This new aged care facility offers luxurious accommodations, featuring single and double suites, each with a private ensuite and balcony. It provides 24-hour nursing and palliative care tailored to individual residents. The home includes a varied lifestyle program encompassing bus outings, hobby groups, and guest speakers, alongside daily activities managed by a dedicated lifestyle team.
Residents have access to various amenities including a heated swimming pool, hairdressing salon, beauty spa, Wi-Fi, movie theatre, dining and lounge areas, a piano lounge, manicured gardens, a private dining room, library, and computers. Nutrition is prioritized with seasonal menus designed by dieticians, accommodating specific dietary needs. Additionally, pastoral care with church services is available, ensuring a holistic approach to resident care and wellness.
Top Rated Home in Biggera Waters
One of the top homes in Biggera Waters according to residents and Government service audits.
Categories
The Residents Experience rating shows what current residents at Harbour Quays Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Great staff. Beautiful building and congenial atmosphere
I have many years experience working as a carer AND my agency recently posted me to a shift at this amazing facility. Without question THE most serine and purpose built and appointed facility I have EVER worked in. Nothing visibly suggests this is a nursing home. I look forward to further shifts in this location. Even the staff were happy which was a highlight for me, that spoke volumes 🥰 I don't expect this comes cheap but my goodness it is worth every penny for your loved ones❤️
If you like your loved one (who had a stroke) not having access to water jug for the first few days and having the call button wrapped around there bed (therefore unable to call for help if needed) then this is the place to leave your loved one.
We just settled my mum-in-law into Harbour Quays. All I can say is WOW! "Pet Friendly" is a huge plus, how lovely and rare to see well-behaved dogs, cats and even birds living with their owners (Yes! Places that allow pets DO exist!) Family and friends can dine with their loved ones too...and enjoy a glass of wine etc. The food is excellent. The staff are absolutely incredible...from the professional receptionist to the exceptional medical team, nurses and right to the cleaners, food service and even the handyman. Everyone is lovely, upbuilding, genuinely caring, especially the Managers and supervisors. Not one person was rushed or impatient. HQ is immaculately clean, spacious, sparkling and bright. The atmosphere is totally positive and encouraging. Lots of places to find privacy and peace. Everyone smiled said a warm hello, even the residents we met along the way. Huge relief when your loved one is happy. Harbour Quays Aged Care is a superb, pet-friendly, aged care facility. A+ HQ!
My Dad was placed in the aged acre facility. He was a reasonably independent person . His condition deteriorated but the nurses and the care assistants have been marvellous and have given him the care that he has needed. They are thoughtful not judging him. I feel like we have found a place that cares for my dad and I can trust that they are doing their best for him.
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Harbour Quays Aged Care supports eligible government funded residents with subsidised fees.
Types of staff employed
The average resident at Harbour Quays Aged Care received 217 minutes of total daily care (111% target) from a combination of support workers, enrolled and registered nurses.
About the operator
Safety Checks
What is the ACQSC star rating of Harbour Quays Aged Care?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Harbour Quays Aged Care?
Harbour Quays Aged Care has 16 different types of rooms which range in price between $550,000 and $1,950,000 maximum refundable accommodation deposit.
Updated: 5 October 2024