Estia Health Tuncurry Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Tuncurry

Estia Health Tuncurry

· 4 Bonventi Close Tuncurry 2428 Nsw

Residential aged care at Estia Health Tuncurry in Tuncurry, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Estia Health Tuncurry is a two-level aged care facility located in a quiet residential area with links to the local community. The home is segmented into six 'houses,' each offering a high standard of individualized care in a comfortable setting. Residents have access to sitting areas, kitchenettes, and separate dining areas, as well as beautifully maintained gardens, courtyards, and shaded balconies for relaxation.

    The facility includes entertainment amenities like a pool room, two libraries, pianos, and a designated crafts room. Meals are freshly prepared by professional chefs. Residents benefit from personalized health and wellbeing programs, and have access to allied health professionals. The staff provides high-quality care, including 24-hour support.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Specialised allied health services
    • Organised activities

    Top Rated Home in Tuncurry

    One of the top homes in Tuncurry according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    Estia Health Tuncurry Reviews

    8.4· Recommended by 84% residents



    The Residents Experience rating shows what current residents at Estia Health Tuncurry think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Peter Brown
    Peter Brown
     · 15/11/2022

    My younger brother was placed here as a high care palliative patient in the final stages of oesophageal cancer. He was not placed in a palliative care unit, nor do I know if this facility has a palliative unit. Nor did attending staff appear to have the necessary high care training. As a consequence he did not receive the appropriate level of care and our family often witnessed him waiting several hours for pain relief medication in spite of our repeated requests. In his final months he existed in a very confused mental state, he was in denial, could not remember where the emergency button was and was very conflicted meaning he suffered enormous pain in silence while waiting for periods of prescribed medication. And even those levels were later deemed to be too low and inadequate. Awful to watch and we wonder how much worse it would have been for him if we had not been there to repeatably query and constantly chase up prescribed medication and inadequate dosage levels. This Aged Care Home should not be accepting high care palliative patients until it has the proper facilities, adequate staffing levels and appropriately trained staff.

    Nerida Ingram
    Nerida Ingram
     · 04/03/2022

    Our mum now happily lives at Estia Tuncurry. She is enjoying the caring, professional staff & is thankful for her personal care which is carried out compassionately. Her room is clean & nicely located with a garden view. We cannot fault the staff who have gone above and beyond to make mum feel comfortable, loved and secure in her new surroundings. We are also appreciative of the caring way Michelle Harrison guided us through this difficult time with compassion & professionalism. Thank you for caring Estia Tuncurry. You have made a tremendous difference for our family.

    Michelle Harrison
    Michelle Harrison
     · 07/12/2021

    Both my parents live at Estia Tuncurry, they are so happy with the holistic care they receive. All of the staff are like an extended family to them both, and care for them professionally. My brothers and I have no concerns at all about our parents being at Estia Tuncurry, in fact we feel extremely lucky to have them in such a positive caring environment.

    Maria Fordham
    Maria Fordham
     · 24/01/2019

    Estia Health Tuncurry Aged Care Facility is a great facility and most importantly the care provision to their residents is the best. The management Darran, Judy and Lesley are the best staff i have came across. All very professionals and easy to talk to. Well done. From M. Fordham Port Macquarie Base Hospital.

    Marilyn Zietsch
    Marilyn Zietsch
     · 07/07/2018

    My dad was here for some years. he recently passed away and we found the staff to be very compassionate and caring. They all knew him and were always looking out for him, noticed when little things changed in his demeanor. Things like that. We were very happy for him to blessed with their care.

    Rooms & Pricing

    $200,000 - $400,000 · 160 rooms · Concessional residents welcome

    Single room + shared ensuite2Ensuite15-16 sqm
    Shared room + shared ensuite2Ensuite23 sqm
    Single room + single ensuite1Ensuite15-16 sqm
    Single room + single ensuite1Ensuite15-16 sqm
    Single room with shared bathroom1Shared15-16 sqm
    Shared room with shared bathroom2Shared23 sqm

    About the Staff

    183 mins
    All Care Staff
    35 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Estia Health Tuncurry received 183 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 90% of their daily total care target of 203 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    4 Bonventi Close Tuncurry 2428 Nsw


    What is the ACQSC star rating of Estia Health Tuncurry?

    Estia Health Tuncurry has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Estia Health Tuncurry?

    Estia Health Tuncurry has 6 different types of rooms which range in price between $200,000 and $400,000 maximum refundable accomodation deposit.

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