Estia Health Hope Valley Reviews, Photos & Availability | Caring Co
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Estia Health Hope Valley

· 1099 Grand Junction Road Hope Valley 5090 Sa

Residential aged care at Estia Health Hope Valley in Hope Valley, South Australia

  • Permanent
  • Respite
  • About the home

    Estia Health Hope Valley provides a variety of amenities and activities tailored to its residents. The facility includes nine living areas, all well-furnished and featuring views of manicured gardens. Amenities include club lounges, Foxtel-equipped televisions, and a private dining room for family visits. Outdoors, landscaped courtyards feature barbecues, shaded seating, and walking paths.

    The home promotes an engaging lifestyle with regular activities and entertainment. It is conveniently located near public transport, shopping, healthcare facilities, clubs, and libraries. Staff are available 24/7, focusing on quality care and maintaining strong community ties. Moreover, there is a secure memory support unit for residents requiring higher levels of care.

    • Gardens
    • Onsite hairdresser
    • Organised activities
    • Nearby shops
    • Outdoor courtyard
    • Specialised allied health services

    Top Rated Home in Hope Valley

    One of the top homes in Hope Valley according to residents and Government service audits.

    7.5
    Overall Score
    181
    Staffing Minutes
    1 Year Accreditation

    Estia Health Hope Valley Reviews

    6.6· Recommended by 40% residents

    Categories

    Staff7.2
    72%
    Home6.4
    64%
    Independence7.1
    71%
    Food5.9
    59%
    Kindness7.8
    78%
    Safety7.8
    78%

    The Residents Experience rating shows what current residents at Estia Health Hope Valley think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Emma Bray
    Emma Bray
     · 16/01/2023

    After moving my mum to this nursing home we are very pleased with this place. They have taken her in two outings in the short time she's been there. They do more interesting activities there and you can look at photos of them on their private social media group. This place is older than the last place so things have more wear and tear, but they seem to be in good working order. The rooms are also but a bit smaller but they are still comfortable enough They also have mum some home made blankets and throws to make her room more homet. The staff are more organised and very welcoming. One thing was that the courtyards were too hot on warmer days. Maybe some shade cloth would help keep it cooler.

    jacky east
    jacky east
     · 09/11/2022

    Was going to put my mum here but after reading the reviews NO CHANCE IN HELL.

    Christa Menelaou
    Christa Menelaou
     · 24/07/2022

    The standard of care in this place has become average over the past several months. I don’t find it acceptable for someone to be paying hundreds of thousands of dollars and not have their basic care needs met without family members constantly following up on things. The new management has no real empathy for residents or family of residents.

    Alison Devitt
    Alison Devitt
     · 10/12/2018

    So far I’ve been very happy with the care my father has gotten at Estia Hope Valley. The staff have been so welcoming and my dad feels safe and very comfortable there.

    Chris Reciszen
    Chris Reciszen
     · 04/10/2018

    Called to see if my Nanna is there and what time is visting hours. Was told my Andrew that he can't tell me as im not family and needs to get permission from her family to see or even know she is there. Im her grandson what thats how you get talk to. Rudely. Really. In customer service u should of said please hold. Called my dad and he would of told you. So yeah thanks. If this is how they treat family I'd hate to see how they treat my nanna.

    Rooms & Pricing

    $320,000 - $520,000 · 110 rooms · Concessional residents welcome

    Single room + shared ensuite1Shared15-19 m2
    Single room1Shared15-19 m2
    Shared room + ensuite2Ensuite25-31 m2
    Single room + ensuite1Ensuite20-22 m2

    About the Staff

    181
    181 mins
    All Care Staff
    28 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Estia Health Hope Valley received 181 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 92% of their daily total care target of 196 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Estia Investments Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 87164350387

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    1099 Grand Junction Road Hope Valley 5090 Sa

    Questions

    What is the ACQSC star rating of Estia Health Hope Valley?

    Estia Health Hope Valley has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Estia Health Hope Valley?

    Estia Health Hope Valley has 4 different types of rooms which range in price between $320,000 and $520,000 maximum refundable accomodation deposit.

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