Estia Health Merrylands Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Greystanes

Estia Health Merrylands

· 42 Cumberland Road Greystanes 2145 Nsw

Residential aged care at Estia Health Merrylands in Greystanes, New South Wales

  • Permanent
  • Respite
  • About the home

    Estia Health Merrylands is an aged care home located in Greystanes, 8km from Parramatta, featuring modern amenities such as spacious lounge areas, two dining areas with courtyard access, and manicured gardens with walking paths. The facility also offers off-street parking and an on-site hairdressing salon.

    The staff at Estia Health Merrylands provide attentive service and 24-hour on-call support, ensuring exceptional care levels. Residents enjoy freshly prepared, nutritious meals and can participate in customized health and wellbeing programs. Allied health professionals, including physiotherapists and podiatrists, are also available to support resident needs. This home emphasizes a quality care environment, making it a welcoming place for residents.

    • Gardens
    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Organised activities
    • Specialised allied health services
    • Transport

    Estia Health Merrylands Rating

    Based on resident reviews and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    Estia Health Merrylands Reviews

    8.4· Recommended by 85% residents



    The Residents Experience rating shows what current residents at Estia Health Merrylands think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Amneh May
    Amneh May
     · 19/01/2021

    Amazing care and staff residents are well looked after here

    Amy Vee
    Amy Vee
     · 16/05/2019

    I had a patient from this facility stop my car on a main road in Greystanes. Upon speaking with her I realised that she was confused and didn’t know where she was or how she got there. I spent 40 mins with this patient as I was waiting for the police and started looking up age care facilities near where we were and I found estia close by and took her back. It took a further 5 mins of ringing the reception door bell to get into the age care facility as they had no receptionist and I found another two other patients just sitting at reception, upon getting in no one was there to take any security checks so I started walking around the facility to find a staff member to assist. The staff members didn’t even seem to be aware they had this patient missing. If you love your relatives I wouldn’t be sending them here as it seems like anyone can come and go and no staff members are around for assistance.

     · 10/08/2018

    Great team and service

    Marisa Di Martino
    Marisa Di Martino
     · 02/03/2018

    Admitted my father recently in January 2018 and have nothing but praise for the caring admin and nursing staff. They all looked after dad with so much care and dignity. On behalf of my mum, sister and brother we cannot thank Estia nursing staff at Greystanes enough for all the care, dignity, sensitivity and respect that they have demonstrated towards dad and our extended family. We would highly recommend Estia's facilities and would not hesitate using their services again. The place is friendly, attentive, clean and nothing was ever too much trouble when requested. Thank you Greystanes Estia Staff. Kind regards Marisa

    Rooms & Pricing

    $310,000 - $550,000 · 83 rooms · Concessional residents welcome

    Single room external bathroom1Sharedapproximately 11 sqm
    Shared room external bathroom2Sharedapproximately 13-22 sqm
    Shared room with ensuite2Ensuiteapproximately 20 sqm
    Single room external bathroom1Shared13-22 sqm
    Single room1Shared13-22 sqm

    About the Staff

    179 mins
    All Care Staff
    54 mins
    Registered Nurse

    Types of staff employed

    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Estia Health Merrylands received 179 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 86% of their daily total care target of 209 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    42 Cumberland Road Greystanes 2145 Nsw


    What is the ACQSC star rating of Estia Health Merrylands?

    Estia Health Merrylands has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Estia Health Merrylands?

    Estia Health Merrylands has 5 different types of rooms which range in price between $310,000 and $550,000 maximum refundable accomodation deposit.

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