Estia Health Victoria Heights Reviews, Photos & Availability | Caring Co
Australia > Victoria > Ironbark

Estia Health Victoria Heights

· 41-45 Victoria Street Ironbark 3550 Vic

Residential aged care at Estia Health Victoria Heights in Ironbark, Victoria

  • Permanent
  • Respite
  • About the home

    Estia Health Victoria Heights is a purpose-built aged care home featuring extensive communal spaces, including three open-plan and three smaller dining areas, as well as elegantly styled lounges. It offers landscaped courtyards with barbecue facilities for socializing.

    The home provides an array of amenities such as a café, a library, an organ, and two pianos, catering to residents' leisure and creative interests. Tailored health and wellbeing programs, alongside 24-hour staffing, ensure comprehensive care and support.

    A dedicated secure memory support unit offers specialized care for residents with higher needs. Its location is strategically close to public transport, hospitals, and local clubs, enhancing convenience for residents and visitors.

    • Gardens
    • Organised activities
    • Onsite hairdresser
    • Specialised allied health services

    Top Rated Home in Ironbark

    One of the top homes in Ironbark according to residents and Government service audits.

    7.7
    Overall Score
    186
    Staffing Minutes
    1 Year Accreditation

    Estia Health Victoria Heights Reviews

    7.8· Recommended by 77% residents

    Categories

    Staff7.8
    78%
    Home8.0
    80%
    Independence7.3
    73%
    Food6.8
    68%
    Kindness8.8
    88%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Estia Health Victoria Heights think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Dean Wilkinson
    Dean Wilkinson
     · 27/11/2022

    Clean caring environment , taking great care of our Mum in her older years,

    Amelia Hill
    Amelia Hill
     · 07/03/2022

    Great staff that were so gentle and caring when dealing with my relative. Happy to answer any questions if they can with everyday language.

    Ishad Adhikari
    Ishad Adhikari
     · 04/11/2021

    Really nice environment!!!

    Daavid Joyberry
    Daavid Joyberry
     · 15/12/2019

    Incredibly friendly helpful and empathetic staff!

    Sally Doyle
    Sally Doyle
     · 17/09/2018

    Awesome people who look after my Mum

    Rooms & Pricing

    $300,000 - $500,000 · 62 rooms · Concessional residents welcome

    Single room with shared bathroom1Shared12 sqm
    Single room with shared bathroom1Shared11-12 sqm
    Shared room with shared bathroom2Shared24 sqm
    Single room with private ensuite1Ensuite11-12 sqm
    Single room with shared bathroom1Shared12 sqm
    Premium single1SharedApprox 24 sqm

    About the Staff

    186
    186 mins
    All Care Staff
    32 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Estia Health Victoria Heights received 186 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 90% of their daily total care target of 207 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period

    Location

    41-45 Victoria Street Ironbark 3550 Vic

    Questions

    What is the ACQSC star rating of Estia Health Victoria Heights?

    Estia Health Victoria Heights has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Estia Health Victoria Heights?

    Estia Health Victoria Heights has 6 different types of rooms which range in price between $300,000 and $500,000 maximum refundable accomodation deposit.

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