Harbour Quays Aged Care Reviews, Photos & Availability | Caring Co
Australia > Queensland > Biggera Waters

Harbour Quays Aged Care

· 36 Compass Drive Biggera Waters 4216 QLD

Residential aged care at Harbour Quays Aged Care in Biggera Waters, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    This new aged care facility offers luxurious accommodations, featuring single and double suites, each with a private ensuite and balcony. It provides 24-hour nursing and palliative care tailored to individual residents. The home includes a varied lifestyle program encompassing bus outings, hobby groups, and guest speakers, alongside daily activities managed by a dedicated lifestyle team.

    Residents have access to various amenities including a heated swimming pool, hairdressing salon, beauty spa, Wi-Fi, movie theatre, dining and lounge areas, a piano lounge, manicured gardens, a private dining room, library, and computers. Nutrition is prioritized with seasonal menus designed by dieticians, accommodating specific dietary needs. Additionally, pastoral care with church services is available, ensuring a holistic approach to resident care and wellness.

    • Onsite hairdresser
    • Specialised allied health services
    • Gardens
    • Transport
    • Organised activities

    Top Rated Home in Biggera Waters

    One of the top homes in Biggera Waters according to residents and Government service audits.

    8.8
    Overall Score
    217
    Staffing Minutes
    1 Year Accreditation

    Harbour Quays Aged Care Reviews

    9.2· Recommended by 97% residents

    Categories

    Staff9.4
    94%
    Home8.7
    87%
    Independence9.3
    93%
    Food7.8
    78%
    Kindness9.8
    98%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Harbour Quays Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    David Kadrian
    David Kadrian
     · 04/10/2022

    Great staff. Beautiful building and congenial atmosphere

    Jacqui Kish
    Jacqui Kish
     · 23/09/2022

    I have many years experience working as a carer AND my agency recently posted me to a shift at this amazing facility. Without question THE most serine and purpose built and appointed facility I have EVER worked in. Nothing visibly suggests this is a nursing home. I look forward to further shifts in this location. Even the staff were happy which was a highlight for me, that spoke volumes 🥰 I don't expect this comes cheap but my goodness it is worth every penny for your loved ones❤️

    Jacqui Maynes
    Jacqui Maynes
     · 12/05/2022

    If you like your loved one (who had a stroke) not having access to water jug for the first few days and having the call button wrapped around there bed (therefore unable to call for help if needed) then this is the place to leave your loved one.

    Dinah Williams
    Dinah Williams
     · 14/09/2021

    We just settled my mum-in-law into Harbour Quays. All I can say is WOW! "Pet Friendly" is a huge plus, how lovely and rare to see well-behaved dogs, cats and even birds living with their owners (Yes! Places that allow pets DO exist!) Family and friends can dine with their loved ones too...and enjoy a glass of wine etc. The food is excellent. The staff are absolutely incredible...from the professional receptionist to the exceptional medical team, nurses and right to the cleaners, food service and even the handyman. Everyone is lovely, upbuilding, genuinely caring, especially the Managers and supervisors. Not one person was rushed or impatient. HQ is immaculately clean, spacious, sparkling and bright. The atmosphere is totally positive and encouraging. Lots of places to find privacy and peace. Everyone smiled said a warm hello, even the residents we met along the way. Huge relief when your loved one is happy. Harbour Quays Aged Care is a superb, pet-friendly, aged care facility. A+ HQ!

    Andrea Garnham
    Andrea Garnham
     · 31/08/2018

    My Dad was placed in the aged acre facility. He was a reasonably independent person . His condition deteriorated but the nurses and the care assistants have been marvellous and have given him the care that he has needed. They are thoughtful not judging him. I feel like we have found a place that cares for my dad and I can trust that they are doing their best for him.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Classic LongSingle room + ensuite
    $650,000
    Classic B+Single room + ensuite
    $675,000
    Premier (Accessible Double)Shared room + ensuite
    $922,380
    AccessibleSingle room + ensuite
    $550,000
    Classic B++Single room + ensuite
    $737,836
    Double A DeluxeShared room + ensuite
    $550,000
    Classic Long+Single room + ensuite
    $675,000
    Classic A+Single room + ensuite
    $550,000
    Double B DeluxeShared room + ensuite
    $737,836
    PremierShared room + ensuite
    $922,296
    Classic BSingle room + ensuite
    $650,000
    Premier+Shared room + ensuite
    $1,168,229
    Signature 3Single room + ensuite
    $1,250,000
    Signature 1Single room + ensuite
    $1,950,000
    Classic ASingle room + ensuite
    $550,000
    Signature 2Single room + ensuite
    $1,350,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Harbour Quays Aged Care supports eligible government funded residents with subsidised fees.

    About the Staff

    217
    217 mins
    All Care Staff
    37 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers
    Lifestyle and Recreation

    The average resident at Harbour Quays Aged Care received 217 minutes of total daily care (111% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Provectus Care Pty Limited
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 27105655034

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    36 Compass Drive Biggera Waters 4216 QLD

    Questions

    What is the ACQSC star rating of Harbour Quays Aged Care?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Harbour Quays Aged Care?

    Harbour Quays Aged Care has 16 different types of rooms which range in price between $550,000 and $1,950,000 maximum refundable accommodation deposit.

    Updated: 5 October 2024