place with a good community. Macs Hotel/Quality hotel Bentinck was built in 1800s and is an impressive blue stone building with ornate balconies overlooking the water. The hotel is being constantly restored by its owners to give you the feel that you have stepped back in time yet have all the comforts of today. Located right in the middle of town and only across the road from the harbour makes it easy to get around on foot. There is free off street parking in the hotel which could be limited during peak times. On arriving we were greeted by Rob he was very friendly and helpful. Check in was simple as we had booked on line as Choice hotels members so we can get discounts and points. (Worth the free membership). Unfortunately the only downfall is the rooms are upstairs so this will challenge some. I have a bad knee but was able to navigate the stairs to the first level to our suite for the night. There is a variety of room choices at different price levels to satisfy most travellers. We have treated ourselves this visit to a King Spa Suite room 27 midweek stay was very reasonable rate and value for money especially when you factor in free breakfast for two. The room was bright and spacious with huge windows and water views. There was a gorgeous Chesterfield lounge and a little dining table positioned right in front of the bay windows. The room was spotless and the decor was spot on for a period hotel. A stocked minibar was concealed in free standing cabinetry with tea,coffee,hot chocolate making facilities and the Tim Tams were a nice touch. A large flat ace TV and free wifi are the reminders that it is 2021. The bed so comfortable with crisp white linen and good pillow choices. Blockout Drapes darkened the room for a good nights sleep. The bathroom had a separate walk-in shower as well as the corner spa and was well appointed. We could have ordered dinner and had it in our room but went down stairs to the restaurant for a drink and a great meal off the large menu instead. Downstairs is the main bar, outdoor balcony bars and covered street bar if your into people watching like us. A breakfast dining room serves a continental buffet breakfast which is included in the room price or you have the option to pay extra for full cooked breakfast. Check out was quick and easy Deb on Reception was a delight We had a wonderful midweek stay here and will be returning customers. Highly recommend it was a great experience.

    Rooms & Pricing

    $300,000 - $350,000 · 4 rooms · Concessional residents welcome

    Single Room1Ensuite16
    Double Room2Shared16
    Single Room Shared1Shared16

    About the Staff

    258
    258 mins
    All Care Staff
    61 mins
    Registered Nurse

    Types of staff employed

    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers

    The average resident at Harbourside Lodge received 258 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 119% of their daily total care target of 217 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Portland District Health
    • Government business
    • Is Commonwealth government subsidised
    • ABN: 19736725377

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    141-151 Bentinck Street Portland 3305 Vic

    Questions

    What is the ACQSC star rating of Harbourside Lodge?

    Harbourside Lodge has an overall ACQSC star rating of Excellent.

    What is the price range of residential aged care at Harbourside Lodge?

    Harbourside Lodge has 3 different types of rooms which range in price between $300,000 and $350,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile