Frankston Nursing Home (Meracare) Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Frankston Nursing Home (Meracare) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Looked after my father for a week on respite, but seemed ill equipped to work with people suffering from dementia
I would like to say thank you for the amazing care from all staff members who were extremely caring and loving towards my beautiful Nan.
My husband spent one week in respite in this facility this year. I found the staff had high anxiety, possibly due to the pandemic. I decided to remove my husband early because of the lockdown and because I felt staff did not understand his functional level. On discharge the nurse I met was extremely lacking in respect to me which I felt was was unwarranted and unprofessional considering she was, I think, an RN
My Mum has been at Frankston for 5 weeks now. The facility although older style has beautiful spacious indoor and outdoor areas with bay views upstairs. The staff have been wonderful and staffing ratios very good. The facility is clean and my requests for help have all been attended to. I have been many times both day and night and I have not seen any residents experiencing distress or being poorly attended to. The only faults are not enough activities, a lifestyle co ordination is needed and the food is quite fattening with rich sauces.
The pictures and vision statement DO NOT reflect the current state of this nursing home facility. I would not recommend any family to leave their loved one here.
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Frankston Nursing Home (Meracare) supports eligible government funded residents with subsidised fees.
Types of staff employed
The average resident at Frankston Nursing Home (Meracare) received 195 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses.
About the operator
Safety Checks
What is the ACQSC star rating of Frankston Nursing Home (Meracare)?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Frankston Nursing Home (Meracare)?
Frankston Nursing Home (Meracare) has 5 different types of rooms which range in price between $450,000 and $550,000 maximum refundable accommodation deposit.
Updated: 5 October 2024