Harbourside Haven Gardens

· 89 Shoal Bay Road Shoal Bay 2315 NSW

Residential aged care at Harbourside Haven Gardens in Shoal Bay, New South Wales

  • Permanent
  • Respite

About our home

This aged care home features numerous communal areas including a large lounge, dining space, and an outdoor courtyard. Residents have access to quality meals prepared at the servery. Additional on-site facilities include a hairdressing salon and a Village Kiosk.

The home is staffed 24/7 by seasoned professionals and offers a variety of consulting services such as physiotherapy, podiatry, and more. Residents can engage in daily activities including exercise classes, games, and social outings. A broad range of amenities supports both the physical and social well-being of residents.

  • Outdoor courtyard
  • Onsite hairdresser
  • Specialised allied health services
  • Transport
  • Organised activities

Top Rated Home in Shoal Bay

One of the top homes in Shoal Bay according to residents and Government service audits.

8.3Overall Score
241 Staffing Minutes
3 Year Accreditation

Harbourside Haven Gardens Reviews

8.7· Recommended by 93% residents

Categories

Staff8.6
Home8.8
Independence8.5
Food7.5
Kindness9.3
Safety9.8

The Residents Experience rating shows what current residents at Harbourside Haven Gardens think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Amy Withers
Amy Withers
 · 26/05/2022

As people get older, they require greater nutrition. Its heartbreaking knowing my uncle goes here and gets fed tinned baked beans with a sweet muffin for a dinner meal. Additionally one night he just got given a croissant for dinner? Please begin giving our family the meals they deserve to stay healthy and happy.

John Doe
John Doe
 · 28/12/2021

Very poor. The manager is highly unethical and lies to make her service look good, but the facts are evident, then people make me think I'm crazy. It's sick. I will be reporting them. They have bad reputation around Port Stephens.

Peter Foley
Peter Foley
 · 19/11/2021

My mother is in the nursing home. She is happy and accepts it as home. The staff are obliging and courteous even under difficult circumstances. I was so glad when I finally got her in there. 😊👍

Jeffro Gardiner
Jeffro Gardiner
 · 09/06/2021

It's clean. It's full of great manners to visitors. Mostly all the residents have had some sort of fall.

Wil Davies
Wil Davies
 · 07/01/2019

Fond memories of family times when visiting my grandparents in their self managed villa. Extended family I'm not as familiar with have also taken up residency in nearby villas. Good access to shops, clubs and nature activities. Plenty of flat walking areas in the village like atmosphere. Outdoor amenities for bbqs, bowling green and croquet or indoors for cards, sewing and other crafts. Emergency services and nursing home facilities also on site. Close access to one of the most beautiful beaches in NSW. What a wonderful place to retire!!!


Things to know

About the operator

  • Operated by Port Stephens Veterans and Citizens Aged Care Ltd
  • Is Commonwealth government subsidised
  • ABN: 35871085128

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

89 Shoal Bay Road Shoal Bay 2315 NSW

Questions

What is the ACQSC star rating of Harbourside Haven Gardens?

This home has an overall ACQSC star rating of Good.


Updated: 29 September 2024