Estia Health Mudgeeraba Reviews, Photos & Availability | Caring Co
Australia > Queensland > Mudgeeraba

Estia Health Mudgeeraba

· 21-25 Old Coach Road Mudgeeraba 4213 QLD

Residential aged care at Estia Health Mudgeeraba in Mudgeeraba, Queensland

  • Permanent
  • Respite
  • About the home

    Estia Health Mudgeeraba is located on a rural six-acre site near the Gold Coast, surrounded by wildlife. It comprises three sections: Tallai Glades, The Lodge, and Tallai Gardens, each catering to different care needs. Tallai Glades offers secure memory support and modern amenities; The Lodge provides a warm, updated environment; and Tallai Gardens features private rooms with rural views.

    Central lounge and dining areas, along with smaller sitting rooms, are available across the facility. Additional conveniences include hair salons and private dining areas for residents and their guests. This location combines the tranquility of a rural setting with proximity to urban conveniences.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard

    Top Rated Home in Mudgeeraba

    One of the top homes in Mudgeeraba according to residents and Government service audits.

    8.5
    Overall Score
    189
    Staffing Minutes
    3 Year Accreditation

    Estia Health Mudgeeraba Reviews

    8.2· Recommended by 85% residents

    Categories

    Staff8.3
    83%
    Home7.7
    77%
    Independence8.8
    88%
    Food6.2
    62%
    Kindness9.1
    91%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Estia Health Mudgeeraba think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    wendy peters
    wendy peters
     · 30/01/2023

    The staff at Estia Health Mudgeeraba are very kind and caring.I visited myloved one at various times on different days and he was always comfortable, with all staff showing the same love and respect. Rooms are pleasant with aircon.and TV andthere are many activities for those interested.I was very satisfied with all aspects of care and think it is a beautiful place for those who can no longer live at home.

    Tonga
    Tonga
     · 12/02/2022

    Staff disrespectful

    Lyn Donnelly
    Lyn Donnelly
     · 12/03/2020

    Mum has lived here in the lodge for over 2 years. The staff are wonderful, caring and attentive. The building is spotlessly clean, food is good quality and activities run daily. Mum is very happy here

    Tania Fouquet
    Tania Fouquet
     · 16/02/2020

    If I could do less than 1 Star I would. My Mum was there 2 years ago and the facility was amazing. I was meant to place Dad in for 2 weeks Respite with the opportunity for permanent but after 6 days I pulled him out and took him home. The nurse staff are the worst I have ever encountered. From the head of nursing to the AIN’s. From the moment I checked Dad in, the nurses never communicated to the next shift, or the next and everyday I went in, I had to communicate everything again and again. The staff were different everyday and no one knew anything. The nursing staff ran out of Dad’s pain medication and I wouldn’t have known if I hadn’t checked on the dosage and frequency. It takes days to obtain this medication, which means he will not have any for days now! It is the only medication he is on and they can not even manage that. Dad is on pain medication for his tumour and everytime I went in to see him, he was in extreme pain. I had been managing the medication and his pain for well over 1 month but the nursing home couldn’t even manage this basic need. One of the AIN’s even had the audacity to tell me, “no one can manage his pain!”. After 6 days, Dad had virtually no energy and his mental cognitive function had deteriorated to a point I had never seen before. I had communicated on the first day, that Dad need the Polident place on his dentures before every meal because if he washed his teeth out, his dentures would fall out, due to his constant weight loss. This was never communicated and his dentures were constantly falling out and he then wasn’t able to eat. Then they would give him bread rolls and salad to try and eat. There were so many other Incidents but I will limited to just these. The only staff that care and do an amazing job and go above and beyond is the activities staff members. If the activities staff members were to replace the nursing and AIN’s, Estia Health would be worth having your love one’s stay. However this is not the case, so unless you don’t care what happens to the people you care for, by all means place them there. If you do care, then I suggest finding a nursing home that cares because the nurses there do not.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Single room and ensuiteSingle room + ensuite
    $470,000
    Single room with ensuiteSingle room + ensuite
    $550,000
    Single room with ensuiteSingle room + ensuite
    $500,000
    Single room with ensuiteSingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Estia Health Mudgeeraba supports eligible government funded residents with subsidised fees.

    About the Staff

    189
    189 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Estia Health Mudgeeraba received 189 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    21-25 Old Coach Road Mudgeeraba 4213 QLD

    Questions

    What is the ACQSC star rating of Estia Health Mudgeeraba?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Estia Health Mudgeeraba?

    Estia Health Mudgeeraba has 4 different types of rooms which range in price between $470,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 5 October 2024